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Technology has transformed the world that we live in and how we behave in it; impacting the ways that we engage with others and with the services we use, altering our expectations and our experiences. We have all become ‘digital citizens’ and the impact is felt across all sectors – including healthcare.
With the NHS under pressure – burdened by increased demand on limited resources, emerging needs and growing workloads – efficient solutions are needed. In an increasingly digitalised world, technology is being championed as the answer, as reflected in NHS England’s now launched 24-hour service for NHS patients, which offers GP consultations via videolink on smartphones.
We have partnered with Practice Business to investigate how the digital patient is modifying care delivery processes and administration, what technology you are introducing and implementing at your practice and how – both positively and negatively – the digital patient is affecting your workload and that of your practice.