NASPA Emergency Management Training


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NASPA Emergency Management Training

  1. 1. Emergency Management Planning for Universities and Colleges Eric Klingensmith, Psy.D. Post-Doctoral Fellow/Coordinator Critical Incident Response Team Grand Valley State University’s Counseling Center and Housing/Residence Life Offices [email_address]
  2. 2. Objectives <ul><li>Introduce the concept of “All Hazards” concept of Emergency Management/Planning. </li></ul><ul><li>Introduce the four phases of Emergency Management. </li></ul><ul><li>Discuss application of the phases of Emergency Management in University and College environments </li></ul><ul><li>Introduce planning questions for Universities and Colleges. </li></ul>
  3. 3. What is an Emergency/Disaster <ul><li>“ Disasters are the final exam for a community, when they have not even taken the course.” </li></ul><ul><li>(D. O’Nieal, Superintendent of the National Fire Academy - From: Emergency Management for Universities and Colleges Workshop - Lori Hornbeck, Asst. Training Officer – Michigan State Police-EMD) </li></ul>
  4. 4. Emergency Management <ul><li>Emergency Management is… </li></ul><ul><li>A system that deals with events that potentially can cause… </li></ul><ul><ul><li>Injuries and death </li></ul></ul><ul><ul><li>Property damage </li></ul></ul><ul><ul><li>Disruption of campus community life </li></ul></ul><ul><ul><li>(From: Emergency Management for Universities and Colleges Workshop - Lori Hornbeck, Asst. Training Officer – Michigan State Police-EMD) </li></ul></ul>
  5. 5. All-Hazards Approach <ul><li>Completing a Hazard Analysis </li></ul><ul><ul><li>Foundation to all emergency planning efforts </li></ul></ul><ul><ul><li>Should be one of the first steps in designing an emergency program </li></ul></ul><ul><li>Examining vulnerability as well as potential impact of all types of hazards. </li></ul><ul><li>Planning for not just the “big ones”, but also the little ones (“everyday crises”). </li></ul>
  6. 6. Different Types of Crises, Emergencies, and Disasters <ul><li>Man-made </li></ul><ul><li>Natural </li></ul><ul><li>Fast/Rapid Occurring </li></ul><ul><li>Slow Occurring </li></ul><ul><li>Commonplace for Setting/Environment (historical) </li></ul>
  7. 7. Some “Unique” Hazards for Universities and Colleges <ul><li>Unsafe and antiquated infrastrucutre/buildings </li></ul><ul><li>Hazardous Materials (HAZMAT) </li></ul><ul><ul><li>Research/production </li></ul></ul><ul><ul><li>Transportation </li></ul></ul><ul><li>Explosions/fires </li></ul><ul><li>Power outages </li></ul><ul><li>Medical/Public Health </li></ul><ul><li>Severe weather </li></ul><ul><ul><li>Wind </li></ul></ul><ul><ul><li>Flooding </li></ul></ul><ul><li>Terrorism </li></ul><ul><li>Student uprisings/unrest </li></ul><ul><li>Special Events </li></ul><ul><li>Traumatic events </li></ul><ul><ul><li>Murder </li></ul></ul><ul><ul><li>Serial rape </li></ul></ul><ul><ul><li>Kidnappings </li></ul></ul><ul><ul><li>Death of students </li></ul></ul>(Adapted From: Emergency Management for Universities and Colleges Workshop - Lori Hornbeck, Asst. Training Officer – Michigan State Police-EMD)
  8. 8. Four Phases of Emergency Management Mitigation Preparedness Response Recovery
  9. 9. Mitigation <ul><li>Effort to correct, prevent, or reduce the impact of an identified problem. </li></ul><ul><li>“ An ounce of prevention is worth a pound of cure.” </li></ul><ul><li>Some ways to mitigate: </li></ul><ul><ul><li>Modify the hazard by removing it all together or controlling its size, amount, etc. </li></ul></ul><ul><ul><li>Keep the hazard away or keep people away from the hazard. </li></ul></ul><ul><ul><li>Adapt to the hazard. </li></ul></ul><ul><ul><li>Early warning, education, etc. </li></ul></ul>
  10. 10. Preparedness <ul><li>Can’t mitigate from all disasters or situations. </li></ul><ul><li>So, how are you going to respond when something does happen. </li></ul><ul><ul><li>EOP’s – Emergency Operation Plan versus </li></ul></ul><ul><ul><li>EAG’s – Emergency Action Guidelines </li></ul></ul><ul><li>All of your campuses/areas included in the planning? </li></ul>
  11. 11. Preparedness (cont.) <ul><li>Disaster Assumptions vs. Reality </li></ul><ul><ul><li>What happens when a fire alarm is sounded in a dorm? </li></ul></ul><ul><ul><li>What happens when tornado sirens go off? </li></ul></ul><ul><ul><li>Whose going to respond to help (emergency services/first responders, staff, faculty, students, etc.)? </li></ul></ul><ul><ul><ul><li>How long will it take for them to get there? </li></ul></ul></ul><ul><li>Things to identify </li></ul><ul><ul><li>Roles/Responsibility (staff, faculty, students, etc.) </li></ul></ul><ul><ul><ul><li>Including: Media Relations (PIO), Financial </li></ul></ul></ul><ul><ul><li>Potential problem areas (i.e. traffic control and flow) </li></ul></ul><ul><ul><li>Needed facilities and associated resources (media center, staging areas, evacuations sites, quarantine areas, reunification centers, Emergency Operations Center (EOC)). </li></ul></ul><ul><ul><li>Outside/community resources and are they a part of your planning and preparedness discussions. </li></ul></ul>
  12. 12. Special Planning Concerns for Higher Education Institutions <ul><li>Academic timeframe </li></ul><ul><ul><li>When can you fit this all in? </li></ul></ul><ul><ul><li>How are you going to train personnel/students? </li></ul></ul><ul><ul><li>Up’s and down’s of campus/area population </li></ul></ul><ul><li>Accountability issues </li></ul><ul><ul><li>Students/faculty/graduate assistants/staff/visitors </li></ul></ul><ul><ul><ul><li>During the day and after hours </li></ul></ul></ul><ul><li>Research labs and technical hazards </li></ul><ul><ul><li>What hazardous materials are on the campus? </li></ul></ul><ul><ul><li>Research into controversial topics and areas? Threat from terrorist or radical groups? </li></ul></ul>
  13. 13. Special Planning Concerns for Higher Education Institutions <ul><li>Special need populations </li></ul><ul><ul><li>Disabled </li></ul></ul><ul><ul><li>Diversity </li></ul></ul><ul><li>Visitors and special events on a campus </li></ul><ul><ul><li>Large number of people in a concentrated area </li></ul></ul><ul><ul><li>Controversial speakers, topics. </li></ul></ul><ul><li>(From: Emergency Management for Universities and Colleges Workshop - Lori Hornbeck, Asst. Training Officer – Michigan State Police-EMD) </li></ul>
  14. 14. Practicing Preparedness <ul><li>PRACTICE, PRACTICE, PRACTICE! </li></ul><ul><li>As your campus changes does your plan change with it? And do you practice the changes? </li></ul><ul><li>Train – Practice – Evaluate Plan </li></ul><ul><ul><li>Evacuations, lockdowns, COMMUNICATION, New personnel, equipment. </li></ul></ul><ul><li>Tabletops and other exercises </li></ul><ul><ul><li>Progressive over several months </li></ul></ul><ul><ul><li>Includes internal as well as external resources </li></ul></ul><ul><ul><li>Less realistic and intensive, to very realistic, expensive, and intensive. </li></ul></ul>
  15. 15. Response <ul><li>Notification and Warning </li></ul><ul><li>Immediate Life Safety </li></ul><ul><ul><ul><li>Search and Rescue </li></ul></ul></ul><ul><ul><ul><li>Treatment of injuries </li></ul></ul></ul><ul><ul><ul><li>Evacuation, lockdown, transportation </li></ul></ul></ul><ul><ul><ul><li>CERT Teams? (Community Emergency Response Team) </li></ul></ul></ul><ul><li>Campus welfare </li></ul><ul><ul><ul><li>Care and accountability </li></ul></ul></ul><ul><ul><ul><li>Damage assessment </li></ul></ul></ul><ul><ul><ul><li>Reunification centers </li></ul></ul></ul><ul><li>Property/Security </li></ul><ul><ul><ul><li>Protective measures </li></ul></ul></ul><ul><ul><ul><li>Identification of critical facilities and services </li></ul></ul></ul><ul><ul><ul><li>Minimize secondary damage </li></ul></ul></ul><ul><ul><ul><li>Continuity of operations </li></ul></ul></ul>
  16. 16. Assess the Event <ul><li>What has happened? </li></ul><ul><li>How did it happen? </li></ul><ul><li>Who and what is affected? </li></ul><ul><ul><ul><li>People </li></ul></ul></ul><ul><ul><ul><li>Facilities (checklist for building inspections) </li></ul></ul></ul><ul><ul><ul><li>Equipment </li></ul></ul></ul><ul><li>What will it potentially impact in the future? </li></ul><ul><li>What steps will you take to recover from this event? </li></ul>
  17. 17. Response and Recovery <ul><li>Who is in control? </li></ul><ul><li>Who is authorized to write the checks? </li></ul><ul><li>How is your school’s response organized? </li></ul><ul><li>How is your school going to fit into community response? </li></ul><ul><li>How is communication handled during these phases? </li></ul><ul><li>How are offices and departments going to coordinate and work together? </li></ul><ul><li>Get to know the “lingo” and perhaps similar structures and organization. </li></ul><ul><li>Is this a crime scene? </li></ul>
  18. 18. Recovery Phase for Universities <ul><li>PERCEPTION, EXPECTATIONS, and COMMUNICATE </li></ul><ul><li>Mass care needs (food, water, shelter, clothing, etc.) </li></ul><ul><li>Post traumatic stress (students, faculty, staff, visitors, families, ALL LEVELS!) </li></ul><ul><ul><ul><li>Plans for emotional recovery </li></ul></ul></ul><ul><li>Victim recovery and associated family needs, expectations, etc. </li></ul><ul><ul><ul><li>Collection and returning of personal belongings </li></ul></ul></ul><ul><li>Reopening and re-entry issues </li></ul><ul><ul><ul><li>Alternate office operations (continuity of operation issues) </li></ul></ul></ul><ul><ul><ul><li>Alternate campus classrooms </li></ul></ul></ul><ul><ul><ul><li>Cancelled rescheduled events </li></ul></ul></ul><ul><ul><ul><li>Alternate housing </li></ul></ul></ul><ul><li>Donated goods and spontaneous volunteers </li></ul><ul><ul><ul><li>Who are you going to let on to your campus to help? </li></ul></ul></ul><ul><li>Memorials, funerals, anniversary dates, site visits </li></ul><ul><li>Review and evaluation of plans </li></ul>
  19. 19. Resources and References <ul><li>Emergency Management for Universities and Colleges Workshop. Lori Hornbeck, Asst. Training Officer – Michigan State Police-EMD. 2003. Grand Valley State University, Allendale, MI. </li></ul><ul><li>Federal Emergency Management Agency ( </li></ul><ul><ul><li>Online training </li></ul></ul><ul><ul><li>Information about Community Emergency Response Teams (CERT) </li></ul></ul><ul><li>Your State and Local Emergency Management Department (LEPC) </li></ul><ul><li>Your local American Red Cross ( </li></ul><ul><li>A Practical Guide for University Crisis Response ( </li></ul><ul><li>HEC/News Alcohol, Other Drug, and Violence-Related Incidents ( </li></ul>