Program Development Step One:  Education <ul><li>Training EAP staff  </li></ul><ul><ul><li>DV definition and data collecti...
Training EAP Staff Definition, Assessment, Planning http://www.dangerassessment.org
Step One:  Education, con’t.  <ul><li>Training KP Managers </li></ul><ul><ul><li>“ Essentials for Managers” online   </li>...
Training KP Managers Essentials Online
DV Impacts Workplace Safety and Productivity “ Liz Claiborne,  Kaiser Permanente,  State Farm Insurance and Verizon Wirele...
Program Development  Step Two:  Partnership  <ul><li>Creating a supportive workplace   </li></ul><ul><ul><li>Establish DV ...
Employee Outreach SilentWitness Display KP physicians and employees share stories  of courage, survival and hope.
SilentWitness Stories www.kp.org/domesticviolence
Program Development  Step Three:  Prevention <ul><li>Organizational outreach   </li></ul><ul><ul><li>Employee awareness ca...
2008 Domestic Violence Awareness Campaign for  Kaiser Permanente Employees
Responding to DV at the Workplace Education,  Partnership, Prevention Crisis Response,  Manager Consultations, Safe Worksi...
Internal Partnerships Human  Resources Management Security Union Threat  Management  Team DV  Task Force Leadership EAP
External Partnerships <ul><li>Local DV resources </li></ul><ul><ul><li>Shelters/ transitional housing </li></ul></ul><ul><...
Policies Supporting DV  Prevention and Intervention <ul><li>Internal: </li></ul><ul><li>Kaiser Permanente’s Zero Tolerance...
AB 2357:  Victims of DV
EAP Internal Referral Network Task Force Union Self Coworker Human  Resources Security Manager EAP
Roles for EAP in DV Prevention Education,  Partnership, Prevention Crisis Response,  Manager Consultations, Safe Worksite ...
Role of EAP:  Crisis Response <ul><li>Danger assessment </li></ul><ul><ul><li>Do you have a safe place to go today? </li><...
Role of EAP:  Crisis Response <ul><li>Community Resources </li></ul><ul><li>24-hour crisis line </li></ul><ul><li>Emergenc...
Role of EAP:  Manager Consultation <ul><li>Re-establishing workplace tone. </li></ul><ul><ul><li>Addressing co-workers con...
Role of EAP:  Safe Worksite Assurance <ul><li>Threat Management Team </li></ul><ul><li>Security </li></ul><ul><li>HR </li>...
Roles for EAP in DV Prevention Education,  Partnership, Prevention Crisis Response,  Manager Consultations, Safe Worksite ...
Role of EAP:  Case Manager <ul><li>Ensure connection with resources. </li></ul><ul><ul><ul><li>Case manager not therapist ...
For Your Reference <ul><li>“ The Impact of Intimate Partner Violence on    Employee Health and Productivity” Issue Brief, ...
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  1. 2. Program Development Step One: Education <ul><li>Training EAP staff </li></ul><ul><ul><li>DV definition and data collection </li></ul></ul><ul><ul><li>Danger assessment and safety plan </li></ul></ul><ul><ul><li>Intervention </li></ul></ul><ul><ul><ul><li>Individual / Organizational: </li></ul></ul></ul><ul><ul><ul><ul><li>Crisis response </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Manager consultation </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Safe worksite assurance </li></ul></ul></ul></ul>
  2. 3. Training EAP Staff Definition, Assessment, Planning http://www.dangerassessment.org
  3. 4. Step One: Education, con’t. <ul><li>Training KP Managers </li></ul><ul><ul><li>“ Essentials for Managers” online </li></ul></ul><ul><ul><ul><li>Important workplace issue </li></ul></ul></ul><ul><ul><ul><li>Facts and resources </li></ul></ul></ul><ul><ul><ul><li>Manager role </li></ul></ul></ul><ul><ul><li>Developed by Multi-disciplinary Team </li></ul></ul><ul><ul><ul><li>Learning and development </li></ul></ul></ul><ul><ul><ul><li>Family Violence Prevention Program </li></ul></ul></ul><ul><ul><ul><li>Multi-media / communications </li></ul></ul></ul><ul><ul><ul><li>Human Resources & Legal </li></ul></ul></ul>
  4. 5. Training KP Managers Essentials Online
  5. 6. DV Impacts Workplace Safety and Productivity “ Liz Claiborne, Kaiser Permanente, State Farm Insurance and Verizon Wireless are among the companies that have instituted domestic violence policies.…[and] believe they have saved both lives and money.”
  6. 7. Program Development Step Two: Partnership <ul><li>Creating a supportive workplace </li></ul><ul><ul><li>Establish DV Prevention Task Force </li></ul></ul><ul><ul><ul><li>Create multi-disciplinary team </li></ul></ul></ul><ul><ul><li>Develop resource materials </li></ul></ul><ul><ul><ul><li>Identify critical information </li></ul></ul></ul><ul><ul><li>Employee outreach </li></ul></ul><ul><ul><ul><li>Distribute information </li></ul></ul></ul><ul><ul><ul><li>Attend Health & Safety Fairs </li></ul></ul></ul><ul><ul><li>Promote education </li></ul></ul><ul><ul><ul><li>Provide Lunch & Learn talks on healthy </li></ul></ul></ul><ul><ul><ul><li>relationships, communication, stress management, </li></ul></ul></ul><ul><ul><ul><li>conflict resolution </li></ul></ul></ul>
  7. 8. Employee Outreach SilentWitness Display KP physicians and employees share stories of courage, survival and hope.
  8. 9. SilentWitness Stories www.kp.org/domesticviolence
  9. 10. Program Development Step Three: Prevention <ul><li>Organizational outreach </li></ul><ul><ul><li>Employee awareness campaign </li></ul></ul><ul><ul><li>Employer promotion </li></ul></ul><ul><ul><ul><li>Employee awareness posters </li></ul></ul></ul><ul><ul><ul><li>High-impact light box displays </li></ul></ul></ul><ul><ul><ul><li>Internal communications article </li></ul></ul></ul><ul><ul><ul><li>Resource materials </li></ul></ul></ul>
  10. 11. 2008 Domestic Violence Awareness Campaign for Kaiser Permanente Employees
  11. 12. Responding to DV at the Workplace Education, Partnership, Prevention Crisis Response, Manager Consultations, Safe Worksite Assurance Case Management
  12. 13. Internal Partnerships Human Resources Management Security Union Threat Management Team DV Task Force Leadership EAP
  13. 14. External Partnerships <ul><li>Local DV resources </li></ul><ul><ul><li>Shelters/ transitional housing </li></ul></ul><ul><ul><li>Counseling </li></ul></ul><ul><ul><li>Legal services </li></ul></ul><ul><ul><li>DV advocacy programs </li></ul></ul><ul><ul><li>Prevention activities </li></ul></ul>DV Resources Event Participation Task Force Participation Trainings Kaiser Permanente Event Participation Board Membership Volunteer
  14. 15. Policies Supporting DV Prevention and Intervention <ul><li>Internal: </li></ul><ul><li>Kaiser Permanente’s Zero Tolerance for Violence in the Workplace </li></ul><ul><ul><ul><li>Threat Management Team </li></ul></ul></ul><ul><li>External: </li></ul><ul><li>California AB 2357 </li></ul>
  15. 16. AB 2357: Victims of DV
  16. 17. EAP Internal Referral Network Task Force Union Self Coworker Human Resources Security Manager EAP
  17. 18. Roles for EAP in DV Prevention Education, Partnership, Prevention Crisis Response, Manager Consultations, Safe Worksite Assurance Case Management
  18. 19. Role of EAP: Crisis Response <ul><li>Danger assessment </li></ul><ul><ul><li>Do you have a safe place to go today? </li></ul></ul><ul><li>Safety planning </li></ul><ul><ul><li>What can you do to be safer at home, at work? </li></ul></ul><ul><ul><li>What about your children? </li></ul></ul><ul><li>Resource information </li></ul><ul><ul><li>Emergency shelter </li></ul></ul><ul><ul><li>Community DV advocacy services </li></ul></ul><ul><ul><li>Making a police report </li></ul></ul><ul><ul><li>Restraining orders </li></ul></ul><ul><li>Other resources: health care, faith community, family and friends, on-line information </li></ul>
  19. 20. Role of EAP: Crisis Response <ul><li>Community Resources </li></ul><ul><li>24-hour crisis line </li></ul><ul><li>Emergency housing </li></ul><ul><li>Transitional housing </li></ul><ul><li>Counseling </li></ul><ul><li>DV advocacy programs </li></ul><ul><ul><li>Diversity and ethnicity </li></ul></ul><ul><li>Legal services </li></ul><ul><li>Prevention activities </li></ul>
  20. 21. Role of EAP: Manager Consultation <ul><li>Re-establishing workplace tone. </li></ul><ul><ul><li>Addressing co-workers concerns </li></ul></ul><ul><ul><li>Avoiding rumors </li></ul></ul><ul><ul><li>Managing boundaries </li></ul></ul><ul><ul><li>Information about process of change </li></ul></ul><ul><li>Knowledgeable about AB 2357 and other policies/protocols. </li></ul><ul><li>Coordination with security. </li></ul><ul><li>Coordination with HR, if warranted. </li></ul><ul><li>Resources if employee does not want </li></ul><ul><li>EAP services. </li></ul>
  21. 22. Role of EAP: Safe Worksite Assurance <ul><li>Threat Management Team </li></ul><ul><li>Security </li></ul><ul><li>HR </li></ul><ul><li>Management </li></ul>
  22. 23. Roles for EAP in DV Prevention Education, Partnership, Prevention Crisis Response, Manager Consultations, Safe Worksite Assurance Case Management
  23. 24. Role of EAP: Case Manager <ul><li>Ensure connection with resources. </li></ul><ul><ul><ul><li>Case manager not therapist </li></ul></ul></ul><ul><li>Ongoing danger assessment. </li></ul><ul><li>Follow-up . </li></ul><ul><ul><ul><li>Employee </li></ul></ul></ul><ul><ul><ul><li>Management </li></ul></ul></ul><ul><ul><ul><li>Security </li></ul></ul></ul><ul><ul><ul><li>Treatment providers </li></ul></ul></ul><ul><ul><ul><li>HR </li></ul></ul></ul><ul><li>Assist with “return to work.” </li></ul>
  24. 25. For Your Reference <ul><li>“ The Impact of Intimate Partner Violence on Employee Health and Productivity” Issue Brief, 2001;1(3) National Business Group on Health http://www.businessgrouphealth.org/pdfs/issue brief_cphsviolence.pdf </li></ul><ul><li>“ Intimate Partner Violence: It’s a Workplace Issue” 2005, NIOSH/CDC study, Spokane County, Washington </li></ul><ul><li>“ Costs of Intimate Partner Violence Against Women in the United States” 2003, Centers for Disease Control </li></ul><ul><li>“ Family and Friends’ Guide to Domestic Violence” Elaine Weiss, 2003, Volcano Press, Inc. </li></ul><ul><li>National DV Hotline (800) 787-3224 www.ndvh.org </li></ul>

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