Crm On Demand Overview For Website


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  • Fourth: Oracle is the industry leader in CRM overall with millions of users across the globe. And we are absolutely committed to continuing that leadership in CRM and in innovating the on-demand delivery of it. The benefit of this leadership is that we can apply more experience in successfully deploying your organization’s CRM than any other provider. Since we launched the on-demand CRM service, we have been developing at an accelerated rate and have delivered 15 releases within 3 and a half years.
  • And we ’ re the only CRM on demand provider that offers a single vendor solution for hosting services. This is a picture of our Data Center in Austin, Texas where the CRM OD application is hosted and where we leverage Oracle database and middleware technology. Why do I show you this? Because we have more than 500 customers and 350,000 users of CRM On Demand who depend on this data center. And as part of a single organization, we provide continuous feedback loops to ensure predictable, sustainable and consistent levels of high performance, scalability and reliability.
  • Only Oracle CRM On Demand enables your organization to get smarter and beat the competition. No other on demand CRM application helps you measure and manage critical sales performance metrics the way Oracle CRM On Demand does. Oracle CRM On Demand combines real-time alerts with the ability to quickly analyze a wide range of information within the application. As a result, sales managers gain the ability to quickly pinpoint issues – such as deals getting stuck within a certain stage of the pipeline in the Midwest region – and implement solutions. Oracle CRM On Demand provides a wide range of pre-built reports and dashboards that can be displayed throughout the application to ensure your entire team is aligned. Oracle further extends access to actionable insight through easy-to-use mobile applications and a wide range of free gadgets. Oracle CRM On Demand Deal Management is optimized to maximize the revenue potential for your team’s sales opportunities. By quickly analyzing similar deals and providing an easy to use graphical interface with ‘what if’ analysis,’ Oracle CRM On Demand Deal Management dramatically increases the efficiency of arriving at the ‘right price’ for deals.
  • Lots of applications claim to help you do more. Oracle CRM On Demand helps you do more of the right activities. By alerting you and your team of the hidden potential within your territories and quickly helping you separate the wheat from the chaff you truly will be able to do more with less. The combination of Oracle CRM On Demand’s territory management capability with the opportunity identification capabilities of Oracle Sales Prospector provide you with the unique ability to uncover hidden demand in your territories. It is no secret that companies everywhere are reducing the number of vendors they want to work with. Serving more of the needs of your customers is one way to increase your chances of becoming a vendor of choice. Oracle CRM On Demand aligns marketing and sales so that everyone understands the priorities, and there is continuous feedback regarding lead quality. With the right tool in place to orchestrate this process you will quickly become a learning organization more capable of focusing your resources. With Oracle Sales Prospector, you can leverage historic, current, and third party data to pinpoint the right prospects for any opportunity. Sales reps effectively become their own lead generator, identifying the highest quality leads in their territories on their own. Every sales leader knows that the names of the game in sales are coverage and execution. To sleep soundly at night, you want to know that every qualified opportunity is covered and being driven to the best extent possible. With Oracle CRM On Demand’s territory management capability as well as our Social CRM applications that empower reps to validate their own territory coverage, you can be assured that your team is doing everything possible to make even the most aggressive sales targets.
  • Only Oracle combines immediate value with the best long-term strategic CRM decision for your company. With Oracle CRM On Demand, you can increase your team’s productivity within weeks, reinforced by the unequalled experience of Oracle, at a low total cost of ownership. With more than 4.6 million users at 5,000 organizations, nobody has more CRM experience than Oracle. We put this expertise to work on your behalf by ensuring a successful Oracle CRM On Demand deployment that provides rapid time to value. With Oracle CRM On Demand, you’ll achieve the lowest TCO by leveraging Oracle’s expertise with the people, process and technology requirements of a successful CRM implementation. And you’ll benefit from the best value in on demand CRM available today, period. With Oracle you get a simplified solution because you only need to work with one vendor for all aspects of your Oracle CRM On Demand service. However, you also gain economic leverage by working with one vendor that can address your complete business application and software technology requirements.
  • More than 1,600 companies are using CRM On Demand. As examples: 3M started with one division and now has over 22 different divisions and thousands of users Kodak expanded from 200 users in one division to 500 users in six business units, many who joined Kodak via acquisition One of my favorites, Pulte Homes, is standardizing on new sales and marketing business processes to continue to improve its market share in the competitive home building market
  • Crm On Demand Overview For Website

    1. 1. More Value with Oracle CRM OnDemand
    2. 2. What is Software-as-a-Service? <ul><li>Software deployment model where applications that are delivered via web browser access over the internet. </li></ul><ul><li>No requirements for hardware, software installation, upgrades. All infrastructure is hosted in Oracle’s data center. </li></ul><ul><li>Web-native: designed and optimized for a browser and internet technology . </li></ul>
    3. 3. Oracle CRM On Demand – Rapid Innovation Aquisition of Siebel <ul><li>Release 3 </li></ul><ul><li>Offline </li></ul><ul><li>Outlook Sync </li></ul><ul><li>Partners & Competitors </li></ul><ul><li>Release 1 </li></ul><ul><li>Sales </li></ul><ul><li>Marketing </li></ul><ul><li>Service </li></ul><ul><li>Analytics </li></ul><ul><li>Release 15 </li></ul><ul><li>Collaborative features </li></ul><ul><li>Widgets/RSS feeds </li></ul><ul><li>Release 16 </li></ul><ul><li>Improved CRM </li></ul><ul><li>PRM On Demand </li></ul><ul><li>Deal Management </li></ul><ul><li>CRM On Demand to JD Edwards Integration </li></ul><ul><li>Self-Service E-Billing On Demand </li></ul><ul><li>Sales Library </li></ul><ul><li>Enterprise Disaster Recovery </li></ul>2003 2004 2005 2006 2008 2007 2009 2010 <ul><li>Release 17 </li></ul><ul><li>More Web 2.0 </li></ul><ul><li>Social CRM </li></ul><ul><li>More integration </li></ul><ul><li>More languages </li></ul><ul><li>Advanced Workflow </li></ul><ul><li>Related Items Visibility </li></ul><ul><li>Release 2 </li></ul><ul><li>Attachments </li></ul><ul><li>Advanced Import </li></ul><ul><li>Release 7 </li></ul><ul><li>Call Center On Demand </li></ul><ul><li>Release 6 </li></ul><ul><li>Industry Editions </li></ul><ul><li>Sales Process Coach </li></ul><ul><li>Desktop integration </li></ul><ul><li>Release 5 </li></ul><ul><li>Web Services enablement </li></ul><ul><li>Release 4 </li></ul><ul><li>Outlook Email Integration </li></ul><ul><li>Products & Assets </li></ul><ul><li>Globalization </li></ul><ul><li>Release 9 </li></ul><ul><li>Branding </li></ul><ul><li>Lotus Notes integration </li></ul><ul><li>Release 8 </li></ul><ul><li>Advanced Calendar </li></ul><ul><li>Group Sharing </li></ul><ul><li>Segmentation Wizard </li></ul><ul><li>Release 10 </li></ul><ul><li>Custom Tabs & Tables </li></ul><ul><li>Multiple sales processes </li></ul><ul><li>Intelligent scripting </li></ul><ul><li>Data mgmt </li></ul><ul><li>Release 11 </li></ul><ul><li>Email campaigns </li></ul><ul><li>Forecasting multi-currency rollups </li></ul><ul><li>Release 14 </li></ul><ul><li>Next-generation usability </li></ul><ul><li>Advanced customization and administration </li></ul><ul><li>Enterprise integration </li></ul><ul><li>Expanded CRM </li></ul><ul><li>Release 12 </li></ul><ul><li>Analytics enhancements </li></ul><ul><li>Forecast visibility </li></ul><ul><li>Release 13 </li></ul><ul><li>Prebuilt integration to Oracle EBS </li></ul>
    4. 4. <ul><li>Oracle Hosting </li></ul><ul><li>AFCOM and Network world - Data Center of the Year 2005 </li></ul><ul><li>Operations based on industry-standard frameworks and certified by SAS70 </li></ul><ul><li>Over 500 Enterprise customers with most rigorous requirements </li></ul><ul><li>Benefits </li></ul><ul><li>Single vendor commitment </li></ul><ul><li>Operational excellence </li></ul><ul><li>Responsiveness </li></ul><ul><li>Investment in future services </li></ul>Industry Leading Hosting Services
    5. 5. Benefits of CRM OnDemand? <ul><li>Simplicity </li></ul><ul><ul><li>Ease of Use, just like eBay and Amazon , little training (Increased Adoption) </li></ul></ul><ul><ul><li>Ease of deployment </li></ul></ul><ul><ul><li>Easy to maintain, seamless upgrades </li></ul></ul><ul><li>Scalability and Functionality </li></ul><ul><ul><li>Easy to change and adapt to the customer’s changing needs </li></ul></ul><ul><li>Time to Value </li></ul><ul><ul><li>Proven timeframe to Implement (Fixed Cost) </li></ul></ul><ul><ul><li>License cost model is fixed and predictable (Opex vs. Capex) </li></ul></ul><ul><ul><li>Included pre-built reports and historical analytics </li></ul></ul>
    6. 6. Get Smarter. <ul><li>Act on insight immediately </li></ul><ul><li>Align everyone with trusted information </li></ul><ul><li>Grow revenue (and commissions) </li></ul>
    7. 7. Get More Productive. <ul><li>Uncover hidden demand </li></ul><ul><li>Focus on more of the right leads </li></ul><ul><li>Drive every qualified opportunity </li></ul>
    8. 8. Get the Best Value, Period. <ul><li>Leverage Oracle’s experience to gain immediate advantage </li></ul><ul><li>Achieve the lowest TCO </li></ul><ul><li>Simplify and gain leverage with a single vendor </li></ul>
    9. 9. Oracle CRM On Demand Used by Leading Companies Worldwide
    10. 10. David Jarvi CRMOnDemand Applications 650-633-9574 (direct) [email_address]