High Impact Volunteer Engagement


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Now, more than ever before, volunteer engagement professionals have an opportunity to be champions of talent management within their organizations. This webinar will provide ideas and strategies for volunteer professionals who are ready to embrace change and their roles in this changing environment. Learn how to respond to emerging trends, issues, and opportunities and explore how a small investment in volunteer engagement can yield significant impact and outcome.

Published in: Business, Education
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High Impact Volunteer Engagement

  1. 1. High Impact Volunteer Engagement: The Moment is Now! Jill Friedman FixlerA Service Of: Sponsored by:
  2. 2. Affordable collaborative data management in the cloud.A Service Of: Sponsored by:
  3. 3. Today’s Speaker Jill Friedman Fixler President, JFFixler Group Hosting:Assisting with chat questions:April Hunt, Nonprofit Webinars Sam Frank, Synthesis PartnershipA Service Of: Sponsored by:
  4. 4. High Impact VolunteerEngagement: TheMoment is Now!Nonprofit WebinarAugust 3, 2011 ©2011
  5. 5. ChallengingTimesFlickr: Hopkinsii ©2011
  6. 6. Trends and Issues Time Collaboration Technology Changes in the Generational Unemployment Staff Driven Shift Model Results- Culture Shift focusedFlickr: Hopkinsii ©2011
  7. 7. Emerging Trends and Issues Social Media: The Micro volunteering: Outcome based evaluation: Networked Nonprofit by Fine www.sparked.com www.innonet.org & Kanter Pro-bono volunteering: DIY Volunteers Water.org www.taprootfoundation.orgFlickr: Hopkinsii ©2011
  8. 8. Barriers to Change andCollaboration ©2011
  9. 9. The most important thing to remember is this: To be ready at any moment to give up what you are for what you might become. -W. E. B. Du Bois The tyranny of history: we have always done it this way Lack of innovation Staff and volunteer resistance Lack of interest in our offerFlickr: mr • p ©2011
  10. 10. Everyone is bowling aloneFlickr: nicola wilxoc ©2011
  11. 11. Flickr: scooterroo2002 Boomers and thegenerations that follow ©2011
  12. 12. Millennials PersonalizeProvide career opportunities building Show the impact and make them opportunities flexible Use ofBe open and Like to work in technology istransparent groups mandatory ©2011
  13. 13. Volunteering is on the rise, are we ready? New generations Questions are flocking to volunteer but do they like what they for the see? Field Expectations for volunteering are changing, are we embracing the change? Are we leading the change we want to see?Flickr: bushn ©2011
  14. 14. Assessment of Organizational Volunteer EngagementSCORE Score 1 if you Score 2 if you Score 3 if youOrganizational Support for VolunteersNeeds Assessment & Program Planning ©2011
  15. 15. Accessing Abundant Resources Abundance is not something we acquire. It is something we tune into. - Wayne DyerFlickr: shioshvili ©2011
  16. 16. Changing the VolunteerManagement Paradigm Volunteer Volunteer Management EngagementFlickr: lumaxart ©2011
  17. 17. A New ParadigmManagement Engagement Recruitment Cultivation and Networking Placement Negotiation and Agreement Supervision Support ©2011
  18. 18. A New ParadigmManagement Engagement Review Measurement Recognition Acknowledgment Retention Sustainability ©2011
  19. 19. Foundation Community Capacity building and building abundance Skills based Strategic and and impactful critical CollaborativeFlickr: LincolnStein ©2011
  20. 20. Innovation to Create Sustainable Change Celebrate the Have no fear experiment Become a Look to learning replicability and organization sustainabilityFlickr: JohnB49 ©2011
  21. 21. Leading Change  Accepts the need for change  Defines and initiates change  Leads change  Manages complex change  Champions change Adapted from What Makes a Good Change Agent by Dagmar RickliesFlickr: joiseyshowaa ©2011
  22. 22. Competencies of Change Agents  Tolerance of ambiguity, ability to function in an uncertain environment  Communication skills  Interpersonal skills  Marketing , networking, and influencing skills Adapted from What Makes a Good Change Agent by Dagmar RickliesFlickr: joiseyshowaa ©2011
  23. 23. The Role of the Volunteer Leader in Change Management Engage Start small, Environmental volunteers from practice, scan the beginning replicate Inspire others; Engage Dialogue share stories of champions first throughout successFlickr: PranavFlickr: ktvyeow Singh ©2011
  24. 24. Objectives Roles Communication Negotiation Managing UpWhat core competencies do we need to be change agents and talent managers? ©2011
  25. 25. Internal Consultancy Challenge barriers Be an innovation champion Embrace change Talent managementFlickr: Vilhelm Sjostrom ©2011
  26. 26. Vision Resources Accountability Partnership PlanningCreating Authentic Collaboration Adapted from Nine Rules to Successful Collaboration by Robert Hyfler PhD ©2011
  27. 27. CultivatorFacilitatorNegotiatorCo-creator Co-producer New Staff Roles ©2011
  28. 28. Structuring Volunteer Positions Consultant Coach Mentor• Provide • Share wisdom • Provide professional and advice in support skills and/or a content area content expertise Trainer Leader• Imparts knowledge and • Leads change and understands adult allows staff to steward learning other initiatives ©2011
  29. 29. Pioneering Pilots Transform organizations gradually, intentionally, and effectively by creating learning opportunities Focus work on capacity building endeavorsFlickr: dan zen ©2011
  30. 30. The Power of Pilots Experiment High risk tolerance Less threatening than wholesale change Create momentum for changeFlickr: dan zen ©2011
  31. 31. Definition: A collaborative group whose members align around a shared purpose, and who take action toward specific goals through broad participation and mutual accountability. The opportunity in a Community of Action is to enlist volunteers and stakeholders as co-producers and co- creators. Terms of Engagement by Richard Axelrod Creating Communities of ActionFlickr: clspeace ©2011
  32. 32. Convening the Team Creating a Cultivating the community ofright volunteers action from the start Communicate expectations ©2011
  33. 33. Characteristics of Self Directed Teams Shared Collaborative Community Workload Governance Identity Alignment Evaluation ©2011
  34. 34. What will you do differently now?Flickr: Cuellar ©2011
  35. 35. Action PlanningWhat Needs to be Done? By Whom? By When? Results ©2011
  36. 36. Resources from JFFixler Group Free – Ready-to-use Free – InnoVate Blog Tools & Templates www.JFFixler.com/Blog www.JFFixler.com/Tools Free – Innovative Volunteer Strategies Free – Articles www.JFFixler.com/JFFixler-Group- E-newsletter Articles www.JFFixler.com/Newsletter Free Boomer Volunteer The Boomer Volunteer Engagement Webinar Engagement Book Series Series www.JFFixler.com/Publications www.volunteermatch.org/nonprofits/ learningcenter ©2011
  37. 37. The future is not some place we are going to, but one we are creating. The paths are not to be found, but made, and the activity of making them, changes both the maker and the destination. - John SchaarFlickr: Qba from Poland ©2011
  38. 38. Thank You!www.JFFixler.com www.facebook.com/JFFixler www.JFFixler.com/blog ©2011
  39. 39. Find listings for our current season of webinars and register at: NonprofitWebinars.comA Service Of: Sponsored by: