What will delight today's customers who are mobile lifestyle travellers?<br />MBA 2 A – CMH/IEMI<br />Caroline BODA, Nodir...
Virtual Visit App for Four Seasons Hotels & Resorts<br />Concept of the app:<br /><ul><li>Give easy access to visit entire...
Improve existing application for reservations allowing full visit of the hotel</li></li></ul><li>How it works<br /><ul><li...
Search the hotel where you would like to stay
Make the reservation by visiting rooms virtually
They have already an app to make the reservation but not for virtual visit</li></li></ul><li>This app allows:<br /><ul><li...
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D di h, think tank 2011, cmh oneglobe, hotel think tank

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Presentation by Caroline BODA, Nodira MAVLYANOVA

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D di h, think tank 2011, cmh oneglobe, hotel think tank

  1. 1. What will delight today's customers who are mobile lifestyle travellers?<br />MBA 2 A – CMH/IEMI<br />Caroline BODA, Nodira MAVLYANOVA<br />
  2. 2. Virtual Visit App for Four Seasons Hotels & Resorts<br />Concept of the app:<br /><ul><li>Give easy access to visit entire hotel (e.g.: rooms, restaurant, garden, spa…)
  3. 3. Improve existing application for reservations allowing full visit of the hotel</li></li></ul><li>How it works<br /><ul><li>Download the application on your Smartphone or Ipad
  4. 4. Search the hotel where you would like to stay
  5. 5. Make the reservation by visiting rooms virtually
  6. 6. They have already an app to make the reservation but not for virtual visit</li></li></ul><li>This app allows:<br /><ul><li>You can visit all spaces of the hotel as if you really were there
  7. 7. You can move and go wherever you want in hotel. E.g.: you want to book a superior room, you visit room, bathroom, if there is balcony, you can visit it too…
  8. 8. You can visit restaurant, spa, meeting rooms, golf, swimming pool…</li></li></ul><li>It is useful, because…<br />For the guest:<br /><ul><li>It allows guests to see what there are booking and to book the room they want if there is an availability
  9. 9. If there is no availability, the app will redirect them to the similar room which is available
  10. 10. It helps in their decision process</li></ul>For the hoteliers:<br />- It can increase booking pace<br /><ul><li>Good advertizing
  11. 11. It shows that the group is very active, modern, dynamic </li></li></ul><li>Here is an example <br />http://www.hdmedia.fr/<br />

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