Personal Information
Organization / Workplace
Kenya Kenya
Occupation
Head of Outsource & Services
Industry
Telecom / Mobile
About
My experience spans 15 years in Information Technology Services, people, processes and Support.
Currently, I oversee one of the largest local IT Services Management (ITSM), outsourcing functions in Kenya: setting up and running ITIL based Help Desk support services for airlines, banks and companies in the insurance industry, leading a team of over 140 specialists. Amongst the clients I am managing for IT Services include Hewlett-Packard (East Africa Region), Kenya Airways, BRITAM, CBA Bank, DTB Bank, The United Nations (UNON), among others.
I am passionate about people and processes and have spent most of my professional life creating synergies between the two, for different organization...
- Presentations
- Documents
- Infographics
Personal Branding To Stand Out & Differentiate Yourself
Mohamed Yasser
•
9 years ago
15 Areas of Work in Progress for 2015
Stephen Waddington
•
9 years ago
Agency Marketing Innovations
HubSpot
•
9 years ago
20 Key Takeaways From the Dublin Web Summit
HubSpot
•
9 years ago