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NARESH_WADHAWAN_090380-2

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NARESH_WADHAWAN_090380-2

  1. 1. RESUME NARESH WADHAWAN #923, Prem Nagar, Yamuna Nagar – 135001 (Haryana) 09896340312.9779340312 naresh.wadhawan1@rediffmail.com OBJECTIVE A dynamic professional with over 9 years of rich experience in Branch Banking, Service Quality& Institutional Sales (Govt & Corporate) seeking Middle to Senior level assignment in Retail & Operational Banking entrusting greater responsibilities & providing opportunities for further career development and enhancement. PROFESSIONAL QUALIFICATIONS • JAIIB from IIBF • NCFM’s Mutual Fund (Advisor’s Module) • IRDA Advisor module qualified. • Certificate in “General Administration & Management” from VTDC. • Attended Training on Total Productivity Management. • Attended Customer Service Excellence Training At AXIS Bank. ACADEMIC QUALIFICATION • MBA (Marketing & Finance) from K.U.K in 2004 with 67 % marks • B.Com. from K.U.K. in April 2002 with 64% marks. • 12th (Comm) from C.B.S.E., Delhi in March 1999 with 77% marks. • 10th from C.B.S.E., Delhi in March 1997 with 70% marks. WORK EXPERIENCE • Currently working as Regional RisK Manager with ICICI Bank Responsible for compliance and audit of 10 Set of branches Looking after general upkeep of branches & training of employees of 10 set of branches. • Worked with ICICI Bank as Branch Manager ,Managing Branch of 160 Cr with 15 Staff members. 1) Responsible for CASA & FEE 2) Audit & Compliance 3) Asset Products 4) General Administrative Issues • Worked as Banking & Sales Trainer With Times Pro. Imparting Banking operations & Sales skills training including wealth to fresh & experienced Graduates eager to make career in Banking. Topics Covered: 1) AML & KYC 2) CASA Products 3) Third Party Products Like Life & General Insurance, MF, Demat etc 4) Banking Operations & Compliance 5) Sales Management & Customer Service 6) Relationship Management • Worked with ING VYSYA BANK as BOSH July 13 to June 14 Garnering Third Party (LI,GI & MF) & Casa Business & making sure operations Team achieve its Yearly Targets. 1) Looked after Operational Issues(Audit, compliance, Branch Admin & Customer complaint Management, 5 s implementation) of the Branch. 2) Ensuring best of services are delivered to external & internal customers. 3) Compilation, Scrutiny & Submission of All reports to Regional Office. 4) Ensuring all the targets are achieved wrt to Ops & Sales Team 5) Responsible for Cost reduction Initiatives of the Branch.
  2. 2. • Worked with HDFC Bank as (Back up B M) from Oct 11 to July13 Garnering Third Party (LI,GI & MF) & Casa Business & making sure operations Team achieve its Yearly Targets. 1) Looked after Operational Issues( Audit & Compliance) of the Branch. 2) Ensuring best of services are delivered to external & internal customers. 3) Ensuring all reports are submitted to Management well within time 4) Ensuring all the targets are achieved w.r.t to Operations Team. (CASA,Third Party & Assets) 5)Taking reporting from PL and DL DDR ACHIEVEMENTS: Worked at one of this biggest Bracnh of tricity in terms of Transaction & AOF Processing & Corporate Business with avg AOF Processing 400 forms & daily avg customer txn 350. Ensured Branch got Satisfactory Rating. • Worked with Kotak Mahindra Bank as Manager Operations Nov 2010 to Oct 2011. Garnering Third Party (LI,GI & MF) & Casa Business & making sure operations Team achieve its Yearly Targets. 1) Looked after Operational Issues (Audit, compliance, Branch Admin & Customer complaint Management, 5 s implementation) of the Branch. 2) Supervising teams of Service & Relationship Officers. 3) Handling Customer queries. 4) Garnering Govt. & corporate business for the bank. 5) Ensuring best services are delivered to the Customers by adhering to Service Quality ACHIEVEMENT’S: 1) Instrumental in opening Accounts of HAFED, DRO XEN Panchayati Raj, Municipal committee Fatehabad, Marketing society Fatehabad, Co-opeartive Bank Fatehabad. 2) Finacle 10 Trainer for the branch. • Worked with “AXIS BANK” from Sep 2005 to Nov 2010 as Manager AT SUPERVISOR LEVEL 1) Handled profile of Head Officer Clearing. 2) Supervised HUDA “Digitization of plot files” project. 3) Verification of cash entries, Div. Warrants, CMS, FD, DD etc. 4) Coordinating with Deutche bank for CMS arrangement. 5) MIS, Branch Expenses & Vendor Contract management 6) Handling Indian Railways Vendor payments. 7) KYC Checking 8)Conducting Product presentations & promotional activities for Market Dev. & Branch Visibility. 9) Consistent track record of achieving projected/set Branch targets. WORK HANDLED EARLIER 1) Cash management 2) Clearing Function 3) Fund transfer, DD, Pay orders, Fixed deposit & other customer queries. 4) ATM Servicing, Reconciliation & Cash verification 5) Handling of IPO AND NFO processing 6) Processing of all customer requests 7) Custodian of ATM Cards & Cheque books. 8) Locker Operations. 9) Relationship Manager Priority Banking. 10) Acquiring/servicing Trust , Government ,Current & institutional A/c, Retail Forex Business ACHIEVEMENT’S: 1) Zonal winner in opening of saving a/c in month of Sep 2008. 2) Best employee of the week consecutively on many Occasions 3) Qualified for Switzerland contest of the bank. 4) Ranked 4 in category of non dedicated RM in 2008-09. 5) Among Top 200 GI Performer’s of the bank in year 2009-10 6) Highest Contributor in M F business in July 10 & Oct 10 • Worked with various organizations from March 04 to Sep 05 at Junior level. COMPUTER LITERACY • Working knowledge of computers (Windows, MS Office) • Well Conversant with Finacle (7 & 10) & Flex Cube software.
  3. 3. EXTRA CO-CURRICULAR ACTIVITIES • Presented paper on topic “Agriculture and Export subsidy” held at National level seminar in TIMT Yamunanagar. • Achieved 1 Position in Inter Club Quiz Competition during M.B.A. • Achieved 5 position in Inter Zonal Quiz Comp of K.U.K. during M.B.A. PERSONAL PROFILE Date of Birth : 9th March 1980 Sex : Male Marital Status : Married LINGUISTIC ABILITY • Languages Known : English, Hindi & Punjabi HOBBIES/INTERESTS • Sports • To have a knowledge of Current World Affairs Date : 01/06/2015 Place: Chandigarh (Naresh Wadhawan)

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