Interview Questions For Hiring A Website Design And Website Development Company
10 ‘Must Ask’ Interview Questions
When Hiring A Web Design &
Website Development Company
#1: How Much Experience Do You
Have As A Web Design Company?
! Longevity in the industry is a good
indicator of stability and skill. Web
design ﬁrms who have been in the
business for a while and built
admirable reputations are usually
known for sound design work and
! Choosing a web design company
that has been around longer means
they will be more likely to be
around in the future for ongoing
maintenance and any updates to
#2: In Addition To Website Design,
What Other Services Do You O!er?
! Many prominent web design
ﬁrms are branching out and
o!ering other services besides
web development and design.
! SEO, Search Engine Marketing,
Web Content Writing, Social
Media Marketing, Blog
Promotion, and Google AdWords
Management are services o!ered
by many Melbourne web design
#3: What Are Your Web Design And Web
Development Payment Terms?
! For anything from a small non"
proﬁt site to full corporate
branding, most logo design and
ecommerce Melbourne web design
companies will charge an upfront
deposit and stage payments based
on agreed milestones and
! Be wary of any web design
ﬁrm that asks for payment in
full before starting the project.
#4: What Is The Average Timeline For
Completing A Web Design Project?
! Ask what the web design ﬁrm
considers to be a typical turn"around
time for projects similar in size to your
! This should give you a fairly clear idea
if the website designer/developer has
time tracking and project
management systems in place.
! If you have a hard deadline to meet,
tell the design company up front so
they can plan accordingly.
#5: Can You Help Me With Website
Content Copy Writing?
! SEO copywriting can make or break
your website. Your website design may
draw the reader in and focus their
attention, but the words themselves
do the selling.
! If the content is optimised correctly,
your website can show up on the front
pages of the search engines for your
chosen search terms.
! Ask to see content samples of websites
within your industry.
#6: What Programming Languages And
Operating Systems Do You Use?
! Ideally, a Melbourne website
developer should o!er both the
open source PHP/MySQL and
! They should make a technical
recommendation of the platform
that will best meet your needs
#7: Do You Provide Any Training Once
My Website Is Launched?
! If your website project includes
customised systems or software,
it can be extremely helpful if
your web design company
provides you with training
documents for future reference.
! If your system is very detailed, it
might even be optimal to arrange
for a training program or
ongoing customer support.
#8: Are You Knowledgeable In SEO? Is
This Included In Your Quote?
! Search Engine Optimisation #SEO$ is
a science in itself; an experienced
internet marketing company should
be able to o!er you a variety of
options including organic, PPC, and
social media marketing.
! Depending on your business
requirements, you should consider
hiring a web design company that
can create a custom online campaign
to help you achieve maximum
#9: What Is The Charge For Website
Updates After Website Completion?
! Be aware of the charging
structure for updates to your
website. Consider how often you
will require updates and ask the
web design ﬁrm how they handle
future updates and maintenance.
! If you have frequent or large
updates to your website,
consider a Content Management
System or have the supplier
manage small updates.
#10: Will You Comment My Website’s
! Commenting code is part of good
website development. If code is
commented well, you won’t spend a
lot of time if the unthinkable
happens and you’re forced to ﬁnd
another website supplier either part
way through the project or for its
! After interviewing several
companies and asking
these 10 questions, you
should be able to select a
web design and web
that is knowledgeable and
easy to work with.
Courtesy of Design Junction