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Plug & Play News

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Originally crafted for re:publica 2015 by @TetyUAna, @MaliciaRogue, and @NikiBGD, this is an updated version of Plug & Play News for the European Press Youth Digital Media Literacy Program.

Published in: News & Politics
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Plug & Play News

  1. 1. PLUG & PLAY NEWS Sourcing, verifying and disseminating information in a real-time crisis
  2. 2. Hello! @NikiBGD @MaliciaRogue @TetyUAna
  3. 3. Informing the public Analysis Explaining context Journalism has(n’t) changed Collaboration Sources Dissemination
  4. 4. January 15, 2009 New(s) sources Miracle on the Hudson
  5. 5. June 20, 2009 Real-time Death of Neda Agha-Soltan
  6. 6. June-July, 2009 Change The world sees a different Iran
  7. 7. 1. Sourcing information in a real-time crisis
  8. 8. Traditional media Social media ‘Human intelligence’ Where do I get the info from? Authoritative opinion First-hand accounts
  9. 9. ▣Know your social networks ▣Identify key actors ▣Look for users on the ground ▣Engage How to find ‘news’ on social media?
  10. 10. Twitter Hashtags are useful in the beginning: ▣ indicate scale of events ▣ help spot key users and related tags ▣ use for initial search, lists and aggregators □ #євромайдан, #евромайдан, #euromaidan Image in the public domain, Wikimedia Commons
  11. 11. Over 8,000 tweets per hour22 November, 2013 141,000 followers within few days@euromaidan (@EuroMaydan, @EuroMaydan_eng) Nearly 9,000 tweets per hour1 December, 2013
  12. 12. Twitter Once the agenda is set: ▣ users quickly consolidate around ‘official’ accounts ▣ key media is followed anyway
  13. 13. Twitter ▣Language barrier - no longer a problem (?)
  14. 14. ▣Hashtags are less useful ▣Identify key actors ▣Follow “official” pages ▣Sign up for most popular events Facebook
  15. 15. ▣Find groups that organize online Facebook
  16. 16. #EuromaidanSOS page and ‘official’ #Euromaidan page
  17. 17. ▣Ask people to send you anything that might be of interest ▣Don’t have a network? Build it! □write about them □help connect with other media □share Crowdsourcing content
  18. 18. Low online presence No/Limited Internet connection Language barrier Infowars/Ideological modulation of content Hate speech
  19. 19. 2. Verifying information in a real-time crisis
  20. 20. ▣Be sceptical. Be patient □know the context livestreams other media own timeline, links repository, etc. activists ‘Digital innocence’ does not last
  21. 21. How sure are you that the info is real? ▣The 5Ws: □who? □where? □when? □what? □why? Peter Trimming, CC-by-SA 2012, geography.co.uk
  22. 22. Pics or it didn’t happen (sort of)
  23. 23. How sure are you that the image is real? ▣Remember the 5Ws ▣Some tools □Google reverse image search (find original and similar images) □TinEye (find original image, compare) □Jeffrey’s Exif Viewer (metadata if it exists)
  24. 24. ▣ Remember the 5Ws ▣ Some tools □Google reverse image search (find original and similar images) ▣ TinEye (find original image, compare) ▣ Jeffrey’s Exif Viewer (metadata if it exists) The magical tool does not exist Absolute certainty vs. acceptable plausibility How sure are you that the image is real?
  25. 25. ‘Authoritative’ opinion Uncertainty + anxiety = the two core elements Fear breeds rumour + (Social) media stardom Even good professionals fall to bad info
  26. 26. Beware the expert! Case: Bosnia protests and the “violent unification” plot The ‘Slavic’ revolution that wasn’t: Serbian tabloid (gov’t mouthpiece) preys on historical uneasiness benefits wide audience plays with ethnicity/religion not the only such case...
  27. 27. Do the accounts belong to real people? ▣When was the account created? □What pictures are there? □What background information is there? Places Relations Contacts ▣Are there any associated accounts? pipl.com Facebook/LinkedIn ?
  28. 28. ‘Warning signs’: account created only 16 hrs earlier user photo belongs to someone else actively shared through popular resources identical translations into various languages How to spot a social media fake? Case: Odessa May 2 tragedy ‘witness’ account
  29. 29. 3. Disseminating information in a real-time crisis
  30. 30. Correct information, wrong time Tweets and Facebook updates remain online: ▣ sharing continues despite timestamp; ▣ call for action active; ▣ mobilisation continues... May have direct negative impact on situation on the ground
  31. 31. Disseminating and publishing ▣ Towards the ‘outside’: □ Wordpress blog: main content point; □ Ushahidi map: incoming damaged areas and emergencies □ Twitter + Facebook: to share further Erase social media updates if no longer applicable
  32. 32. In practice ▣ Within the relief team members: □ Several separate Skype group conversations for several topics, □ A closed Facebook group to coordinate verification of incoming information □ Enure need of information is communicated ASAP to both team and public
  33. 33. Get organised from the start ▣ assign tasks and roles ▣ define communication channels ▣ know who is where at each moment of shift ▣ define what each tool is used for ▣ identify reliable contacts on the ground + work with Red Cross
  34. 34. Key takeaways
  35. 35. ▣ Look in the right places ▣ Assume it is fake until proven otherwise ▣ Beware of the limits of technology □ low tech in disaster context □ verification on the ground is crucial in most cases ▣ Right info, right time & the right platform Sourcing, verifying, publishing
  36. 36. KEEP LISTENING. KEEP DOUBTING. KEEP CHECKING. KEEP LEARNING. KEEP SHARING. @NikiBGD

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