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e-Procurement Golden
Book of Good Practices
CEN BII
Agenda


      1   Project Purpose




      2   Project Approach




      3    Current State




      4    How can you
            contribute?



                             March 2012
PwC                                   2
Project Purpose




                  March 2012
PwC                        3
Need for a public catalogue of e-Procurement
good practices

 E-PROCUREMENT GOLDEN BOOK
 How to design effectively an e-Procurement platform ?




     About the Golden Book

    Search tools
                                           Recommendations
                                                           www
                                              Search for recommendations
                                                                            Concrete actions
                                                                                                                                                      My account | Site map | Help | Contact | Log in




                                                                                                           >>> Your search on recommendations returned 10 listings.
                                                                                                                                                                                           Search




     Display the complete list                Keywords       Insert keywords                                   Recommendation 1: Recommendation Name
     of recommendations                                                                                        Recommendation 2: Recommendation Name
                                              Country        Choose country                                    Recommendation 3: Recommendation Name
     Advanced search                                                                                           Recommendation 4: Recommendation Name
                                              Type           Choose recommendation type                        Recommendation 5: Recommendation Name
                                                                                                               Recommendation 6: Recommendation Name
                                              Areas          Choose area to be assessed                        Recommendation 7: Recommendation Name
                                                                                                               Recommendation 8: Recommendation Name
                                                                                                               Recommendation 9: Recommendation Name
                                                                                            Go                 Recommendation 10: Recommendation Name




 ID – RECOMMENDATION NAME

 Recommendation Statement                                                                         Attributes


  Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent aliquet nisi nec ligula
  scelerisque tristique. Praesent est velit, posuere a tempus non, suscipit sit amet magna.
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  massa id odio.


 Recommendation Rationale

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  scelerisque tristique. Praesent est velit, posuere a tempus non, suscipit sit amet magna.
  Etiam condimentum, ante ac vehicula tincidunt, odio erat tristique lectus, quis tempor libero
  massa id odio.



 Assessment criteria/Recommendation Metric

  Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent aliquet nisi nec ligula
  scelerisque tristique. Praesent est velit, posuere a tempus non, suscipit sit amet magna.
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  massa id odio.




 • Increase the Use of
   e-Procurement in Europe
 • Remove barriers for cross-
   Border e-Procurement
 • Reduce divergence in solutions



                                                                                                                                                                                                        March 2012
PwC                                                                                                                                                                                                              4
Project Approach




                   March 2012
PwC                         5
Project Planning



Task 1                                                              Task 3
Identification of 30 platforms                                        Writing the “Golden Book”
to be assessed and Areas to                                           report; identification of good
be assessed                                                           practices and recommendations


  Jan.    Feb.    Mar.     Apr.   May     Jun.    Jul.   Aug.      Sep.   Oct.   Nov.    Dec.



                             In-depth review of the 30 platforms
                                                                                  e -
                                                                                  P r o c u r e me n
We a r e h e r e           Task 2                                                 t Go l d e n
                                                                                  Bo o k o f
                                                                                  Go o d
                                                                                  Pr a c t i c e s


                                                                                                March 2012
PwC                                                                                                      6
Methodology – Task 1
1 Identify

> Long list      2 Rank
                > Intermediate list

                                      3 Select
                                      Scenario 1
300 platforms
                                      Scenario 2

                                      > Short List


                126 platforms
                                      30 platforms
                                                     March 2012
 PwC                                                          7
Methodology – Task 2

                              In-depth analysis
                Survey




                                                       Good
Short List
                                                       practices
30 platforms   Test cases
                            Information
                             gathering            • Accessibility
                              (First batch)

                                                  • Interoperability
                                                  • Usability
                                                  • Etc.


               Interviews




                                                                    March 2012
PwC                                                                          8
Methodology – Task 3




           Publication




           Validation




           Compilation
                         Communication



              Good
            practices




       Input                        Impact
       Task 2

                                         March 2012
PwC                                               9
Current State




                March 2012
PwC                     10
Current state
                                                                                  We a r e h e r e



                                 Task2


                                                   Intermediate findings               Findings

                                Interviews                              Interviews
      Data collection
                                Test cases                              Test cases
                                                                                                  Analysis
Data model design                                 Creation              Review


                                                                                                                         Aggregate data         Select good and
                                                         Intermediate                  Data model                        and find patterns      bad practices
                                                         data model

                                                                                                        Task 3

 Jan.       Feb.         Mar.       Apr.           May        Jun.        Jul.         Aug.         Sep.          Oct.        Nov.           Dec.




          Intermediate list       Final list of                         Assessment                 Assessment                Golden Book              Golden Book
          of platforms            platforms                             Intermediate               Final Report              Intermediate             Final Report
                                                                        Report                                               Report


                                                                                                                                                    March 2012
PwC                                                                                                                                                         11
Intermediate findings
                           Context        Visibility     User accessibility    Usability      Cost and benefits         Interoperability


 Mostly free service for EO and CA

 Benefits are not measured

 Platforms are not interaction oriented


                Platforms are not competing in a global EU
                market. All of them are located in a single
                country regarding buyers

                                  Implementation is based on open procedure


                There is no syndication of platforms                                                           Lack of connection between pre
                                                                                                               and post award areas of e-
                Few access rights for anonymous users                                                          Procurement

      High barriers for cross-border users: Language
      , National registration                                            In e-Submission there are different
      requirements, Heterogeneous technical                              approaches to security
      requirements




                                                                                                                                 March 2012
PwC                                                                                                                                      12
Intermediate data model
  Legend
  Blue: Code lists (Fixed list of possible values for an attribute)
  Red: Class making part of the logical structure but that will not be published.                                                                                                          Rational
                                                                                                                                                                                   -Name
                                                                                                                                                                              n    -Description
                                                                                                                                                           n
                                                                                                                                                                                   -Challenge

                                                                                                                                           Practices
            Platform Topology code list                                         Platform topology
                                                                                                                            -Unique ID
         -Notification platform                                    -PlatformTopologyTypeCode                                -Name
         -e-Catalogue platform                                     -Description                                                                                                           Challenge code list
                                                                                                                            -Description
         -Document exchange with workflow
                                                                                                                            -Examples                                                 -Take up
         -Complete platform
                                                                                                                            -Results                                                  -Cross Border Participation
                                                                                                                       1    -Good/bad                                 n               -SMEs Participation
                                                                                           1
                                                                                                                            -Rationale
                                                                                           1
                                                                                                                            -Exception
            Geographic coverage code list                    n
                                                                                    Platform
   -International                                                                                                1
                                                                   -Name
   -NUTS level 1 (major socio-economic regions)                    -Description                                                  n          n          n
   -NUTS level 2 (basic regions)                                   -Country
   -NUTS level 3 (small regions)
                                                                                                                                                                                                        1

                                                                        1
                                                        n
                                                                                                         Procedures              n                                                        Practice Category
                          Business Model topology                                                                                                                         n
                                                                                               -ProcedureTypeCode                                                                  -PracticeCategoryTypeCode
                    -BusinessModelTopologyTypeCode                                             -Description                                                                        -Description
                    -Description                                                                                                                                                   -Testing procedure (approach)

                                                                                                                                      n                n
                                                                                                             Process
                        Business Model code list
                                                                                               -Description
                    -Economic Operator Pays                                                                                                      Contractual Tool
                                                                                               -ProcessTypeCode
                    -Contracting Authority Pays
                                                                                                                                           -Description
                    -Public Funding
                                                                                                                                           -ContractualToolTypeCode
                                                                                                                                                                                     Practice Category code list
                                                                                                                                                                                  -Visibility
                                        Context                                                                                                                                   -Accessibility                                        n
                                                                                                        Process code list
                    -GeographicCoverageTypeCode                             1                                                                                                     -Usability
                    -Users                                                                     -e-Notification                                                                    -Interoperability
                    -Level of legal enforcement                                                -e-Access                                                                          -Costs and benefits                   Sub-category (Processes)
                    -ServiceProviderCompetitiveLevelTypeCode                                   -e-Submission
                                                                                               -e-Attestation                                                                                                       -Name
                                                                                               -e-Evaluation                                                                                                        -Description
                                                                                               -e-Awarding                                                                                                          -Testing procedure (approach)
      Service Provider Competitive Level code list               Procedures code list          -e-Catalogue                                                                          Contractual Tool code list
                                                                                               -e-Ordering                                                                        -DPS
  -Monopoly                                                   -Open                            -e-Invoice                                                                         -Framework Agreement
  -Duopoly                                                    -Restricted                      -e-Payment                                                                         -e-Auction                              Sub-category code list
  -More than 3                                                -Negotiated                      -e-Signatures                                                                      -Joint Procurement                -Registration process EO
  -More than 10                                               -Competitive Dialogue            -e-Auction                                                                                                           -Registration process CA
  -More than 50                                               -Below treshold                  -e-Certificates                                                                                                      -...




                                                                                                                                                                                                                                    March 2012
PwC                                                                                                                                                                                                                                         13
e-Procurement Golden Book (Potential example)
      E-PROCUREMENT GOLDEN BOOK
      How to design effectively an e-Procurement platform ?                                                                                                My account | Site map | Help | Contact | Log in


                                                                                                                                                                                                Search


          About the Golden Book                 Recommendations                  Concrete actions

         Search tools                              Search for recommendations                                   >>> Your search on recommendations returned 10 listings.

          Display the complete list                Keywords       Insert keywords                                   Recommendation 1: Recommendation Name
          of recommendations                                                                                        Recommendation 2: Recommendation Name
                                                   Country        Choose country                                    Recommendation 3: Recommendation Name
          Advanced search                                                                                           Recommendation 4: Recommendation Name
                                                   Type           Choose recommendation type                        Recommendation 5: Recommendation Name
                                                                                                                    Recommendation 6: Recommendation Name
                                                   Areas          Choose area to be assessed                        Recommendation 7: Recommendation Name
                                                                                                                    Recommendation 8: Recommendation Name
                                                                                                                    Recommendation 9: Recommendation Name
                                                                                                 Go                 Recommendation 10: Recommendation Name




      ID – RECOMMENDATION NAME

      Recommendation Statement                                                                         Attributes


       Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent aliquet nisi nec ligula
       scelerisque tristique. Praesent est velit, posuere a tempus non, suscipit sit amet magna.
       Etiam condimentum, ante ac vehicula tincidunt, odio erat tristique lectus, quis tempor libero
       massa id odio.


      Recommendation Rationale

       Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent aliquet nisi nec ligula
       scelerisque tristique. Praesent est velit, posuere a tempus non, suscipit sit amet magna.
       Etiam condimentum, ante ac vehicula tincidunt, odio erat tristique lectus, quis tempor libero
       massa id odio.



      Assessment criteria/Recommendation Metric

       Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent aliquet nisi nec ligula
       scelerisque tristique. Praesent est velit, posuere a tempus non, suscipit sit amet magna.
       Etiam condimentum, ante ac vehicula tincidunt, odio erat tristique lectus, quis tempor libero
       massa id odio.




                                                                                                                                                                                                             March 2012
PwC                                                                                                                                                                                                                  14
How can you contribute?




                          March 2012
PwC                               15
How can you contribute?


  Contribute to the Golden Book by
  reviewing the data model and / or
  giving input on good practices

                      Create awareness

       Your involvement is
       necessary to achieve a
       meaningful impact


                                         March 2012
PwC                                              16
Coming together
is a beginning,
staying together
is progress, and
working together
is success.
Henry Ford




                   March 2012
PwC                        17
Thank you




      Questions?   Suggestions?      Contact us
                                  eProcGoldenBook@pwc.be




                                                   March 2012
PwC                                                        18

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Golden Book presentation BII

  • 2. Agenda 1 Project Purpose 2 Project Approach 3 Current State 4 How can you contribute? March 2012 PwC 2
  • 3. Project Purpose March 2012 PwC 3
  • 4. Need for a public catalogue of e-Procurement good practices E-PROCUREMENT GOLDEN BOOK How to design effectively an e-Procurement platform ? About the Golden Book Search tools Recommendations www Search for recommendations Concrete actions My account | Site map | Help | Contact | Log in >>> Your search on recommendations returned 10 listings. Search Display the complete list Keywords Insert keywords Recommendation 1: Recommendation Name of recommendations Recommendation 2: Recommendation Name Country Choose country Recommendation 3: Recommendation Name Advanced search Recommendation 4: Recommendation Name Type Choose recommendation type Recommendation 5: Recommendation Name Recommendation 6: Recommendation Name Areas Choose area to be assessed Recommendation 7: Recommendation Name Recommendation 8: Recommendation Name Recommendation 9: Recommendation Name Go Recommendation 10: Recommendation Name ID – RECOMMENDATION NAME Recommendation Statement Attributes Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent aliquet nisi nec ligula scelerisque tristique. Praesent est velit, posuere a tempus non, suscipit sit amet magna. Etiam condimentum, ante ac vehicula tincidunt, odio erat tristique lectus, quis tempor libero massa id odio. Recommendation Rationale Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent aliquet nisi nec ligula scelerisque tristique. Praesent est velit, posuere a tempus non, suscipit sit amet magna. Etiam condimentum, ante ac vehicula tincidunt, odio erat tristique lectus, quis tempor libero massa id odio. Assessment criteria/Recommendation Metric Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent aliquet nisi nec ligula scelerisque tristique. Praesent est velit, posuere a tempus non, suscipit sit amet magna. Etiam condimentum, ante ac vehicula tincidunt, odio erat tristique lectus, quis tempor libero massa id odio. • Increase the Use of e-Procurement in Europe • Remove barriers for cross- Border e-Procurement • Reduce divergence in solutions March 2012 PwC 4
  • 5. Project Approach March 2012 PwC 5
  • 6. Project Planning Task 1 Task 3 Identification of 30 platforms Writing the “Golden Book” to be assessed and Areas to report; identification of good be assessed practices and recommendations Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. In-depth review of the 30 platforms e - P r o c u r e me n We a r e h e r e Task 2 t Go l d e n Bo o k o f Go o d Pr a c t i c e s March 2012 PwC 6
  • 7. Methodology – Task 1 1 Identify > Long list 2 Rank > Intermediate list 3 Select Scenario 1 300 platforms Scenario 2 > Short List 126 platforms 30 platforms March 2012 PwC 7
  • 8. Methodology – Task 2 In-depth analysis Survey Good Short List practices 30 platforms Test cases Information gathering • Accessibility (First batch) • Interoperability • Usability • Etc. Interviews March 2012 PwC 8
  • 9. Methodology – Task 3 Publication Validation Compilation Communication Good practices Input Impact Task 2 March 2012 PwC 9
  • 10. Current State March 2012 PwC 10
  • 11. Current state We a r e h e r e Task2 Intermediate findings Findings Interviews Interviews Data collection Test cases Test cases Analysis Data model design Creation Review Aggregate data Select good and Intermediate Data model and find patterns bad practices data model Task 3 Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. Intermediate list Final list of Assessment Assessment Golden Book Golden Book of platforms platforms Intermediate Final Report Intermediate Final Report Report Report March 2012 PwC 11
  • 12. Intermediate findings Context Visibility User accessibility Usability Cost and benefits Interoperability Mostly free service for EO and CA Benefits are not measured Platforms are not interaction oriented Platforms are not competing in a global EU market. All of them are located in a single country regarding buyers Implementation is based on open procedure There is no syndication of platforms Lack of connection between pre and post award areas of e- Few access rights for anonymous users Procurement High barriers for cross-border users: Language , National registration In e-Submission there are different requirements, Heterogeneous technical approaches to security requirements March 2012 PwC 12
  • 13. Intermediate data model Legend Blue: Code lists (Fixed list of possible values for an attribute) Red: Class making part of the logical structure but that will not be published. Rational -Name n -Description n -Challenge Practices Platform Topology code list Platform topology -Unique ID -Notification platform -PlatformTopologyTypeCode -Name -e-Catalogue platform -Description Challenge code list -Description -Document exchange with workflow -Examples -Take up -Complete platform -Results -Cross Border Participation 1 -Good/bad n -SMEs Participation 1 -Rationale 1 -Exception Geographic coverage code list n Platform -International 1 -Name -NUTS level 1 (major socio-economic regions) -Description n n n -NUTS level 2 (basic regions) -Country -NUTS level 3 (small regions) 1 1 n Procedures n Practice Category Business Model topology n -ProcedureTypeCode -PracticeCategoryTypeCode -BusinessModelTopologyTypeCode -Description -Description -Description -Testing procedure (approach) n n Process Business Model code list -Description -Economic Operator Pays Contractual Tool -ProcessTypeCode -Contracting Authority Pays -Description -Public Funding -ContractualToolTypeCode Practice Category code list -Visibility Context -Accessibility n Process code list -GeographicCoverageTypeCode 1 -Usability -Users -e-Notification -Interoperability -Level of legal enforcement -e-Access -Costs and benefits Sub-category (Processes) -ServiceProviderCompetitiveLevelTypeCode -e-Submission -e-Attestation -Name -e-Evaluation -Description -e-Awarding -Testing procedure (approach) Service Provider Competitive Level code list Procedures code list -e-Catalogue Contractual Tool code list -e-Ordering -DPS -Monopoly -Open -e-Invoice -Framework Agreement -Duopoly -Restricted -e-Payment -e-Auction Sub-category code list -More than 3 -Negotiated -e-Signatures -Joint Procurement -Registration process EO -More than 10 -Competitive Dialogue -e-Auction -Registration process CA -More than 50 -Below treshold -e-Certificates -... March 2012 PwC 13
  • 14. e-Procurement Golden Book (Potential example) E-PROCUREMENT GOLDEN BOOK How to design effectively an e-Procurement platform ? My account | Site map | Help | Contact | Log in Search About the Golden Book Recommendations Concrete actions Search tools Search for recommendations >>> Your search on recommendations returned 10 listings. Display the complete list Keywords Insert keywords Recommendation 1: Recommendation Name of recommendations Recommendation 2: Recommendation Name Country Choose country Recommendation 3: Recommendation Name Advanced search Recommendation 4: Recommendation Name Type Choose recommendation type Recommendation 5: Recommendation Name Recommendation 6: Recommendation Name Areas Choose area to be assessed Recommendation 7: Recommendation Name Recommendation 8: Recommendation Name Recommendation 9: Recommendation Name Go Recommendation 10: Recommendation Name ID – RECOMMENDATION NAME Recommendation Statement Attributes Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent aliquet nisi nec ligula scelerisque tristique. Praesent est velit, posuere a tempus non, suscipit sit amet magna. Etiam condimentum, ante ac vehicula tincidunt, odio erat tristique lectus, quis tempor libero massa id odio. Recommendation Rationale Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent aliquet nisi nec ligula scelerisque tristique. Praesent est velit, posuere a tempus non, suscipit sit amet magna. Etiam condimentum, ante ac vehicula tincidunt, odio erat tristique lectus, quis tempor libero massa id odio. Assessment criteria/Recommendation Metric Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent aliquet nisi nec ligula scelerisque tristique. Praesent est velit, posuere a tempus non, suscipit sit amet magna. Etiam condimentum, ante ac vehicula tincidunt, odio erat tristique lectus, quis tempor libero massa id odio. March 2012 PwC 14
  • 15. How can you contribute? March 2012 PwC 15
  • 16. How can you contribute? Contribute to the Golden Book by reviewing the data model and / or giving input on good practices Create awareness Your involvement is necessary to achieve a meaningful impact March 2012 PwC 16
  • 17. Coming together is a beginning, staying together is progress, and working together is success. Henry Ford March 2012 PwC 17
  • 18. Thank you Questions? Suggestions? Contact us eProcGoldenBook@pwc.be March 2012 PwC 18