01. Portal Business Overview


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01. Portal Business Overview

  1. 1. IBM Software Group IBM WebSphere Portal Nick Davis Lotus Channel Technical Sales Portal and Collaboration Nick_Davis@uk.ibm.com
  2. 2. Agenda ● W hat is a Portal? W hy Portals? ● W ebSphere Portal Overview, Features and Components ● W ebSphere Portal Architecture ● Packaging © 2008 IBM Corporation 2
  3. 3. Today: disparate user experiences © 2008 IBM Corporation 3
  4. 4. Portal Definition A well-known point of access to many different resources, presented in a consistent, integrated and personalised manner. WebSphere Portal © 2008 IBM Corporation 4
  5. 5. Key Benefits and Capabilities of Enterprise Portals CRM Application User Perspective Databases Integration “at the glass” Content Management Collaboration eHR Dynamic experience Secure Access, SSO Collaboration Role-based Deployment Syndicated Content Customisation Scalability & Reliability Personalisation Administration Web Services Engaging UI Navigation Other web content Single Sign-on Application interfaces People Awareness Aggregation IT Perspective © 2008 IBM Corporation 5
  6. 6. Agenda ● W hat is a Portal? W hy Portals? ● W ebSphere Portal Overview, Features and Components ● W ebSphere Portal Architecture ● Packaging © 2008 IBM Corporation 6
  7. 7. Build vs Buy ● An Evaluation of Build Versus Buy for Portal Solutions – IDC, Dec 2007 WebSphere Portal-based solutions had a 29% lower five-year TCO on average compared with in-house-developed portals. Labour costs to deploy portals and applications with WebSphere Portal were 38% lower than with in-house solutions. Every $1.00 spent on WebSphere Portal software yielded on average $4.80 in IT labour avoidance. Initial deployments of portals developed on WebSphere Portal were 45% faster to market than in-house-developed counterparts. Portal applications developed on the WebSphere Portal platform had a 78% faster time to market than those built for in-house portals. © 2008 IBM Corporation 7
  8. 8. WebSphere Portal – market leading Enterprise Portal 2006 CRN Channel Champion Best Development tool Market Leadership ● #1 in Enterprise Portal Software market* ● Over 5000 customer Portal installations ● Double digit market growth** ● Large leads in Customer Self-Service, Partner Self-Service, Employee Self-Service, and Dashboards * Readers choice Award INFORMATION INTEGRATION PLATFORMS & PORTALS ● >2000 SMB customers Partner Leadership ● Over 1,463 IBM Business Partner solutions in the IBM WebSphere Portal Business Solutions Catalog 30 ISVs have OEM’d WebSphere Portal Best Java Enterprise Portal Technology ● IBM WebSphere Portal Best Enterprise Portal Platform - WebSphere Portal Technical leadership ● Largest portals in the world (20 million -1 billion) ● Smallest full-feature portals in the world, 20-user pack ● Provides the front-end, or user interface, for IBM’s innovative SOA strategy Portals and Knowledge Management ● Drives portal standards- Leads JSR-286, Chairs WSRP 2.0., Co-Chaired JSR-168, Chaired WSRP 1.0. *Reports, DataQuest, AMR, IDC Performance Management ** IDC, Worldw ide Enterprise Portal Softw are 2006-2010 Forecast Update and 2005 Vendor Shares: When Less is More. #202688, Kathleen Quirk, July 2006. Dashboard Framework © 2008 IBM Corporation 8
  9. 9. Market Leadership – Gartner’s View WebSphere Portal now ranked as Market Leader in Gartner's 2008 MQ for Enterprise Portals. Leadership position held for 6 consecutive years. © 2008 IBM Corporation 9
  10. 10. A Few of the 6,000+ WebSphere Portal Customers © 2008 IBM Corporation 10
  11. 11. Over 6,000 Customers - expanding use of portals in new ways, and new customers growing WebSphere Portal Customers Government Healthcare • More than 500 government customers • 4 of 5 Top US Healthcare Insurance Companies • Every G8 nation • Over 30 Hospitals, clinics & delivery networks worldwide • Over 40 US Federal Agencies • More than 12 online healthcare providers > 20,000 users • 50% of US States • 2 online healthcare providers with more than 5,000,000 users • 75% of mid-east nations • 2 major healthcare information system providers OEM WebS • Largest ever Government Portal • Largest ever Public Education Portal Retail Banking • 8 of 10 Top Global Retailers • 35 of top 100 Global Retailers • 9 out of 10 Top Global Banks • 9 of 10 Top US Retailers • 9 out of 10 Top US Banks • 40 of top 100 US Retailers • 7 out of 10 Top European Banks • 29 out of 50 Top Global Banks • 8 out of 10 Top AP Banks • Top customer nearing 100 Million users © 2008 IBM Corporation 11
  12. 12. WebSphere Portal – Functional Architecture © 2008 IBM Corporation 12
  13. 13. Building a Portal Page Security Theme Customisation Navigation Personalised Portlets © 2008 IBM Corporation 13
  14. 14. Portlet Principle Each portlet is a separate Web application ● Developed independently ● Can be placed anywhere on the page ● Dynamic deployment; dynamic configuration Portlets support multiple markups ● Phones, Organizers, Voice ● Unique views for each device ● Business logic can be shared Web 2.0 ● Portlets support Client Side Aggregation to retrieve and share information without server round-trips ● Portlets can refresh individually ● Support for AJAX and DoJo © 2008 IBM Corporation 14
  15. 15. Web Content Management ● Inline Editing for infrequent users ● User-friendly, simple templates for entering content ● Full text, attribute and taxonomy search ● Simplified process for including personalization rules in content and layout ● Views allow users to find their content easily ● User interface can be customized easily to provide tailored experience ● Link Management and RSS Integration © 2008 IBM Corporation 15
  16. 16. Portal Document Management ● Provided by IBM Lotus Quickr ● User can navigate through a hierarchy of user-defined folders and documents. ● Add, delete or modify folders ● Easily add documents of any format from local file system ● Share documents with teams ● Collaborate on documents and team places © 2008 IBM Corporation 16
  17. 17. Theme Customizer Theme Customizer - Easily change the look of a portal page - no HTML, JavaScript or XML coding required!  Change the banner: logo, colour, typography, border, background  Change the typography: default size, colour and style, headline size, colour, etc.  Change the navigation: orientation, tab colours, tab text  Change the colours: page colour or background, highlight colour  Change the buttons: text, colour, selected and unselected states  Show and hide footers, gutters, links, breadcrumbs, etc. © 2008 IBM Corporation 17
  18. 18. Portal Search helps raise productivity ● Usability Site map provides Secure “outline” of Portal hierarchy Search Results from Portal Suggested Links Search API (SIAPI) published externally for applications Relevance ranking Web Search Result ● Integrate External Search Engines ● External Search of Portal Photos from Flickr Content Better search results from Google and other search engines © 2008 IBM Corporation 18
  19. 19. WebAppIntegrator Solution for integration of external web applications with Portal Server Allows external web applications to display and make use of Portal navigation artifacts • User clicked on “Doorway on Jester” • tab and was sent to Doorway web app • on server Jester. the HTML <script> tag • executed and “injected” markup for • Portal navigation, Launch menu, and pag • breadcrumbs into Doorway web app. • Note that the page tab labeled • “Doorway on Jester” • is correctly selected as the • current page. • Clicking on any Portal specific navigation • tab will take you back into Portal. Clicking on • any Portal URL page tab will hit the underlying URL. © 2008 IBM Corporation 19
  20. 20. Create new Portal Sites with New Site Wizard Quickly create new Virtual Portals with Portal Sites and customize to suite your needs The New Site Wizard combines several administrative actions into a single portlet: • User enrollment • Virtual Portal creation • Portal content import © 2008 IBM Corporation 20
  21. 21. Domino Integration ● Sametime Contact List ● Who Is Here ● Lotus Web Conferencing ● Lotus Document Viewer ● Lotus Notes View ● Domino Web Access ● Inline QuickPlace ● My Lotus QuickPlaces ● Domino Document Manager ● People Finder ● Domino Application (catalog) © 2008 IBM Corporation 21
  22. 22. Web 2.0 Support  Superior enhanced User Experience – Improved response times – AJAX, REST, client–side aggregation, C2A – Enhanced flexibility – easy end user customization through drag & drop, Google gadgets, etc. – Smart markup and dynamic menus through semantic tags  Drive Innovation and Productivity through Social Software – Lotus Connections portlets – Quickr blogs, wikis, and forums  Improve time to value, time to market – Business user situational application development through the Portlet Pallette, drag & drop page composition, and composite application templates – Business user contribution of WCM content – More assets (REST, ATOM, gadgets) available to choose from. © 2008 IBM Corporation 22
  23. 23. Remember me The site recognizes me without login… Access to sensitive service or operation,... …requires user authentication… … before access is provided. Customer identification with your website can increase loyalty © 2008 IBM Corporation 23
  24. 24. Resource Manager Portlet © 2008 IBM Corporation 24
  25. 25. Tooling for Portal Development ● Rational Application Developer ● An open, comprehensive development environment for building e-business applications ● Portal Tools are fully integrated to support portal and portlet development ● Provides Portal Test Environment © 2008 IBM Corporation 25
  26. 26. IBM WebSphere Portlet Factory Speeds SOA Value and Deployment of WebSphere Portal ● Automation for multi-page, complex portlets without coding – speeds development/deployment ● Change simplified for evolving business requirements – increases efficiency of IT, LOB and users ● Reuse for generation of new portlets from existing portlet models on demand – serve more business and user requirements for more value Using the tool [Portlet Factory] also saved Allmerica ● SOA for integration/delivery of existing $1 million in development costs, Clifton adds. The applications and portlet interfaces as technology enabled Allmerica to build the portal in four months, whereas using API technology would reusable services – flexibility for have taken about 16 months, he estimates. increased ROI Mike Clifton, Vice President of IT, Allmerica Insurance Source: Insurance & Technology, May 2005 http://www.insurancetech.com/story/showArticle.jhtml? articleID=160906146 © 2008 IBM Corporation 26
  27. 27. Build Real-time Personalized Dashboards Sales Vice President Alerts Regional Mgr personalized Data filter adapts Local Sales Mgr Graph displays revenue for selected office Scorecard shows regional info only Scorecard shows office info only © 2008 IBM Corporation 27
  28. 28. Repository of Reusable Design Components Workplace Dashboard Framework is a set of reusable assets, robust administration tools, and dashboard-specific features that speed the creation of custom dashboards. Hierarchy Drill Down Status Page Summary & Drilldown Summary Row Query Filter Record List & Detail Status Indicator © 2008 IBM Corporation 28
  29. 29. WebSphere Portlet Catalog ● Over 1,500 Pre-made portlets ● 270 ISV’s Providing Portlets ● 26 ISVS have OEM’d IBM Portal ● 1,200 Partners Trained on Portal http://catalog.lotus.com/wps/portal/portal © 2008 IBM Corporation 29
  30. 30. Agenda ● W hat is a Portal? W hy Portals? ● W ebSphere Portal Overview, Features and Components ● W ebSphere Portal Architecture ● Packaging © 2008 IBM Corporation 30
  31. 31. Basic Context Diagram Users Backend 1 Backend 2 Portal Server HTTP Server WCM … WebSphere App Server … Supporting Databa Services LDAP … se © 2008 IBM Corporation 31
  32. 32. Context Diagram with 3rd-Party Security Users Identity Management Backend 1 Authentication Plugin Backend Authorisation Server 2 Portal Server HTTP Server WCM … WebSphere App Server … Supporting Databa Services LDAP … se © 2008 IBM Corporation 32
  33. 33. Architecture Overview WebSphere Portal V6.1 Desktop and mobile owsers, Mashups and offline Clients g et s Wi d Feed Provider Portlet Container and Services J2EE 286 JSR Portlet API Page Aggregation JCA JMS AUTHENTICATION Dynamic Portlet Web Themes Content Web JDBC UI Preferen Services and skins access clipper Manager ce Collab- EJB Servlet Search Admin oration Page Rules Handler AJAX Single Site Security Caching Proxy Sign-on Admin Credenti Portal 2.0 al Policy 1. 0+ .0 Model SRP 0+2 WS RP 1. Vault W Remote Template Application portlet AUTHORIZATION Composition Runtime consumer . Component Handler XML Access Enterprise Process Remote Portal Script Data, Applications, Server portlet User Internet Content REST / APP Portal producer profile LDAP Database(s) Database Directorie(s) © 2008 IBM Corporation 33
  34. 34. Agenda ● W hat is a Portal? W hy Portals? ● W ebSphere Portal Overview, Features and Components ● W ebSphere Portal Architecture ● Packaging © 2008 IBM Corporation 34
  35. 35. WebSphere Portal Version 6.1 Offerings WebSphere Portal Extend WebSphere Portal Enable WebSphere Portal Server • Application Server • Database • LDAP Directory Server • Admin • Workflow Portlets • Application Templates • Cluster Support • Single sign on • Search • Web Content • Instant • Personalization Management* messaging* • Presentation • Customization • Document • Team • Application aggregation Management* Collaboration* • Java Portlet API • Use of 100’s of portlets • Enterprise Search* • Electronic Forms* • WSRP support • Web 2.0 APIs: REST services, CSA, Live Text • Process Workflow* • WebSphere Portlet Factory (1 PF Designer per enterprise) *Limited entitlements *Limited entitlements NOTE: WebSphere Portal Enable for z/OS 6.1 targeted for 4Q 2008* * Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on mark et opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. © 2008 IBM Corporation 35
  36. 36. IBM Software Group IBM WebSphere Portal – Portfolio A Single Strategic Portal Base Offering The Industry’s Broadest Set Of Capabilities  WebSphere Portal Server  WebSphere Portal Enable Collaboration  WebSphere Portal Extend  WebSphere Portal Express Industry Content Dashboard Self-Service Additionally For:  Z Series Customers: WebSphere Portal Enable for z/OS  Mobile Requirements: WebSphere Everyplace Mobile Portal Enable Business Process Learning Enterprise Suite 36
  37. 37. WebSphere Portal Accelerators Speed Time to Value  Introducing Business Accelerators… •Integrated packages that easily snap-on to WebSphere Portal to deliver rapid time-to-value for specific business challenges •Highly flexible, configurable, and scalable •Easily tailored for different roles & user types •Supports anytime and anywhere access from browser, rich client, & mobile devices •Start small. Snap on additional Accelerators for additional value  Accelerators dramatically speed time to value and reduce the cost of deploying Accelerators are integrated packages that easily portal-based business solutions snap-on to Portal to deliver rapid time-to-value •Shorten implementation cycles •Realize Time to Value without sacrificing flexibility •Realize quicker ROI o © 2008 IBM Corporation 37
  38. 38. Current Accelerators Collaboration Industry Content IBM WebSphere Portal Portfolio Self-Service Dashboard Process Learning Enterprise Suite © 2008 IBM Corporation 38
  39. 39. Product support pages  WebSphere Portal: http://www.ibm.com/software/genservers/portal/support/  WebSphere Portal Zone on developerWorks: http://www.ibm.com/developerworks/websphere/zones/portal/  *New!* WebSphere Portal Support Wiki (goes live at eGA): http://www-10.lotus.com/ldd/portalwiki.nsf  Web Content Management: http://www.ibm.com/software/lotus/support/workplace-webcontent-mgmt/ support.html  Web Content Management Best Practices Wiki: https://info2.lotus.com/lotus/quickr  Product Documentation: http://www.ibm.com/developerworks/websphere/zones/portal/proddoc.html © 2008 IBM Corporation 39