RESEARCHING REALITIES

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Science for Change Agents, Innovators & Entrepreneurs. Day 4

Research vs. Action Research
Experiential Learning, Action Learning
Appreciative Inquiry
Qualitative Research
Quantitative Research
Ethnographic Methods / Participant Observation
MASTERCLASS FOR KAOS PILOTS, DENMARK

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RESEARCHING REALITIES

  1. 1. @NICKWECREATE@NICKJANKELSCIENCE FORIMAGINEERSNICK JANKEL, WECREATEKAOS PILOTSFEB 2012
  2. 2. DAY 4RESEARCHINGREALITIES
  3. 3. TODAYACTION RESEARCHASKING GREAT QUESTIONSAPPRECIATIVE INQUIRYETHNOGRAPHIC RESEARCHPARTICIPANT OBSERVATIONPUTTING IT ALL TOGETHER IN A PROCESS
  4. 4. HEARTSYNERGY, SYNTHESIS
  5. 5. EARLYLUNCH 11.30-12.30
  6. 6. PRESENT YEAR 1 IMPLEMENTATIONSTRATEGY IN LIGHT OF CYNEFIN MODEL
  7. 7. ACTIONRESEARCH
  8. 8. “A cycle of posing questions, gatheringdata, reflection & deciding on a courseof action.”EILEEN FERRANCE
  9. 9. INQUIRY& INTENTION
  10. 10. LEARNINGTHROUGH DOING
  11. 11. DOINGTHROUGH LEARNING
  12. 12. CYCLEPROBLEMDESIGNDOREFLECTCAPTURESHARE
  13. 13. PROBLEMASK GREAT QUESTIONS
  14. 14. FLEXIBLESYSTEMSCOLLABORATIONSPRECEDENTS / CONTRARIESAPPRECIATIONSREFRAMES / NEW CONTEXTS / NEW PEOPLEPENETRATE TO HIDDEN ORDER
  15. 15. WHAT IS AN AR PROJECT FOR KP TO GROW?WHAT IS AN AL PROJECT FOR YOU TOGROW?HOW CAN THEY BE THE SAME THING?
  16. 16. QUESTIONS
  17. 17. FOCUSEDON PROBLEM OR SOLUTION
  18. 18. APPRECIATEWHAT WORKS
  19. 19. APPRECIATETHE ACT OF RECOGNIZING THE BEST INPEOPLE AND THE WORLD AROUND USAFFIRMING PAST AND PRESENT POTENTIALSPERCEIVE THINGS THAT GIVE LIFE TO LIVINGSYSTEMSTO INCREASE IN VALUE
  20. 20. INQUIREEXPLORATION AND DISCOVERYASK QUESTIONSOPEN TO SEEING NEW POTENTIALS ANDPOSSIBILITIES
  21. 21. STRENGTHPERFORMS AND TRANSFORMS
  22. 22. EMOTIONSBROADEN & BUILD
  23. 23. WHAT IS AN AR PROJECT FOR KP TO GROW?WHAT IS AN AL PROJECT FOR YOU TOGROW?HOW CAN THEY BE THE SAME THING?
  24. 24. DEFICITVS STRENGTH
  25. 25. DEFICITASSUME PROBLEM / NEEDCAUSESOLUTIONSSTRATEGY
  26. 26. STRENGTHAPPRECIATEASSUME INFINITE CAPACITY TO IMAGINEDIALOGUE & CO-DESIGNCO-CREATE
  27. 27. STUDY ITAND IT GROWS!
  28. 28. ASSUMEWHAT WE FOCUS ON BECOMES OUR REALITYREALITY IS CREATED IN THE MOMENT,- MULTIPLE REALITIESIN EVERY TEAM SOME THING(S) WORKPEOPLE HAVE MORE CONFIDENCE AND COMFORT TO JOURNEY TOTHE FUTURE (THE UNKNOWN) WHEN THEY CARRY FORWARD PARTSOF THE PAST (THE KNOWN)THE MODE AND LANGUAGE OF INQUIRY EFFECTS THE ORG. BEINGOBSERVED
  29. 29. AI 4-DDISCOVER - WHAT GIVES LIFE?DREAM - WHAT MIGHT BE?DESIGN - WHAT IS IDEAL / MOST APPROPRIATE?DESTINY - HOW TO EMPOWER, LEARN,IMPROVE?
  30. 30. SHARE TOP 3 STRENGTHS AND HIGH POINTOF KP SO FARINTRO PARTNER AND CO-DISCOVERCONDITIONS OF SUCCESS FOR THE GROUP
  31. 31. “The ethnographer is a little like Hermes: amessenger who, given methodologies foruncovering the masked, the latent, theunconscious, may even obtain his messagethrough stealth.He presents languages, cultures, andsocieties in all their opacity, their foreignness,their meaninglessness; then like themagician, Hermes himself, he clarifies theopaque, renders the foreign familiar, andgives meaning to the meaningless.He decodes the message. He interprets.”CRAPANZANO IN WRITING CULTURE: THEPOETICS AND POLITICS OF ETHNOGRAPHY
  32. 32. SELECTING AN ETHNOGRAPHIC PROJECT COLLECTING UNDERSTANDING ETHNOGRAPHIC MAKING AN PAST THEORY DATA ETHNOGRAPHIC RECORD ASKING ETHNOGRAPHIC QUESTIONS ANALYSING ETHNOGRAPHICDEVELOPMENT DATA OF REPORT / DEBRIEF INTERPRETING ETHNOGRAPHIC INSIGHTS INTO ANALYSIS IN SCENARIOS, CONTEXT INNOVATION, STRATEGY
  33. 33. “[The goal of the ethnographer is] to graspthe natives point of view, his relation to life,to realise his vision of his world... I spread mynets in the right place, and wait for what willfall into them.”BRONISLAW MALINOWSKIARGONAUTS OF THE WESTERN PACIFIC
  34. 34. DATAARTIFACTS, POSSESSIONS ETCDIARIES, BLOGS ETCPARTICIPANT OBSERVATION ETC
  35. 35. PARTICIPATEINSIDERENGAGE IN ACTIONBE HYPER-AWAREWATCH OWN ACTIONS & BEHAVIOURS OFOTHERS
  36. 36. OBSERVEOUTSIDEROBSERVE 360°CASUAL/ STRUCTURED QUESTIONSCAPTURE LANGUAGELOOK AGAIN & AGAIN
  37. 37. HANGING OUTTHE ABILITY TO STEPPING BACKTHE ABILITY TO WATCHTHE ABILITY TO LISTENTHE ABILITY TO CREATE A RAPPORTTHE ABILITY TO THINK
  38. 38. SPACES: THE PHYSICAL PLACES OR PLACES ANDWHAT THEY MIGHT MEANACTORS: THE PEOPLE INVOLVEDACTIVITY: A SET OF RELATED ACTS &BEHAVIOURS PEOPLE DOOBJECTS: THE THINGS PRESENTACT: THE ACTS PEOPLE DOEVENT: A SET OF RELATED ACTIVITIES CARRIEDOUTTIME: THE SEQUENCING THAT TAKES PLACEOVER TIMEGOALS: THE THING PEOPLE ARE TRYING TOACCOMPLISHFEELING: THE EMOTIONS FELT & EXPRESSED
  39. 39. THICKDESCRIPTION
  40. 40. Intention Collaborate Sense Make & Ideate Design & Engage Set Breakthrough Refine
  41. 41. More certainty / order Disruptive Innovation Enable, empower and engage wider audience Engage with the breakthrough to ensure funding, action ` Probertunity and support. Understand strategic Intention Refine Prototype, evaluate, iterate. Implement via intention of intervention Set emergent execution. within context. Reframe problems as opportunities for Design coherent Innovation. Collaborate Design programmes with a full Bring together wide Impact Model - centered perspectives and multi- around everyday users disciplinary team to and their everyday lives breakthrough faster, cheaper Sense Make Ideate and more accurately Generate new value together. propositions by Make sense of the Breakthrough recombining existing system and identify the Challenge assumptions solutions. Ensure they fit underlying root causes - and let go of obstacles to with new insights and More the assumptions, new thought. Co-discover serve what is seeking to conventions and myths - and prioritise new insights emerge from thecreativity / that drive it. through intellect and collective. chaos intuition. Allow the Ah Ha! moment.
  42. 42. “We shall not cease fromexplorationAnd the end of all ourexploringWill be to arrive where westartedAnd know the place for thefirst time.”T S ELIOT
  43. 43. “You can never changethings by fighting theexisting reality. To changesomething, build a newmodel that makes theexisting model obsolete.”BUCKMINSTER FULLER
  44. 44. OUR 4 WAY TESTPROJECTTOOLKIT
  45. 45. ACKNOWLEDGEMENTSFRANK BARRETT & DAVID COOPERRIDER (AI)PETER SENGE (SYSTEMS)STANFORD ENCYLOPEDIA OF PHILOSOPHYWIKIPEDIAMICHELLE HOLLIDAY (COMPLEXITY)BELTOWSKA & RAE (SYSTEMS IMAGES)AIDAN WARD & RICHARD VERYARD (SYSTEMS)RICHARD SEEL (COMPLEXITY)
  46. 46. CONNECTNICK@WECREATE.CCWECREATE.CC (THIS WILL BE UP IN FEW DAYS)NICKJANKEL.COM

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