Keynote at Dublin Airport Authority

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Keynote at DAA management conference, March 2012

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Keynote at Dublin Airport Authority

  1. 1. @NICKWECREATESWITCH ONHOW TO COLLABORATIVELY INNOVATE ARADICALLY BETTER... FUTURENICK JANKEL, WECREATEDUBLIN AIRPORT AUTHORITYMARCH 2012
  2. 2. SWITCH ONINNOVATE DISRUPTIVELYCOLLABORATE AMBITIOUSLYDO IT ALL PURPOSEFULLY
  3. 3. WHAT ATTRACTS YOU MOST TO THISSESSION?HOW DOES THIS TOPIC CONNECT WITHYOUR GOALS?WHAT ARE THE TIMES IN YOUR LIFE THATYOU FEEL MOST ENERGIZED AND VITAL?
  4. 4. INNOVATIONINTUITIVE HUMAN CAPACITY TO SOLVEPROBLEMS
  5. 5. 5 MILLENNIA100 WATTS / DAY + 10 TOOLS 1010,000 WATTS / DAY + 10 TOOLS
  6. 6. INNOVATION IS IN OUR DNA AND MAKES US HUMAN
  7. 7. IMPACTFULLEVERAGE OF IDEAS
  8. 8. INCREMENTALEVOLUTIONARY
  9. 9. DISRUPTIVEREVOLUTIONARY
  10. 10. “You can never changethings by fighting theexisting reality. Tochange something,build a new model thatmakes the existingmodel obsolete.”BUCKMINSTER FULLER
  11. 11. DISRUPTIVEINNOVATIONS
  12. 12. DESTABILISESTATUS QUO
  13. 13. CREATETHE FUTURE TO OUR ADVANTAGE
  14. 14. CREATIVEDESTRUCTION
  15. 15. EDGEOF CHAOS(MAXIMUM RATES OF GENERATION /EVOLUTION)
  16. 16. COREBUSINESS DRIVEN BY OLD MARKET
  17. 17. INNOVATOR’SDILEMMA
  18. 18. “The innovators dilemma [is]that good companies oftenbegin their descent into failureby aggressively investing inthe products and services thattheir most profitablecustomers want.”CLAYTON CHRISTENSEN
  19. 19. FAIL
  20. 20. FINISH THESE SENTENCES...
  21. 21. STATUS QUOMAINTAINED BY OUTDATED ASSUMPTIONS
  22. 22. BIASESHELP WITH SURVIVING
  23. 23. PREVENTUS THRIVING
  24. 24. SHARE AN ASSUMPTION THAT NO LONGERSERVES YOU
  25. 25. SURFACEASSUMPTIONS IF WE WANT TOBREAKTHROUGH
  26. 26. SWITCHTHE BUSINESS
  27. 27. CHANGETHE RULES FOREVER
  28. 28. THE SWITCH BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  29. 29. KODAK INVENTED DIGITALCAMERA BUT COULDN’T GET WHERE VALUE RESIDES FORTHE NETWORKED CONSUMER
  30. 30. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  31. 31. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT People are no longer using photographic film or paper. THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  32. 32. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT People are no longer using photographic film or paper. THE PROBLEM BREAKTHROUGH PROPOSITION We enable people to print out and store their photos. We leverage the scarcity and unique quality of tangible artifacts. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  33. 33. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT People are no longer using photographic film or paper. THE PROBLEM BREAKTHROUGH PROPOSITION We enable people to print out and store their photos. We leverage the scarcity and unique quality of tangible artifacts. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) People use photos to commemorate special moments. They are scarce. CONVENTIONS / ASSUMPTIONS
  34. 34. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT People are no longer using photographic film or paper. THE PROBLEM BREAKTHROUGH PROPOSITION We enable people to print out and store their photos. We leverage the scarcity and unique quality of tangible artifacts. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) People use photos to People use photos as a form commemorate special of instant expression, moments. They are scarce. identity and communication. They are CONVENTIONS / abundant. ASSUMPTIONS
  35. 35. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT People are no longer using photographic film or paper. THE PROBLEM BREAKTHROUGH PROPOSITION We enable people to print We enable people to take photos out and store their photos. instantly on their phone - and We leverage the scarcity then share, enhance and remix and unique quality of them together. We leverage tangible artifacts. abundant flows of digital CONVENTIONAL creativity. PROPOSITION BREAKTHROUGH INSIGHT(S) People use photos to People use photos as a form commemorate special of instant expression, moments. They are scarce. identity and communication. They are CONVENTIONS / abundant. ASSUMPTIONS
  36. 36. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT People are no longer using Flickr, Photoshop, photographic film or Shutterfly, iPhone, Zeiss paper. lenses etc. THE PROBLEM BREAKTHROUGH PROPOSITION We enable people to print We enable people to take photos out and store their photos. instantly on their phone - and We leverage the scarcity then share, enhance and remix and unique quality of them together. We leverage tangible artifacts. abundant flows of digital CONVENTIONAL creativity. PROPOSITION BREAKTHROUGH INSIGHT(S) People use photos to People use photos as a form commemorate special of instant expression, moments. They are scarce. identity and communication. They are CONVENTIONS / abundant. ASSUMPTIONS
  37. 37. IN 1983, ONLY THOSE WHO COULD USE ACOMMAND LINE COULD USE A COMPUTER
  38. 38. THE SWITCH: THE PC BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  39. 39. THE SWITCH: THE PC BREAKTHROUGH CONCEPT Everyday people are not buying or using computers as much as they should. THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  40. 40. THE SWITCH: THE PC BREAKTHROUGH CONCEPT Everyday people are not buying or using computers as much as they should. THE PROBLEM BREAKTHROUGH PROPOSITION We design computers as productivity maximers that can help businesses win. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  41. 41. THE SWITCH: THE PC BREAKTHROUGH CONCEPT Everyday people are not buying or using computers as much as they should. THE PROBLEM BREAKTHROUGH PROPOSITION We design computers as productivity maximers that can help businesses win. CONVENTIONAL PROPOSITION BREAKTHROUGH Productivity is the goal of INSIGHT(S) life. Technology helps us be more productive cogs in the machine (growing profits, GDP etc.) CONVENTIONS / ASSUMPTIONS
  42. 42. THE SWITCH: THE PC BREAKTHROUGH CONCEPT Everyday people are not buying or using computers as much as they should. THE PROBLEM BREAKTHROUGH PROPOSITION We design computers as productivity maximers that can help businesses win. CONVENTIONAL PROPOSITION BREAKTHROUGH Productivity is the goal of INSIGHT(S) life. Technology helps us be Creativity is the goal of more productive cogs in the life. We are all here to machine (growing profits, express not produce and GDP etc.) possess. CONVENTIONS / ASSUMPTIONS
  43. 43. THE SWITCH: THE PC BREAKTHROUGH CONCEPT Everyday people are not buying or using computers as much as they should. THE PROBLEM BREAKTHROUGH PROPOSITION We design computers as productivity We design computers to be maximers that can a force for amazing human help businesses win. creativity - delightful, usable, empowering. CONVENTIONAL PROPOSITION BREAKTHROUGH Productivity is the goal of INSIGHT(S) life. Technology helps us be Creativity is the goal of more productive cogs in the life. We are all here to machine (growing profits, express not produce and GDP etc.) possess. CONVENTIONS / ASSUMPTIONS
  44. 44. THE SWITCH: THE PC BREAKTHROUGH CONCEPT Everyday people are not Think different with a buying or using computers Mac... (and its as much as they should. ecosystem) THE PROBLEM BREAKTHROUGH PROPOSITION We design computers as productivity We design computers to be maximers that can a force for amazing human help businesses win. creativity - delightful, usable, empowering. CONVENTIONAL PROPOSITION BREAKTHROUGH Productivity is the goal of INSIGHT(S) life. Technology helps us be Creativity is the goal of more productive cogs in the life. We are all here to machine (growing profits, express not produce and GDP etc.) possess. CONVENTIONS / ASSUMPTIONS
  45. 45. GM ‘INVENTED’ 20TH C MANAGEMENT TECHNIQUES YET WENT BUST IN THE 21ST C
  46. 46. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  47. 47. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT Our customers don’t want our cars and our employees won’t make them effectively. THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  48. 48. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT Our customers don’t want our cars and our employees won’t make them effectively. THE PROBLEM BREAKTHROUGH We design big American cars to PROPOSITION target specific demographics and become obsolete quickly. We expect our employees to manufacture our designs with maximum efficiency. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  49. 49. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT Our customers don’t want our cars and our employees won’t make them effectively. THE PROBLEM BREAKTHROUGH We design big American cars to PROPOSITION target specific demographics and become obsolete quickly. We expect our employees to manufacture our designs with maximum efficiency. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Consumers and employees will suck up whatever we think they should have. CONVENTIONS / ASSUMPTIONS
  50. 50. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT Our customers don’t want our cars and our employees won’t make them effectively. THE PROBLEM BREAKTHROUGH We design big American cars to PROPOSITION target specific demographics and become obsolete quickly. We expect our employees to manufacture our designs with maximum efficiency. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Consumers and employees Consumers wants cars that will suck up whatever we match their values. think they should have. Employees want to work in companies that have values. CONVENTIONS / ASSUMPTIONS
  51. 51. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT Our customers don’t want our cars and our employees won’t make them effectively. THE PROBLEM BREAKTHROUGH We design big American cars to PROPOSITION target specific demographics and become obsolete quickly. We help consumers and We expect our employees to creators develop automobile manufacture our designs with services in the spirit of maximum efficiency. collaboration - sharing risks and rewards. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Consumers and employees Consumers wants cars that will suck up whatever we match their values. think they should have. Employees want to work in companies that have values. CONVENTIONS / ASSUMPTIONS
  52. 52. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT Our customers don’t want our cars and our employees Local Motors, Zipcars, won’t make them RelayRides effectively. THE PROBLEM BREAKTHROUGH We design big American cars to PROPOSITION target specific demographics and become obsolete quickly. We help consumers and We expect our employees to creators develop automobile manufacture our designs with services in the spirit of maximum efficiency. collaboration - sharing risks and rewards. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Consumers and employees Consumers wants cars that will suck up whatever we match their values. think they should have. Employees want to work in companies that have values. CONVENTIONS / ASSUMPTIONS
  53. 53. 1 CHILD DIESEVERY 5 SECONDS FROM HUNGER-RELATED CAUSES
  54. 54. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  55. 55. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT Children in rural areas are not getting enough nutrients. Industry can’t access BOP markets. THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  56. 56. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT Children in rural areas are not getting enough nutrients. Industry can’t access BOP markets. THE PROBLEM BREAKTHROUGH PROPOSITION Commercial solutions are not feasible (high cost, resource intensive, low profit). Food aid will have to do. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  57. 57. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT Children in rural areas are not getting enough nutrients. Industry can’t access BOP markets. THE PROBLEM BREAKTHROUGH PROPOSITION Commercial solutions are not feasible (high cost, resource intensive, low profit). Food aid will have to do. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Poor people are unable to take part in a global, sustainable economy. Vertically-integrated industries create profit. CONVENTIONS / ASSUMPTIONS
  58. 58. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT Children in rural areas are not getting enough nutrients. Industry can’t access BOP markets. THE PROBLEM BREAKTHROUGH PROPOSITION Commercial solutions are not feasible (high cost, resource intensive, low profit). Food aid will have to do. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Poor people are unable to take part in a global, sustainable Poor people can be economy. Vertically-integrated empowered to contribute to industries create profit. a successful win win win with industry. CONVENTIONS / ASSUMPTIONS
  59. 59. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT Children in rural areas are not getting enough nutrients. Industry can’t access BOP markets. THE PROBLEM BREAKTHROUGH PROPOSITION Commercial solutions are not Micro-breweries in rural areas feasible (high cost, resource leveraging local talent (goats, intensive, low profit). Food aid workers, salesforce) removing will have to do. need for refrigeration). Creates jobs and opens up new markets CONVENTIONAL for industry. PROPOSITION BREAKTHROUGH INSIGHT(S) Poor people are unable to take part in a global, sustainable Poor people can be economy. Vertically-integrated empowered to contribute to industries create profit. a successful win win win with industry. CONVENTIONS / ASSUMPTIONS
  60. 60. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT Children in rural areas are not getting enough ShoktiDoi the power nutrients. Industry can’t yoghurt. access BOP markets. THE PROBLEM BREAKTHROUGH PROPOSITION Commercial solutions are not Micro-breweries in rural areas feasible (high cost, resource leveraging local talent (goats, intensive, low profit). Food aid workers, salesforce) removing will have to do. need for refrigeration). Creates jobs and opens up new markets CONVENTIONAL for industry. PROPOSITION BREAKTHROUGH INSIGHT(S) Poor people are unable to take part in a global, sustainable Poor people can be economy. Vertically-integrated empowered to contribute to industries create profit. a successful win win win with industry. CONVENTIONS / ASSUMPTIONS
  61. 61. SHE PUTS FOOD ON HER CHILDREN’S PLATE WHILSTPUTTING FOOD ON MANY OTHERS’
  62. 62. “Problems cannot besolved by the samelevel of thinking thatcreated them.”ALBERT EINSTEIN
  63. 63. PERMISSIONCHALLENGE CONVENTIONAL THINKING
  64. 64. EXPLORE USING THE TOOL ON A CURRENTBUSINESS PROBLEM
  65. 65. THE SWITCH BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH IDEA CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHTS CONVENTIONS / ASSUMPTIONS
  66. 66. THE SWITCH BREAKTHROUGH CONCEPT WHAT IS THE BUSINESS AND / OR SOCIAL PROBLEM? THE PROBLEM BREAKTHROUGH IDEA CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHTS CONVENTIONS / ASSUMPTIONS
  67. 67. THE SWITCH BREAKTHROUGH CONCEPT WHAT IS THE BUSINESS AND / OR SOCIAL PROBLEM? THE PROBLEM WHAT KIND OF VALUE PROPOSITIONS BREAKTHROUGH LEAD TO THIS PROBLEM? IDEA CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHTS CONVENTIONS / ASSUMPTIONS
  68. 68. THE SWITCH BREAKTHROUGH CONCEPT WHAT IS THE BUSINESS AND / OR SOCIAL PROBLEM? THE PROBLEM WHAT KIND OF VALUE PROPOSITIONS BREAKTHROUGH LEAD TO THIS PROBLEM? IDEA CONVENTIONAL PROPOSITION WHAT DO WE HAVE TO BELIEVE TO BREAKTHROUGH UNDERPIN AND VALIDATE THIS THINKING / INSIGHTS PROPOSITION? CONVENTIONS / ASSUMPTIONS
  69. 69. THE SWITCH BREAKTHROUGH CONCEPT WHAT IS THE BUSINESS AND / OR SOCIAL PROBLEM? THE PROBLEM WHAT KIND OF VALUE PROPOSITIONS BREAKTHROUGH LEAD TO THIS PROBLEM? IDEA CONVENTIONAL PROPOSITION WHAT DO WE HAVE TO BELIEVE TO BREAKTHROUGH UNDERPIN AND VALIDATE THIS THINKING / INSIGHTS PROPOSITION? CONVENTIONS / WHAT IS A NEW WAY OF THINKING ASSUMPTIONS ABOUT THE WORLD?
  70. 70. THE SWITCH BREAKTHROUGH CONCEPT WHAT IS THE BUSINESS AND / OR SOCIAL PROBLEM? THE PROBLEM WHAT KIND OF VALUE PROPOSITIONS BREAKTHROUGH LEAD TO THIS PROBLEM? IDEA CONVENTIONAL WHAT KIND OF VALUE PROPOSITIONS WOULD PROPOSITION EMERGE FROM THESE INSIGHTS? WHAT DO WE HAVE TO BELIEVE TO BREAKTHROUGH UNDERPIN AND VALIDATE THIS THINKING / INSIGHTS PROPOSITION? CONVENTIONS / WHAT IS A NEW WAY OF THINKING ASSUMPTIONS ABOUT THE WORLD?
  71. 71. THE SWITCH BREAKTHROUGH CONCEPT WHAT IS THE BUSINESS AND / OR SOCIAL PROBLEM? WHAT IS THE BASIC IDEA / STRAPLINE / THE PROBLEM BRAND? WHAT KIND OF VALUE PROPOSITIONS BREAKTHROUGH LEAD TO THIS PROBLEM? IDEA CONVENTIONAL WHAT KIND OF VALUE PROPOSITIONS WOULD PROPOSITION EMERGE FROM THESE INSIGHTS? WHAT DO WE HAVE TO BELIEVE TO BREAKTHROUGH UNDERPIN AND VALIDATE THIS THINKING / INSIGHTS PROPOSITION? CONVENTIONS / WHAT IS A NEW WAY OF THINKING ASSUMPTIONS ABOUT THE WORLD?
  72. 72. WHAT DID YOU NOTICE ABOUT EACHBREAKTHROUGH INSIGHT?
  73. 73. DISRUPTIONACCESSIBLEUSABLEENJOYABLE
  74. 74. LIBERATINGOPEN VIEW OF HUMAN NATURE / THEWORLD
  75. 75. THE SWITCH BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH IDEA CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHTS CONVENTIONS / ASSUMPTIONS
  76. 76. THE SWITCH BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH IDEA CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHTS WHAT IS A MORE EMPOWERING, CONVENTIONS / LIBERATING OR ABUNDANT VIEW OF ASSUMPTIONS LIFE?
  77. 77. THE SWITCH BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH IDEA HOW COULD YOU DESIGN A PROPOSITION FOR CONVENTIONAL MAXIMUM ACCESSIBILITY, USABILITY AND PROPOSITION ENJOYABILITY? BREAKTHROUGH INSIGHTS WHAT IS A MORE EMPOWERING, CONVENTIONS / LIBERATING OR ABUNDANT VIEW OF ASSUMPTIONS LIFE?
  78. 78. STANDFOR SOMETHING
  79. 79. PURPOSEOF ORGANIZATION
  80. 80. SEA CHANGEPROFIT TO PURPOSECONTROL TO EMPOWERMENTWEALTH TO WELLBEINGHIERARCHY TO NETWORKSSURVIVING TO THRIVING
  81. 81. REVOLUTION 2.0
  82. 82. WITH LONGER-TERM & FURTHER-REACHING IMPACTS THAN THEPOLITICAL REVOLUTIONSTHAT HAVE SHAKEN THE WORLD
  83. 83. DRIVENBY THE WEB
  84. 84. “Predicting the future of theInternet is easy: anything ithasn’t yet dramaticallytransformed, it will. People,companies, investors and evencountries can’t stop thistransformation. The onlychoice you have is whetheryou join the side of innovationand progress or you don’t.”CHRIS DIXON
  85. 85. LIBERATINGINTRINSIC HUMAN NATURE TO CREATE,SHARE, CONNECT
  86. 86. HIERARCHIES AREBEING DISSOLVED IN A GLOBALISED PARTICIPATORYNETWORKED SOCIETY
  87. 87. ERAOF MASSIVE CHANGE AT THE HEART OFHOW THE OS OF THE WORLD
  88. 88. HIERARCHIES / NETWORKS BUREAUCRACIESTRIBES / CLASS MARKETS
  89. 89. POWERLIES INCREASINGLY AT THE EDGES
  90. 90. OPEN UPTO VALUE AND VALUES OUTSIDE
  91. 91. OPENINNOVATION
  92. 92. IMPACTFULLEVERAGE OF IDEAS TOGETHER
  93. 93. THE AMBITIOUS KNOW THEY NEED TOCOLLABORATE
  94. 94. SHARERISKS & REWARDS
  95. 95. BUSINESSAS UNUSUAL
  96. 96. COLLABORATION TAKES A SIGNIFICANTINVESTMENT OF ENERGYAND A DIFFERENT WAY OF WORKING
  97. 97. CONTROLTO CO-CREATE
  98. 98. KNOW HOWTO KNOW WHO, WHAT, WHEN & WHY
  99. 99. GIVETO GET
  100. 100. TALKTHEN RELATIONSHIPS, THEN TRANSACTIONS
  101. 101. “Innovation is a by-product of productiveand engaged networks.”VERNA ALLEE
  102. 102. IQTO CIQ
  103. 103. BACTERIA BETTER ABLE TO COLLABORATETHAN MOST OF US!
  104. 104. SWITCH ONINNOVATE DISRUPTIVELYCOLLABORATE AMBITIOUSLYDO IT ALL PURPOSEFULLY
  105. 105. RISKYBUSINESS?
  106. 106. HOLDING ONTOTHE OLD IDEAS IS FAR MORE DANGEROUS THAN RISKING NEW ONES
  107. 107. $85 BILLIONTO $0
  108. 108. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  109. 109. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT People take out too few movies, too infrequently from the rental store (which are expensive to run). THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  110. 110. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT People take out too few movies, too infrequently from the rental store (which are expensive to run). THE PROBLEM BREAKTHROUGH Video rental is a high-cost PROPOSITION event. Come to our stores and choose what you want for that special night in (and if you forget to bring it back, you will be punished to our benefit). CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  111. 111. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT People take out too few movies, too infrequently from the rental store (which are expensive to run). THE PROBLEM BREAKTHROUGH Video rental is a high-cost PROPOSITION event. Come to our stores and choose what you want for that special night in (and if you forget to bring it back, you will be punished to our benefit). CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Videos are scarce and special and we decide which ones they should see. Consumers must suck up the deal if they want to access them. CONVENTIONS / ASSUMPTIONS
  112. 112. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT People take out too few movies, too infrequently from the rental store (which are expensive to run). THE PROBLEM BREAKTHROUGH Video rental is a high-cost PROPOSITION event. Come to our stores and choose what you want for that special night in (and if you forget to bring it back, you will be punished to our benefit). CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Videos are scarce and special and we decide which ones Movies are abundant so we they should see. Consumers should be able to choose must suck up the deal if they what to watch instantly, want to access them. learn from each other’s CONVENTIONS / tastes and not be punished ASSUMPTIONS for our mistakes.
  113. 113. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT People take out too few movies, too infrequently from the rental store (which are expensive to run). THE PROBLEM BREAKTHROUGH Video rental is a high-cost PROPOSITION event. Come to our stores and choose what you want A flexible, simple, enjoyable for that special night in (and peer-powered online if you forget to bring it back, community where we can all you will be punished to our see, rate and explore movies benefit). together. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Videos are scarce and special and we decide which ones Movies are abundant so we they should see. Consumers should be able to choose must suck up the deal if they what to watch instantly, want to access them. learn from each other’s CONVENTIONS / tastes and not be punished ASSUMPTIONS for our mistakes.
  114. 114. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT People take out too few movies, too infrequently from the rental store LoveFilm, Netflix, Amazon (which are expensive to run). THE PROBLEM BREAKTHROUGH Video rental is a high-cost PROPOSITION event. Come to our stores and choose what you want A flexible, simple, enjoyable for that special night in (and peer-powered online if you forget to bring it back, community where we can all you will be punished to our see, rate and explore movies benefit). together. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Videos are scarce and special and we decide which ones Movies are abundant so we they should see. Consumers should be able to choose must suck up the deal if they what to watch instantly, want to access them. learn from each other’s CONVENTIONS / tastes and not be punished ASSUMPTIONS for our mistakes.
  115. 115. PEER POWERED (RATINGS) PEER EMPOWERED(NO LATE FEES)
  116. 116. “All power is a trust; weare accountable for itsexercise; that from thepeople, and for thepeople all springs, andall must exist.”DISRAELI
  117. 117. IN THIS SESSIONINNOVATE: LET GO OF THE OLD TO BREAKTHROUGHCOLLABORATE: TO ACHIEVE AMBITIONSPURPOSEFULLY: EMPOWER & ENABLE THENETWORKED WORLD
  118. 118. “In the long history ofhumankind (and animalkind, too) those wholearned to collaborateand improvise mosteffectively haveprevailed.”CHARLES DARWIN
  119. 119. The pioneering Find out morecreative leadership about this and our innovation and & collaboration leadership coaching training at programme www.wecreate.cc
  120. 120. CONNECTNICK@WECREATE.CCWECREATE.CC100OPEN.COMNICKJANKEL.COM

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