Bridging Government NBN
Policy to End-User Experience
Dr Nguyen Duc
Principal – EagleComms Advisory
Melbourne, Australia
A...
Presentation Outline
 Australian Labor Government NBN Policy (pre-Sept. 2013).
 Taxpayer-Funded Broadband Subsidies.
 G...
Australian Labor
Government NBN Policy
(pre-Sept. 2013)
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory 3
National Broadband Network (NBN)
 Govt (Taxpayer) NBN Equity: A$27.5 billion.
 NBN Capex: A$35.9 billion.
26 June 2012 ©...
NBN and the Retail Service Providers
Retail Customers
End-User Premises
NBN Co Fibre
Access & Aggregation
Network
Metro & ...
Taxpayer-Funded
Broadband Subsidies
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory 6
Taxpayer-Funded Broadband Subsidies
and Country Geo-Demographics
NOTE: Expanded from Communications Chambers (UK), March 2...
Why does the Australian Labor Govt want
to fully fund NBN with taxpayers’ money?
1. Government’s Digital Economy Policy (M...
Global Broadband Rankings
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory 9
Global FTTH/FTTB Rankings (Dec 2011)
26 June 2012
YTMTL
Australia,
New Zealand,
United
Kingdom,
Germany,
Spain, etc.
FTTH
...
Taxpayer-Funded Broadband Subsidies
and Country Geo-Demographics
NOTE: Expanded from Communications Chambers (UK), March 2...
End-User NBN Questions
and Expectations
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory
Source: Nguyen Duc, June 2...
End-User NBN Questions and Expectations
 What will happen to my current telecommunications services and facilities,
when ...
Moving from Telstra PSTN Copper World
to NBN Co Internet Protocol Fibre World
Time 202123 June 2011
Telstra
PSTN/FNN
Coppe...
NBN Home Wiring
26 June 2012
Source: News.com.au
(20 Aug 2010)
© 2012 Dr Nguyen Duc – EagleComms Advisory 15
NBN Stakeholder Groups
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory 16
NBN Stakeholder Groups
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory
Regulators
Policymakers
NBN Co
Industry
Gro...
NBN – Moving Forward
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory
Regulators
Policymakers
NBN Co
Industry
Group...
NBN – Moving Forward
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory
Regulators
Policymakers
NBN Co
Industry
Group...
What’s Next Then?
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory 20
What’s Next Then?
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory
Super-Fast and
Ultra-Fast
Broadband
Connectivity...
Innovation. Innovation. Innovation.
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory
Horse drawn carriages
in Main ...
Next Gen Applications & Services?
 “Next Gen Applications and Services” are novel
applications and services that work bes...
Melbourne University IBES
 IBES: Institute for a Broadband-Enabled Society.
 Founded in 2009, IBES aligns research and i...
Partnership
 A non-profit public-private partnership announced at the White House
on June 13, 2012.
 “US Ignite Partners...
Chattanooga Gig City, Tennessee
 Chattanooga’s EPB Fiber in the State of Tennessee became the first
community-based broad...
In Summary:
Always Think of End-Users.
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory
Source: Nguyen Duc, June 20...
Always Think of End-Users.
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory
Regulators
Policymakers
NBN Co
Industry...
Acknowledgements
26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory
The author would like to thank the people and
org...
Bridging Government NBN
Policy to End-User Experience
Dr Nguyen Duc
Principal – EagleComms Advisory
Melbourne, Australia
A...
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Dr Nguyen Duc_Bridging Govt NBN Policy to End-Users_Melbourne_26-June-2012

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Presentation given to members of the Australian Computer Society (ACS) and Telecom Society of Australia (TSA), 26 June 2012, Melbourne, Australia.

A shorter version was previously presented at CommsDay Summit 2012, 18 April 2012, Sydney, Australia.

Topics covered:
- Australian Labor Government National Broadband Network (NBN) Policy
- Taxpayer-funded BB Subsidies
- Global FTTH-FTTB Rankings
- End-User NBN Questions & Expectations
- Bridging NBN Policy to End-Users
- Community Engagement
- What's Next Then.

Published in: Technology, Business
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Dr Nguyen Duc_Bridging Govt NBN Policy to End-Users_Melbourne_26-June-2012

  1. 1. Bridging Government NBN Policy to End-User Experience Dr Nguyen Duc Principal – EagleComms Advisory Melbourne, Australia ACS-TSA Lunchtime Presentation, Melbourne, 26 June 2012
  2. 2. Presentation Outline  Australian Labor Government NBN Policy (pre-Sept. 2013).  Taxpayer-Funded Broadband Subsidies.  Global Broadband Rankings.  End-User NBN Questions and Expectations.  NBN Stakeholder Groups.  Bridging NBN Policy to End-User Experience.  Community Engagement, Education, Communication.  What’s next then? 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Source: Nguyen Duc, June 2012 2
  3. 3. Australian Labor Government NBN Policy (pre-Sept. 2013) 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory 3
  4. 4. National Broadband Network (NBN)  Govt (Taxpayer) NBN Equity: A$27.5 billion.  NBN Capex: A$35.9 billion. 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Government-controlled, Australian taxpayer-funded, wholesale-only, open-access, superfast broadband network with fixed-line access monopoly* using:  Fibre-to-the-Premises (FTTP): 93% (100 Mbps peak, scalable)  Fixed Wireless: 4% (at least 12 Mbps peak)  Satellites: 3% (at least 12 Mbps peak) * Between NBN Co’s 121 Points of Interconnect (POIs) and retail customer/end-user premises. Source: Nguyen Duc, June 2012 4
  5. 5. NBN and the Retail Service Providers Retail Customers End-User Premises NBN Co Fibre Access & Aggregation Network Metro & Regional Rural & Remote Points of Interconnect POIs Wholesale-only Carrier with Fixed-Line Access Monopoly* (Access Provider) *Between NBN Co’s 121 POIs and end-user premises.© 2012 Dr Nguyen Duc – EagleComms Advisory Retail Service Providers (RSPs) (Access Seekers) etc.
  6. 6. Taxpayer-Funded Broadband Subsidies 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory 6
  7. 7. Taxpayer-Funded Broadband Subsidies and Country Geo-Demographics NOTE: Expanded from Communications Chambers (UK), March 2011, with additional data on Singapore and Canada and June 2011 geo-demographics for countries listed. COUNTRY BROADBAND SUBSIDY PER CAPITA TOTAL AREA (thousand square kms) POPULATION (million) POPULATION DENSITY (persons/ square km) LEVEL OF URBANISATION Australia A$1,309 7,741 22.3 2.9 89% New Zealand A$260 268 4.3 16.0 86% Singapore A$155 0.712 5.2 7,303 100% France A$67 644 65.3 101.4 85% USA A$51 9,827 313.2 31.9 82% UK A$22 244 62.7 257.0 80% Canada A$6 9,945 34.0 3.4 81% 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Source: Nguyen Duc, June 2012 7
  8. 8. Why does the Australian Labor Govt want to fully fund NBN with taxpayers’ money? 1. Government’s Digital Economy Policy (May 2011):  Australia to be among the top 5 OECD countries by 2020 in percentage of households connected to broadband. 2. Re-structuring the Australian Telecommunications Industry:  Creating a new fixed-line access monopoly (namely, NBN Co), with 93% fibre access and 7% with fixed wireless and satellite access; and  Paying Telstra and Optus to get out of their fixed-line telecommunications access networks. 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Source: Nguyen Duc, June 2012 8
  9. 9. Global Broadband Rankings 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory 9
  10. 10. Global FTTH/FTTB Rankings (Dec 2011) 26 June 2012 YTMTL Australia, New Zealand, United Kingdom, Germany, Spain, etc. FTTH Fibre-to-the-Home FTTB Fibre-to-the-Building © 2012 Dr Nguyen Duc – EagleComms Advisory Singapore (14th) South Korea (1st) Turkey (27th) USA (13th) France (26th) UAE (2nd) Malaysia (22nd) China (21st) Japan (4th) Italy (28th) Canada (29th) Romania (30th) 10
  11. 11. Taxpayer-Funded Broadband Subsidies and Country Geo-Demographics NOTE: Expanded from Communications Chambers (UK), March 2011, with additional data on Singapore and Canada and June 2011 geo-demographics for countries listed. COUNTRY BROADBAND SUBSIDY PER CAPITA TOTAL AREA (thousand square kms) POPULATION (million) POPULATION DENSITY (persons/ square km) LEVEL OF URBANISATION Australia A$1,309 7,741 22.3 2.9 89% New Zealand A$260 268 4.3 16.0 86% Singapore A$155 0.712 5.2 7,303 100% France A$67 644 65.3 101.4 85% USA A$51 9,827 313.2 31.9 82% UK A$22 244 62.7 257.0 80% Canada A$6 9,945 34.0 3.4 81% 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Source: Nguyen Duc, June 2012 11
  12. 12. End-User NBN Questions and Expectations 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Source: Nguyen Duc, June 2012 12
  13. 13. End-User NBN Questions and Expectations  What will happen to my current telecommunications services and facilities, when I get an NBN fibre access connection:  At home?  At my shop?  At my farm?  What do I need to do at home/my shop/my farm?  Can I connect my fixed-line telephone(s) and fax machine to the NBN equipment via the existing copper wiring at home/my shop/my farm)?  Can I connect my office small business system (aka key system) to the NBN directly?  Can I connect my EFTPOS terminal to the NBN directly?  Can I connect my Pay-TV, security monitoring, alarm and telemetry systems to the NBN directly?  Do I have to rewire my home/my shop/my farm?  Can I have NBN fibre access, instead of fixed wireless access?  Can I have two NBN fibres to my home/my shop/my farm?  How much more will I pay under the NBN for my current telecoms services and facilities?  What about Broadband Universal Service Obligation (e.g. BB-USO at 12/1 Mbps)? 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Source: Nguyen Duc, June 2012 13
  14. 14. Moving from Telstra PSTN Copper World to NBN Co Internet Protocol Fibre World Time 202123 June 2011 Telstra PSTN/FNN Copper World NBN Co Internet Protocol Fibre World Fibre IP Capabilities & Coverage FNN: Full National Number Copper PSTN Capabilities & Coverage 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Source: Nguyen Duc, June 2012 14
  15. 15. NBN Home Wiring 26 June 2012 Source: News.com.au (20 Aug 2010) © 2012 Dr Nguyen Duc – EagleComms Advisory 15
  16. 16. NBN Stakeholder Groups 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory 16
  17. 17. NBN Stakeholder Groups 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Regulators Policymakers NBN Co Industry Groups Community Groups Residential Small & Medium Businesses Corporate & Government Metropolitan Regional Rural Remote END-USERS COMMUNITY Source: Nguyen Duc, June 2012 17
  18. 18. NBN – Moving Forward 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Regulators Policymakers NBN Co Industry Groups Community Groups Need to work collaboratively to enhance NBN understanding, benefits and solutions for end-users and the community in general. Residential Small & Medium Businesses Corporate & Government Metropolitan Regional Rural Remote END-USERS COMMUNITY Source: Nguyen Duc, June 2012 18
  19. 19. NBN – Moving Forward 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Regulators Policymakers NBN Co Industry Groups Community Groups Residential Small & Medium Businesses Corporate & Government Metropolitan Regional Rural Remote END-USERS COMMUNITY It’s all about End-Users and Community Engagement, Education and Communication ! Source: Nguyen Duc, June 2012 19
  20. 20. What’s Next Then? 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory 20
  21. 21. What’s Next Then? 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Super-Fast and Ultra-Fast Broadband Connectivity and Capacity Next-Generation Applications and Services Source: Nguyen Duc, June 2012 21
  22. 22. Innovation. Innovation. Innovation. 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Horse drawn carriages in Main Street, Port Fairy, Victoria French TGV speed record, 3 April 2007 French TGV record-breaker on River Seine, Paris TGV: Train a Grande Vitesse Source: Nguyen Duc, June 2012 22
  23. 23. Next Gen Applications & Services?  “Next Gen Applications and Services” are novel applications and services that work best, from an end-user’s experience perspective, on super-fast and ultra-fast broadband connectivity and capacity (e.g. bi-directional at 100 Mbps and above).  Examples:  High-Definition Real-Time Medical Images.  Immersive Communications.  High-Speed Cloud Computing.  Examples of Next Gen Apps & Services Programs:  Melbourne University IBES.  US Ignite Partnership and Chattanooga Gig City. 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Source: Nguyen Duc, June 2012 23
  24. 24. Melbourne University IBES  IBES: Institute for a Broadband-Enabled Society.  Founded in 2009, IBES aligns research and industry interests to drive innovation in broadband applications and services to deliver seamless experiences for the benefit of the Australian society.  Research Themes:  Education & Learning.  Health & Ageing.  Services, Business & Government.  Social Infrastructure & Communities. http://www.broadband.unimelb.edu.au/about/ipp/default.html 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory IBES - Health & Ageing Source: Melb Uni IBES, June 2012 24
  25. 25. Partnership  A non-profit public-private partnership announced at the White House on June 13, 2012.  “US Ignite Partnership is an initiative to promote US leadership in developing applications and services for ultra-fast broadband and software-defined networks. It will foster the creation of novel applications and digital experiences that will transform healthcare, education and job skills training, public safety, energy, and advanced manufacturing. By serving as a coordinator and incubator of this ecosystem, US Ignite will accelerate the adoption of next- generation networks.”  The US Ignite initiative will leverage the resources of government, research institutions, foundations, and industry to foster an innovation ecosystem for development of gigabit applications and services. http://us-ignite.org/what-is-us-ignite/ NOTE: NICTA (National ICT Australia Ltd) is a partner of the US Ignite initiative. 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Source: US Ignite, June 2012 25
  26. 26. Chattanooga Gig City, Tennessee  Chattanooga’s EPB Fiber in the State of Tennessee became the first community-based broadband network in the USA in 2011 to offer 1Gigabit per second Fibre-to-the-Premises (FTTP) broadband services, thus the name of Gig City. A community-based partner of the US Ignite Initiative.  As one of the most successful publicly-owned community broadband networks, it is designed, built and operated by the fibre unit of Chattanooga-based public power utility, Electric Power Board (EPB).  37,000 FTTP customers (February 2012).  Eight teams of entrepreneurs and eleven students are participating in a summer program, called the GigTank, for building and testing bandwidth-intensive applications with a prize of up to US$300,000.  Chattanooga population (2010): City: 170,000; Metro: 520,000. [approx.]  Attracted companies like Volkswagen, Alstom and Amazon, resulting in 7,000 new jobs and billions dollars in capital investment in Chattanooga. http://www.timesfreepress.com/news/2012/jun/22/times-free-press-us-ignite-seeking-new-apps/ 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Source: EPB Fiber, June 2012 26
  27. 27. In Summary: Always Think of End-Users. 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Source: Nguyen Duc, June 2012 27
  28. 28. Always Think of End-Users. 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory Regulators Policymakers NBN Co Industry Groups Community Groups Residential Small & Medium Businesses Corporate & Government Metropolitan Regional Rural Remote END-USERS COMMUNITY It’s all about End-Users and Community Engagement, Education and Communication ! Source: Nguyen Duc, June 2012 28
  29. 29. Acknowledgements 26 June 2012 © 2012 Dr Nguyen Duc – EagleComms Advisory The author would like to thank the people and organisations who kindly share their images on the net that are used in this presentation. A shorter version of this presentation was shared at CommsDay Summit 2012, Sydney, April 18. PS: In September 2013, the Liberal-National Coalition took over the Australian Federal Government from Labor, and changed the NBN Policy to include Fibre-to-the-Node (FTTN) technology. 29
  30. 30. Bridging Government NBN Policy to End-User Experience Dr Nguyen Duc Principal – EagleComms Advisory Melbourne, Australia ACS-TSA Lunchtime Presentation, Melbourne, 26 June 2012 au.linkedin.com/in/drnguyenduc/ © 2012 EagleComms Advisory

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