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Automated Active Directory Account Deactivation in a Large Healthcare Infrastructure


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Automated Active Directory Account Deactivation in a Large Healthcare Infrastructure

  1. 1. NetWrix Customer Case Study Automated Active Directory Account Deactivation in a Large Healthcare Infrastructure “NetWrix Inactive Users Tracker has allowed us to easily automate the account cleanup process and free up valuableCustomer:Boston Medical Center engineering hours. We have also been able to save money onWeb Site: our anti-spam and e-mail archiving products that are licensed on a per mailbox basis.”Number of Users: 12,000 usersIndustry: Healthcare Joseph Ciccolo, IT Manager, Boston Medical CenterSolution: Boston Medical Center, a non-profit hospital affiliated with BostonIdentity Management University’s School of Medicine and 15 other community healthProduct: centers, is the largest safety net hospital in New England. TheInactive Users Tracker steady influx and departure of students and doctors migrating in and out of the hospital made it difficult to manage staleVendor: Active Directory user accounts, and a more efficient system wasNetWrix Corporation necessary to promote a well-maintained IT infrastructure. PreviousPhone: 888-638-9749 inactive account-tracking methods resulted in wasted manpowerWeb Site: and money, and the hospital’s IT department knew that a changeCustomer Profile: was necessary.Boston Medical Center is a private,not-for-profit, 639-licensed bed, Challenge: Inactive Active Directory Accounts Wasting Valuableacademic medical center and the Manpower and Moneyprimary teaching affiliate for BostonUniversity School of Medicine.Consistent with its mission to provide Boston Medical Center’s Human Resources department defines anthe best in health care to all, it is account as stale when it has not been logged onto in 210 days. Thethe largest safety net hospital in IT department was burdened with the task of identifying all suchNew England and reaches into the stale accounts, but struggled with the challenges presented by thecommunity as a founding partner of responsibility. Previous methodology regularly overlooked inactiveBoston HealthNet, a network of 15 users, and the IT department knew that a more reliable solution wascommunity health centers through necessary—one that would recognize and pull inactive users whileBoston serving more than a quarter reporting to several groups at the application and information securitymillion people annually. level. As it was, Boston Medical Center was wasting valuable time and Copyright © NetWrix Corporation. All rights reserved.
  2. 2. NetWrix Customer CaseCase NetWrix Customer Study Studymoney trying to manage the process manually, similar to user accounts.and that is when the IT department began looking “We decided to go with NetWrix because it wasfor an automated solution. “We thought we were able to meet the requirements of our Humandoing a great job keeping up with stale accounts,” Resources department right out of the box,” saidsaid Ciccolo. “After evaluating NetWrix Inactive Ciccolo. “Our deployment went very smooth, andUsers Tracker, we were shocked to find a so far, technical support has been great.”significant amount of stale accounts that our oldscripting process missed.” Proven Result: Automated Inactive UserSolution: NetWrix Inactive Users Tracker Tracking that Saves Valuable ResourcesThat is when Boston Medical Center decided Since implementing Inactive Users Tracker, theto go with NetWrix Inactive Users Tracker, an IT department was able to comply with Bostonautomated solution that monitors the lastLogon Medical Center’s Human Resources departmentattributes of all users to identify stale accounts. in a fashion that optimized both time and money. Tracking all inactive users in opposition to the“We as an internal group have been working 210-day standard was as easy and resource-through this process for over a year looking at friendly as ever.various commercial products, such as Hyena, andeven tried our hand at some internal scripting,” “NetWrix Inactive Users Tracker has allowed ussaid Ciccolo. “Only NetWrix was able to produce to easily automate the account cleanup processan automated process that did not require and free up valuable engineering hours,” saidextensive hand-holding. Once we had the tool in Ciccolo. “We’ve also been able to save money onhouse, we were able to deploy it in production in our anti-spam and e-mail archiving products thatless than one week without any issues, and we are licensed on a per mailbox basis.”received only pleasant surprises.” About NetWrix CorporationNetWrix Inactive Users Tracker monitors the Established in 2006, NetWrix CorporationlastLogon attributes of all user accounts to provides innovative and cost-effectiveautomatically identify any accounts in opposition solutions that simplify and automateto the pre-configured inactive user threshold. the management of Windows networks.After sending automated e-mail reports notifying With in-depth knowledge and experienceadministrators of inactive accounts, the tool managing Windows environments of alloptionally deactivates inactive accounts by sizes, the company delivers solutions todisabling , moving them to other OU’s, or simply meet complicated business requirementsdeleting them. There is also an option to notify while fulfilling the best expectations of ITthe supervisor of an employee whose account is professionals.being deactivated. The additional capability allowsadminsitratos to process stale computer accounts Copyright © NetWrix Corporation. All rights reserved.