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Roadshow 2014 bb slideshare

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Roadshow 2014 bb slideshare

  1. 1. Staying Ahead of the Higher Education Curve Allan Christie General Manager, ANZ
  2. 2. Outline of Presentation 2 Introduction About me The „new‟ Blackboard Staying Ahead of the Higher Education Curve Questions
  3. 3. Introduction 3 Three major takeaways: • My approach to eLearning o Who I am and what I stand for • The „new‟ Blackboard o Investment in International • Staying Ahead of the Curve o Understanding the macro environment o Adoption – investment in services is critical to success
  4. 4. I have been using educational technology in T&L for a long time! 4
  5. 5. Allan Christie, GM ANZ 5
  6. 6. Allan Christie, GM ANZ 6
  7. 7. Allan Christie, GM ANZ • 20 years on the ascilite Executive • Post-graduate research “evaluation of educational technologies in teaching & learning” • Excellence in Teaching Award – UniSA • 1998 – Founder and MD of NetSpot Pty Ltd • 2012 – acquired by Blackboard Inc. 7
  8. 8. Allan Christie, GM ANZ • Christie tenets of eLearning: – Technology seduces such like a Medusa while we turn to stone pedagogically. – Analytics – data is not knowledge – asking the right questions and interpretation is critical. Action fuelled by insight is essential to helping students succeed. – Education is inherently complex – one size doesn‟t fit all. – Implementation and evaluation followed by actions are critical to success. – It‟s not the technology but its adoption that counts. 8
  9. 9. The ‘new’ Blackboard
  10. 10. The ‘new’ Blackboard • A better company with • better people and • better products. 11
  11. 11. The ‘new’ Blackboard – a better company 12
  12. 12. The ‘new’ Blackboard – a better company Market focused restructure 13
  13. 13. The ‘new’ Blackboard – better people • Not just sales and marketing but also operational including: – consulting, – development, – support, – helpdesk, and – managed hosting. • About 80 staff employed in region • Local leadership 14
  14. 14. The ‘new’ Blackboard – better people Application Support 15 Mike Bogle@edugnome Very impressed with the speed and politeness of the support responses I've been seeing from the @NetSpot support reps. #kudos 12:29pm · 24 Mar 14 · Twitter for Mac Approx. 60 active tickets in queue – same time last year there were approx. 300 active tickets!
  15. 15. The ‘new’ Blackboard – better people Investment in Client Adoption Cost: Free 16 Mark Bailye, Client Success Manager Education BEd (MidSecSch), BA, Dip IT (Software Application) Areas K-12, VET, Higher Education, Medical Education & Corporate Expertise Academic change management Analysis of learning & development Curriculum & instructional design innovation Educational pedagogy Functional support Process improvement Project management Strategic VLE implementation
  16. 16. The ‘new’ Blackboard – better products and services 17 Give your community access to all aspects of the educational experience and campus services on their mobile devices. Make life on and off-campus more secure, convenient and prosperous for everyone. Make teaching more effective, and learning more exciting – and beyond the traditional walls. Reach you entire community in seconds with personalised messages, updates and alerts. Offer a more social, interactive learning experience that keeps everyone engaged. Get quick, self-service access to accurate information so you can make more informed decisions. Get the expert guidance to get the most out of your technology, build new programs or improve existing ones. Deliver easy access to service – from assistance with financial aid and registration to technical support. We work with you to develop a program that extends your capabilities, meshes with the uniqueness of your institution, and fulfils your online learning vision. We provide a full range of services that support the use of open source technologies in education, including Moodle, Sakai and others. Get a comprehensive program of blended instruction and online remedial courses designed to improve student achievement level cost- effectively. Achieve the highest levels of uptime, availability and financial aid and registration to technical support.
  17. 17. • We are an education company that does software rather than a software company that does education – in other words “we get it”. • Full-scale learning technologies from open source to proprietary; from the core LMS to integration with collaboration, analytics, and mobile software • All supported by consulting, managed hosting, development, technical support and helpdesk The ‘new’ Blackboard – authentic engagement 18
  18. 18. The ‘new’ Blackboard • By partnering with Blackboard, a global company that acts locally, we can work together to expand your offerings both within and beyond Australia. 19
  19. 19. Where does your institution sit on the Curve? 20
  20. 20. Australia - Macro Environment • In Australia, there are the following macro factors: – Casualisation of the academic work-force; – Uncapped student positions; – International student enrolments; – Federal government „efficiency dividend‟; – Government focus on particular disciplines for the future employment market – STEM, STEAM; – Common issues such as the challenges around technology, increasing scale, open access, MOOCs etc. Finding a business model and positioning Australian institutions in this arena; – ?? What else am I missing 21
  21. 21. Australia - Macro Environment Casualisation of the academic work-force • In 2013, estimated casuals rose 17.4 per cent to 22,958 full-time equivalent staff, the biggest increase since 2010; • Student-staff ratios have doubled over a generation and casuals now carry more than half the load in undergraduate teaching; • Last year, just over 50 per cent of total staff were employed on a continuing basis, down from about 60 per cent at the turn of the millennium, while the casual share had risen from about 15 per cent in 2000 to 18.7 per cent last year. 22
  22. 22. Australia - Macro Environment Uncapped Student Numbers; • Student numbers rose more than 350,000 between 2008 and 2013 with the system teaching a total of 1,060,316 actual students in 2013 • Overseas student numbers – after reducing from the peak of 2009-10 they are starting to increase again • The costs to the taxpayer of the current uncapped system are expected to reach about $6.5 billion in 2015 • Pro‟s / Con‟s 23
  23. 23. Australia – International Student Enrolments 24
  24. 24. Australia - Macro Environment Federal Government ‘efficiency dividend’; • $900 million cuts to university budgets via a 2% “efficiency dividend” in 2014 and 1.25% in 2015. • The funding cuts are the third tranche of cuts, totalling $3.5 billion, in two years. • Other cuts include the: – conversion of Start-Up Scholarships into loans; – removal of tax deduction status for educational expenses, and; – removal of the 10 per cent discount on the payment of HECs fees upfront. 25 Full list of funding cuts to HE institutions: highered-efficiency-dividend.pdf
  25. 25. Australia - Macro Environment 26 • The 3 R‟s of School: –Reading; –„Riting, and; –„Rithmetic
  26. 26. Australia - Macro Environment 27 • The 3 R‟s of Higher Education: –Recruitment; –Retention, and; –Revenue
  27. 27. The ‘new’ Blackboard – authentic engagement 28
  28. 28. The ‘new’ Blackboard – authentic engagement 29
  29. 29. Conclusion 30 Three major takeaways: • My approach to eLearning o Who I am and what I stand for in relation to education and associated technologies • The „new‟ Blackboard o Particularly the investment in International and local leadership • Staying Ahead of the Curve o Understanding the macro environment & how this impacts you o Adoption is critical – there needs to be investment in services
  30. 30. Allan Christie General Manager, ANZ @ns_allanc Blog: