Trends in Enterprise Cellular Network Data Usage2013 Survey Results
Survey OverviewMethodology• Conducted Q4, 2012• 408 respondents▪ Networking professionals from variety of industries and a...
Survey OverviewKey Insights• Data deployments are critical• Connectivity is the No. 1 concern• Organizations need troubles...
Survey Results4
Importance of Cellular Data Deployment5How important is your cellular data deployment (i.e. using laptops, handhelds andta...
Deployment Satisfaction6How satisfied are you with the overall performance of your current cellular datadeployment?
Top Concern7What is your top concern regarding your cellular data deployment?
Troubleshooting Tools8What tools, if any, do you use to troubleshoot and manage your cellular datadeployment?
Common User Complaints9What are the most common user complaints you receive regarding your cellular datadeployment?
Difficulty in Troubleshooting10Is it currently difficult to troubleshoot cellular data connectivity and coverage issues in...
Difficulty in Troubleshooting: Those that answered ‘No’11As it’s not troubleshoot to troubleshoot dropped connections, wha...
Difficulty in Troubleshooting: Those that answered ‘Yes’12What makes it difficult to troubleshoot connectivity issues with...
Modem Selection13What was the primary criteria you used to select the cellular modems you currently use?
Selecting a Carrier14Do you find the process of selecting a carrier challenging?
Selecting a Carrier: Those that answered “No”15As it’s not a challenge to select a carrier or carriers, what is the top cr...
Selecting a Carrier: Those that answered “Yes”16What makes selecting a carrier challenging?
Tracking Devices17Do you find the process of tracking deployed cellular modems and their usagechallenging?
Tracking Devices: Those that Answered “No”18As it’s not challenging, what is the primary method you currently use to track...
Tracking Devices: Those that Answered “Yes”19What makes tracking the inventory and usage of your cellular modems challengi...
Measurement20Which items do you currently have a way of measuring?
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Rysavy Research Trends In Enterprise Cellular Network Data Usage Survey Results

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In 2013, NetMotion Wireless and Rysavy Research conducted a survey of more than 400 networking professionals from a variety of industries, to gain insight into the state of cellular data deployments. This survey provides insight into the value of these deployments, current practices, and challenges. Also, it uncovers where there might be shortfalls and opportunities to improve efficiency and effectiveness as we look toward the future of mobile data.

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Rysavy Research Trends In Enterprise Cellular Network Data Usage Survey Results

  1. 1. Trends in Enterprise Cellular Network Data Usage2013 Survey Results
  2. 2. Survey OverviewMethodology• Conducted Q4, 2012• 408 respondents▪ Networking professionals from variety of industries and agencies▪ From organizations that use laptops, tablets, or smartphones with cellular dataplans provided and paid for by the company• Conducted jointly with Rysavy Research2
  3. 3. Survey OverviewKey Insights• Data deployments are critical• Connectivity is the No. 1 concern• Organizations need troubleshooting tools• Organizations also need guidance for choosing carriers and gear• There’s no definitive way to quantify cellular performance3
  4. 4. Survey Results4
  5. 5. Importance of Cellular Data Deployment5How important is your cellular data deployment (i.e. using laptops, handhelds andtablets to remotely access corporate networks and applications) to the day-to-dayoperations of your organization?
  6. 6. Deployment Satisfaction6How satisfied are you with the overall performance of your current cellular datadeployment?
  7. 7. Top Concern7What is your top concern regarding your cellular data deployment?
  8. 8. Troubleshooting Tools8What tools, if any, do you use to troubleshoot and manage your cellular datadeployment?
  9. 9. Common User Complaints9What are the most common user complaints you receive regarding your cellular datadeployment?
  10. 10. Difficulty in Troubleshooting10Is it currently difficult to troubleshoot cellular data connectivity and coverage issues inthe field?
  11. 11. Difficulty in Troubleshooting: Those that answered ‘No’11As it’s not troubleshoot to troubleshoot dropped connections, what is the primarymethod you use to resolve connection drops in the field?
  12. 12. Difficulty in Troubleshooting: Those that answered ‘Yes’12What makes it difficult to troubleshoot connectivity issues with your cellular datadeployment?
  13. 13. Modem Selection13What was the primary criteria you used to select the cellular modems you currently use?
  14. 14. Selecting a Carrier14Do you find the process of selecting a carrier challenging?
  15. 15. Selecting a Carrier: Those that answered “No”15As it’s not a challenge to select a carrier or carriers, what is the top criteria you use toselect a carrier?
  16. 16. Selecting a Carrier: Those that answered “Yes”16What makes selecting a carrier challenging?
  17. 17. Tracking Devices17Do you find the process of tracking deployed cellular modems and their usagechallenging?
  18. 18. Tracking Devices: Those that Answered “No”18As it’s not challenging, what is the primary method you currently use to track theinventory and usage of cellular modems in the field?
  19. 19. Tracking Devices: Those that Answered “Yes”19What makes tracking the inventory and usage of your cellular modems challenging?
  20. 20. Measurement20Which items do you currently have a way of measuring?
  21. 21. Thank You

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