Children’s Hospital Futureproofs IT with Highly Scalable NetApp Storage


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Challenge: Eliminate an aging storage environment to better support
all tiers of clinical and IT applica- tions and elevate patient care.

Solution: Consolidate on NetApp FAS6210HA clusters for production and a FAS3240 storage system for data archival.

Published in: Technology, Health & Medicine
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Children’s Hospital Futureproofs IT with Highly Scalable NetApp Storage

  1. 1. Success Story Children’s Hospital Futureproofs IT with Highly Scalable NetApp StorageAnother NetAppsolution delivered by: Customer Profile Rockies to receive Magnet Nursing KEY HIGHLIGHTS Children’s Hospital Central California is designation and has earned accredi- Industry a not-for-profit state-of-the-art children’s tation by the Joint Commission. Healthcare hospital on a 50-acre campus situated As the only children’s hospital in on the bluffs of the San Joaquin River The Challenge Central California, the hospital depends in Madera, California. With 348 beds Eliminate an aging storage on an exceptional staff to provide and a medical staff of more than 525 environment to better support quality healthcare to its patients. The physicians, Children’s Hospital Central all tiers of clinical and IT applica- organization also strives to improve California is the second-largest children’s tions and elevate patient care. its healthcare services by continually hospital in California and one of the incorporating new ideas, methodologies, The Solution 10 largest hospitals of its type in the and technologies into its many hospital Consolidate on NetApp® nation. The mission of Children’s programs. Recently, the hospital identi- FAS6210HA clusters for Hospital Central California is to provide fied opportunities to improve operations production and a FAS3240 high-quality, comprehensive healthcare with a new storage solution to support storage system for data archival. services to children, regardless of their and protect its PACS, access control, ability to pay, and to continuously improve pharmacy, inventory management, Benefits the health and well being of children. e-mail, file-sharing, billing, and other The Challenge mission-critical applications. with Merge PACS images - Continually raising the bar in pediatric healthcare “Given the nature of our pediatric care ments by more than one third services, our IT team must comply with Children’s Hospital Central California stringent service-level agreements for objectives from 24 to 4 hours has cared for hundreds of thousands system uptime, quick access to patient for top-tier systems of children since its founding in 1951. data, and reliable data protection,” says - The hospital has earned such acco- Kirk Larson, vice president and chief ture to minimize future capex lades as the Beacon Award for Critical information officer, Children’s Hospital costs Care Excellence and the LeapFrog Central California. “We need a storage Group Award for Excellence in Patient platform that can deliver enterprise- Safety and Health Care Quality. It is class high availability and enable a the first children’s hospital west of the superior disaster recovery plan.”
  2. 2. “Our hospital data is growing at a rate of 25% annually. Regardless of which medical systems and services we decide to expand or launch in the next few years, our NetApp storage solution will grow with us, given its scalability.” Kirk Larson Vice President and Chief Information Officer, Children’s Hospital Central California The IT team wanted to streamline IT The Solution The hospital protects its clinical and operations and reduce costs through Embrace technology innovation administrative data with NetApp inte- storage platform efficiency. The hospital Children’s Hospital Central California, grated data protection, which provides also needed a highly scalable storage high-availability, backup, compliance, platform that would help futureproof its Healthcare and NetApp Professional and disaster recovery capabilities IT investments and accommodate Services, deployed NetApp FAS6210HA from a single platform. The IT team potential future storage needs of clusters in its primary and disaster protects data locally with Snapshot™ its Merge PACS environment and recovery data centers. The secondary and SnapRestore® technologies. site also hosts a FAS3240 storage SnapManager ® for Microsoft SQL system for data archival, particularly Server and Virtual Storage Console Children’s Hospital’s IT management enable IT to efficiently manage data- important for meeting Health Insurance - protection activities in the hospital’s Portability and Accountability Act (HIPAA) nology solutions provider and partici- e-mail, relational database, and virtual- and other regulatory requirements. pant in the NetApp Partner Program, ization environments. to develop the right storage solution The team successfully migrated dozens for its current and future healthcare of hospital systems and 135TB of data As part of its business continuity plan, requirements. The organization wanted to the NetApp storage platform, pro- the team will leverage SnapMirror ® to forge a strategic partnership with viding fast, secure, reliable 24/7 access and SnapVault® technologies to perform the new storage provider for important to clinical and administrative data. disk-to-disk replication between its expertise in deploying and managing NetApp supports many of the hospital’s primary and secondary data centers, the storage solution at a healthcare mission-critical clinical and business reducing its recovery-time objectives organization. A collaborative decision applications such as Merge PACS, from 24 to 4 hours for top-tier systems. led to NetApp storage. Microsoft ® SharePoint ® Server 2007, ® technology protects Microsoft SQL Server ® 2005 and hospital systems against double disk 2008 R2, GroupWise Messaging, failures. ultimately gave a firm recommendation 3M Coding and Reimbursement for a NetApp storage solution that we NetApp storage and VMware® vSphere® System, and others. believed was the best fit for Children’s 5.0 provide the foundation for the Hospital,” says Brian Pieters, executive “The transition of our critical healthcare hospital’s virtualization strategy, which systems and patient data to the unified reduces the organization’s hardware and long-time IT consultant to the hos- NetApp storage platform has gone very costs while increasing IT flexibility and pital. Adds Larson, “Based on my previ- smoothly, and, importantly, with no scalability. The hospital runs 300 virtual ous experience with NetApp storage in interruption to our hospital staff,” notes servers in its 85% virtualized infrastruc- a healthcare environment, I was very Larson. “We are confident that we will interested in continuing the relationship. experience the same smooth transition Kronos Workforce Central, Lawson NetApp was the clear choice.” - ERP, and other systems. In addition, tems and EMR data to the NetApp NetApp and VMware View™ 4.6 deliver platform in the future.”
  3. 3. Primary Data Center Disaster Recovery Data Center NetApp FAS6210c Running NetApp NetApp FAS6210c Data ONTAP 8.0 Virtual Storage Console NetApp SnapManager for SQL NetApp SnapManager for Exchange 10GbE 10GbE NetApp SnapVault Brocade 5100 Brocade 5100 8Gb FC Switches 8Gb FC Switches NetApp SnapMirror NetApp SnapRestore NetApp Flash Cache Virtual Storage NetApp Deduplication iSCSI, FC, CIFS, NFS, FCoE Tier NetApp Snapshot Technology NetApp FAS3240Figure 1) Children’s Hospital Central California storage infrastructure.450 virtual desktops to users in the backup and recovery of VMware, Futureproofing the IT infrastructureinpatient areas and Neonatal ICU, Microsoft SQL Server, and Microsoft The hospital is further increasing thePediatric ICU, ER, and other depart- SharePoint applications. The technology returns on its storage investment byments via desktop computers, laptops, partnership between NetApp and positioning for growth with the built-inand mobile devices. Merge PACS provides system integra- scalability of the FAS6210HA and tion that helps accelerate the hospital’s FAS3240 storage systems and theNetApp storage efficiency helps the clinical workflows and data retrievalhospital optimize its IT investment while times. ONTAP® 8 software. NetApp integrationstreamlining storage management, with the hospital’s virtualization solu-enabling IT resources to devote more “NetApp and Merge PACS are equally tions provides additional scalability.time to new and innovative projects that focused on meeting the patient care Children’s Hospital can seamlesslyhelp the hospital improve patient care. and budgetary challenges that today’s grow its PACS and other systems andNetApp deduplication reduces the healthcare institutions face,” says Jeff derive maximum benefit from thesehospital’s storage requirements by Surges, chief executive officer at Merge systems, while caregivers continue tomore than one third. The NetApp Virtual Healthcare. “Through our technology have ready access to growing storesStorage Tier combines NetApp efficiency partnership, we can help deliver a more of medical data and imagery.technologies with Flash Cache intelli- effective and efficient healthcare experi-gent caching to prioritize I/O data ence for Children’s Hospital patients “Our hospital data is growing at arequests. Hospital staff members can and physicians.” rate of 25% annually,” says Larson.access the right data at the right time, “Regardless of which medical systemswhile the IT department can deliver Adds Larson, “Our cardiologists, radi- and services we decide to expand ora more dynamic and cost-effective ologists, and other caregivers devoted launch in the next few years, ourinfrastructure. to our 40 subspecialties need immediate NetApp storage solution will grow access to digital images to effectively with us, given its scalability.”Business Benefits diagnose and treat our patients. At theUnified storage and application same time, our IT department needs Strategic partnerships andintegration a level of application integration that a bright futureChildren’s Hospital Central California enables them to provide affordable Besides leveraging NetApp scalabilityleverages the NetApp unified storage image sharing and archiving, proactively to confidently face future growth,platform and important application inte- monitor and maintain systems to ensure Children’s Hospital Central Californiagration to reduce cost and complexity ongoing availability, and meet HIPAA will continue to leverage its partnershipand meet its SLA requirements for sys- compliance. By working together to with NetApp to help move the hospitaltem availability. For example, NetApp deliver an integrated solution, NetApp and forward. “When we invested in NetAppalliances with Microsoft and VMware Merge PACS help Children’s Hospital storage, we invested in a strategic part-provide the hospital with the application accomplish all of this and more.” nership,” notes Larson. “The NetAppintegration that enables IT to automate
  4. 4. “Children’s Hospital Central California is genuinely a very happy NetApp customer, because NetApp and CDW Healthcare are on the journey with us.” Kirk Larson Vice President and Chief Information Officer, Children’s Hospital Central California team takes a consultative approach to SOLUTION COMPONENTS the sales and implementation processes, but their commitment to Children’s NetApp Products Third-Party Products Hospital doesn’t stop there. NetApp NetApp FAS6210HA storage clusters VMware vSphere 5.0 NetApp FAS3240 storage systems VMware View 4.6 support that helps us dynamically align our storage solution with the needs of our physicians, nurses, administrators, Flash Cache Microsoft SQL Server 2005 and staff, and patients. Children’s Hospital 2008 R2 Snapshot technology Central California is genuinely a very Microsoft SharePoint Server 2007 happy NetApp customer, because SnapRestore Merge PACS SnapMirror the journey with us.” SnapVault GroupWise SnapManager for Microsoft 3M Coding and Reimbursement SQL Server System Virtual Storage Console Kronos Workforce Central Lawson ERP Protocols Partner CIFS, NFS, iSCSI, Fibre Channel, FCoE, 10GbE NetApp creates innovative storage and © 2012 NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc. data management solutions that deliver Specifications are subject to change without notice. NetApp, the outstanding cost efficiency and accelerate SnapMirror, SnapRestore, Snapshot, and SnapVault are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. Microsoft, SQL Server, and SharePoint are registered passion for helping companies around the trademarks of Microsoft Corporation. VMware and vSphere are registered trademarks and VMware View is a trademark of VMware, Inc. world go further, faster at All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such. CSS-6569-0612 Go further, faster ®