Ness - AAA Accredited IBM Tivoli Business Partner


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Ness - AAA Accredited IBM Tivoli Business Partner

  1. 1. IBM Professional Services AAA Accredited IBM Tivoli Business Partner© 2012 Ness Technologies
  2. 2. Ness Technologies Corporate Profile Global IT services provider ► Revenues exceed $545 million ► 18 countries spanning 4 geographic regions ► Customers in over 20 countries ► About 7,000 employees Unique capabilities ► Global delivery capability ► Unique software product engineering model ► 12 years of software product development leadership ► Strong partnerships with technology leaders ► Developing & providing state-of-the-art solutions & systems ► 3,500 agile software releases a year Strong Customer retention – more than 85% of revenue from existing clients Combination of established and emerging markets Leveraging experience and capabilities 2
  3. 3. Adding Value across the Lifecycle Ness Practices Consulting Software Engineering Professional Services • Engineering effectiveness optimization • Encapsulated software • Application portfolio development • Roll Out & Configuration rationalization • Extended software • Customization, & Integration • Architecture / design development services Development Introduction • Innovation labs • Application development Value • Remote Technical support Maturity Ideation Growth Decline • Rapid prototyping • Product sustenance • Client Enhancements • UX design • Outsourced QA • Sustaining engineering • Data modeling • Product line management • Test automation in PS • Adaptive agile • Mobile applications • Refactoring implementation • BI & data management • Porting and migration • Cloud and mobile strategy • Performance testing and architecture • Engineering optimization • BI/data management strategy and architecture Time
  4. 4. Over 500 Diversified Clients Worldwide 15-20% 20-25% 10-15% High-Tech, ISVs & others Financial Services Defense & Homeland Security 25-30% 5-10% 10-15% Public & Utilities Life Sciences & Healthcare Other 4
  5. 5. Global Reach … Local Presence Germany United Netherlands Switzerland Canada Kingdom Czech Republic Slovakia Hungary Portugal Romania United States Italy Israel Spain India Thailand Malaysia Singapore Increasing global market share 5
  6. 6. Ness IBM Relationships IBM -Ness RelationshipIBM Software Labs IBM IRCC IBM ProfessionalWorked along with IBM IBM’s Re-platforming Servicesto build :- Competency Center Demos/Presales Monitoring .NET to J2EE Websphere New Product Roll ► Netcool Suit Outs Automation Windows to Linux/AIX Integration ► Maximo EAM Oracle to DB2 Upgrades ► Maximo ISM Control Sustenance ► TPM Training BUILD to DEPLOY 6
  7. 7. IBM Re-platforming Center of Competence (IRCC) Services Offered ► Enabling ISV’s to migrate existing applications to IBM platforms ► Stay current with IBM platform changes. Offshore leveraged re-platforming services ► Reduce Migration Cost substantially IBM’s go-to partner for re-platforming execution / Factory approach ►Quick access to qualified resources ►Leverages Ness’ proven ISV competencies & best practices in Porting / Migration / Testing ►Results Accelerated go to market 7
  8. 8. Netcool Competency - Brief Summary Netcool Ness Products CompetencyNetcool Engineering Center operational since 2004 ITNM Product implementation, Testing, Documentation TBSM & Support In Depth understanding of Products and Omnibus Technologies used Probes Were part of the IBM Engineering team building Netcool Integrations TIP Actively helping IBM Pre Sales in Netcool TNCM Deployments and Proof of Concepts Impact TNPM 8
  9. 9. Netcool - Service Offerings Deployment of a Network Management Solution. Support for all the Netcool products. Development of Netcool Rules files, Probes, Proviso App- packs and Portal PIMs. Upgrade to the current version of the Netcool product suite. Training on the products in the Netcool Suite. Integration of different tools with the current NMS solution. Migration across different NMS vendor products. Deployment Review of an existing solution. Integration with Maximo and other Tivoli products Custom Reporting Audit/Review of existing implementations 9
  10. 10. Netcool Customers Deployment Support ► Sprint Nextel ► QWest ► Tata Communication Limited ► MTNL ► KSWAN ► Singapore Airlines Solution Performance Benchmark ► UBS POC and Customer Beta program support ► Tata Communication Limited Custom Development ► Nortel Networks ► Bharti Airtel 10
  11. 11. Maximo Competency - Brief Summary Involved Since the IBM acquisition of MRO software Our practice is lead by the group of 100+ practitioners who Maximo Ness developed (along with IBM engineers) the Maximo 7.x products for Products Competency last three years. Engineers building next generation of Maximo applications including EAM building appliances and providing Virtualization capabilities TSRM Our team was involved in writing the IBM Redbooks, implementation guides and best practices for deployment of Maximo 7.1 CCMDB Actively involved in many Pre-sales, Demos ,Deployments and Proof of Concepts TAMIT Providing technical support to ADP (Accelerated Deployment Program) to select 25 customer implementations TSAM 50+ certified global resources, ready to be deployed worldwide TPM / TADDM Proximity to IBM Engineering, Product Management, In-depth Product knowledge, work-around, limitations, upgrade tools, roadmaps of the products gives us an unparallel advantage in deploying these products. 11
  12. 12. Services Offerings in Maximo Deployment & System Integration ► Rolling out of entire Maximo suite of products – EAM, TSRM, CCMDB and TAMIT ► Supporting Integration using MEA with CTI, Oracle, SITA, Netcool and home grown applications ► New feature customization using Application Designers, Email Listeners, Workflows, Escalations and Java customization (if needed) Upgrade ► Support upgrade from 6.2 to 7.x including customers inherent customization, UI changes and any database changes, leveraging Migration Manager. Pre-sales, Demos & POC’s: ► Work with Sales / Channel partners to Support any of the above activities. Training ► Provide training in the functional and technical aspects of the Maximo product Long-term Maintenance: ► Support existing deployments and manage customer enhancements, including developing new custom adapters to integrate with externals systems 12
  13. 13. Customers Supported – Maximo 13
  14. 14. Storage, Security and beyond…… In depth understanding of Tivoli products like TEM, TSM, TIM, Ness Products Competency TAM, TWS etc Successfully completed multiple projects with ITM/ITCAM TEM (BigFix) In depth understating of discovery products like TADD, ILMT, TEM, TPM etc TIM, TAM Completed multiple projects in areas of storage, security etc with various customers in different domains TSM Actively involved in many Pre-sales, Demos ,Deployments and Proof of Concepts Some of the customers are: TADDM TADD TWS ITM/ITCAM TBSM 14
  15. 15. Solution offerings IT Asset Verification ► Helps optimize IT asset utilization Improved IT Asset Promotion ► Helps integrate discovered IT Asset with TAMIT Software License Management ► Helps in ensuring license compliance Ticket based support ► Cost effecting 24x7 ticket based support model ILMT deployments ► Helping IBM and non-IBM customers with IBM software’s license compliance Reporting ► BIRT and Cognos Auditing ► To ensure foolproof implementation 15
  16. 16. Ness-IBM Relationship: Path to Maturity Strengthening IBM Business Partner Extending Ecosystem Solution & Services foot Eco- print system Improving Engineering & Enabler Operational Efficiencies Extended Professional Services Partner Leveraging EDC’s Engineering Knowledge 16
  17. 17. Working with IBM Tivoli Business Partners Visibility Extend Tivoli Technologies to Control Build Products on top of Tivoli Platform Build Turnkey Industry Solutions Repeatable Service Offerings Automation 17
  18. 18. Services offered to IBM Business Partners “One Stop” service provider for Product / Solution "Build to Deployment" Services (Engineering & Professional Services) Offshore Leverage - Cost savings in engineering and deployment Time To Market – Leverage engineering best practices to shorten development and testing cycles Expand Solution foot print to cover entire gamut of Tivoli products - Monitoring - Automation - Control Certify your products on IBM platform Keeping your products "current" on the emerging IBM Platforms Joint Sales Opportunities - Help Up-sell - Cross-Sell existing customers Increase margins in existing Maintenance contracts 18
  19. 19. Why Ness? Proven Engineering experiences in building most of the IBM Tivoli products ► Monitoring - Netcool Suites ► Automation – Maximo Suites ► Control - TPM suites Best practices in Engineering - 60+ ISVs (including IBM) IBM IRCC - Moving non-IBM platform to IBM Platform Access to development & test environment with IBM infrastructure Flexible engagement models - BOT, T&M, Managed service Flexible Geography - Cost benefits + Local Reach in global market 19
  20. 20. Thank You 20