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Xo Enterprise Cloud Communications Module


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XO Enterprise Cloud Communications Voice services

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Xo Enterprise Cloud Communications Module

  2. 2. Enterprise Cloud Communications <br />What is XO Enterprise Cloud Communications? <br />A highly scalable, cloud-based, Communications-as-a-Service (CaaS) offering <br />Allows multi location businesses and organizations to: <br />Dramatically reduce the capital investments and operating costs of managing enterprise-wide communications<br />Accelerate the deployment of IP and unified communications<br />Simplify IP communications infrastructures<br />Provides end-to-end voice and data solutions <br />Delivered over the XO nationwide private network<br />
  3. 3. Partners<br />With this solution: <br />Delivery of IP voice is owned, delivered and managed through a long standing partnership among XO Communications and its XO technology suppliers: Broadsoft, Polycom and Cisco<br />Multi-tenant offering is enabled through a virtualized cloud platform <br />
  4. 4. Audience<br />A great fit for organizations that: <br />Have capital expense budget restrictions <br />Want to focus more IT resources on the core business <br />Ideal for organizations with many branches or campus-like environments <br />Financial<br />Healthcare<br />Professional Services <br />Education<br />Retail<br />
  5. 5. Growth of IP Voice Services Market <br />Growth of Cloud-Based Voice IP Services <br />By 2015, “60% of all North American <br /> enterprises will move at least 30% <br /> of their voice communications <br /> to the cloud”*<br />The IP voice services market is <br /> growing at a 28.8% <br /> Compound Annual Growth rate*<br />*Sources: Gartner Market Insight: IP Voice as a Service vs. Premises-Based Enterprise Telephony, North America, 010711; Gartner Predicts 2011: Adoption of Unified Communications, 112010<br />
  6. 6. Rationale for Cloud-Based Delivery Model <br />LOWER TOTAL COST OF OWNERSHIP<br />Why are enterprises shifting to a cloud-based delivery model for voice IP communications? <br />Lower Total Cost of<br /> Ownership is key driver <br /><ul><li>The certainty of being able to project monthly expenses for company-wide Voice IP communications— through an affordable monthly charge per employee that includes phones & calling features
  7. 7. The ability to make the most use of bandwidth for both voice and data
  8. 8. To maintain control of standardized calling policies—but outsource the operation and expense of communications services to a trusted service provider</li></li></ul><li>Benefits<br />Benefits – Beyond exceptional cost savings, this solution provides broad appeal and advantages <br />
  9. 9. Availability <br /><ul><li>XO Communications is the leader in business VoIP with more than 1 million end users
  10. 10. Services covering all 50 states and 2,700 cities
  11. 11. One of the largest nationwide VoIP footprints</li></ul>Available in entire XO network footprint <br />
  12. 12. Next-Generation IP Communications <br />Includes the highest quality IP Communications for your organization’s network <br />Solution includes choice of five types of High Definition IP Phones paired with feature sets <br />Some phones enabled with in-network High Definition video capabilities<br />Gives you centralized control of advanced calling features with each phone package <br />Allows your group administrators and individual employees to manage their own sets of calling features through a robust, secure online Management Portal<br />Enables your business to benefit from Unified Communications now and in the future<br />High Definition voice and video quality across the network<br />Mobility features that allow users to seamlessly move conversations between cell phones and office phones, and work from anywhere <br />
  13. 13. Performance and Reliability <br />Provides exceptional performance<br />99.9% service availability for voice<br />Pre-qualification best practices approach helps you determine VoIP readiness metrics for optimum delivery and quality of service <br />Built-in quality of service monitoring for call clarity <br />Includes business continuity built into the solution<br />Failover within the XO cloud <br />Redundancy built into XO network<br />
  14. 14. Conceptual Illustration<br />Since all of the applications for XO Enterprise Cloud Communications reside in the cloud, businesses can enjoy the benefits of IP communications without having the extensive upfront costs of installing new PBX equipment. <br />
  15. 15. Features<br />
  16. 16. Phone Sets<br />Phone Sets <br />An analog phone is also available for fax machines, which does not include a feature set package. <br />Some models may not be available for phase 1 launch. <br />
  17. 17. Available Calling Features <br />Available Features <br />Alternate Numbers<br />Anonymous Call Rejection<br />Automatic Call Back<br />XO Anywhere Plus<br />Busy Lamp Field<br />Call Forwarding Always, Busy, <br />No Answer, Not Reachable, <br />Selectable<br />Call Return, Transfer, Waiting<br />Calling Line ID Delivery Blocking<br />Do Not Disturb<br />4 Digit Extension Dialing<br />Last Number Redial<br />Multiple Call Arrangement<br />N-Way Call<br />Privacy<br />Push-to-Talk<br />Selective Call Accept & Rejection<br />Shared Call Appearance<br />Three-Way Call<br />Voice Messaging-User<br />
  18. 18. Industry Recognition for Voice over IP <br /><ul><li>XO Communications consistently places as one of top business VoIP providers in recent industry reports
  19. 19. Infonetics market research report, North American Business VoIP Leadership Scorecard, 2011 ranked XO Communications as one of top two business VoIP providers
  20. 20. Frost & Sullivan recognized XO Communications as the leading North American VoIP and SIP Trunking provider, 2010
  21. 21. Ranked as having largest share of the market in terms of corporate end users in another 2010 Frost & Sullivan study
  22. 22. XO Communications has more than 1 million business VoIP users </li></li></ul><li>Enterprise Cloud Communications – Why XO? <br />Award-winning portfolio of business VoIP and advanced IP network services delivered over the advanced XO® nationwide, private IP network<br />When combined with our SIP Trunking and access services, Voice over IP allows you to optimize monthly connectivity expenses<br />XO Communications has the expertise and standard processes in needs assessment, site qualification and deployment to ensure that your installation and cutover go smoothly<br />Long-standing partnership with a leading UC technology supplier and the latest platform functionality<br />Professional Services support customer experience<br />Pre-qualification best practices approach helps you determine VoIP readiness for optimum delivery and quality of service <br />Proactive, inline quality of service monitoring for call clarity<br />