Hospital security services

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Hospital security services

  1. 1. HOSPITAL SECURITY SERVICES DR.N.C.DAS
  2. 2. HOSPITAL SECURITY SERVICES Security system in the hospital is a must because ____ <ul><li>Hospital is a people intensive place. </li></ul><ul><li>Provide services to stick people round the clock. </li></ul><ul><li>Any body has an access to any part of the hospital any time for advise and treatment. </li></ul><ul><li>The hospital atmosphere is always filled with emotions, excitements care and happiness, death and sorrow. </li></ul><ul><li>The hospital staff operates in a tense atmosphere resulting in irritation,conformation, conflicts and aggression, threatening life of hospital staff. </li></ul><ul><li>Hospital uses very costly equipments, fixtures and machines whose safety is essential. </li></ul><ul><li>Not only hospital but also safety of patients, attendants and their property is the moral duty of the hospital. </li></ul>
  3. 3. OBJECTIVE OF SECURITY SERVICES SECURITY HOSPITAL STAFF PATIENT VISITORS HOSPITAL BUILDINGS & FIXTURES HOSPITAL PROPERTY PATIENTS BELONGINGS
  4. 4. SECURITY SERVICE CONSIDERATION SECURITY BY DEPLOYING SECURITY PERSONNEL BY USING ELECTRONIC SYSTEM MIX OF BOTH
  5. 5. DEPLOYMENT OF SECURITY MEN <ul><li>Hospital should deploy well trained security personnel under the system. </li></ul><ul><li>The security services is usually outsourced which is efficient, alert well trained and dedicated team of security men. </li></ul><ul><li>Along with security personnel, other systems needs to be introduced to support the security personnel and restrict traffic. </li></ul><ul><li>(i) Use of attendant pass </li></ul><ul><li>(ii) Use of identify card for staff </li></ul><ul><li>(iii) Use of metal detectors </li></ul><ul><li>(iv) Dedicated luggage room for patients </li></ul>
  6. 6. ORGANIZATION OF SECURITY SYSTEM ORGANIZATION SECURITY COMMITTEE SECURITY SYSTEM SECURITY DEPLOYMENT
  7. 7. HOSPITAL SECURITY COMMITTEE CONSTITUTION: There should be a hospital security committee comprises of:- <ul><li>Additional Medical Superintendent - Chairman </li></ul><ul><li>CMO I/c Security - Member Secretary </li></ul><ul><li>Nodal Safety Officer - Member </li></ul><ul><li>CPWD Representative - Member </li></ul><ul><li>Nursing Supdt. - Member </li></ul><ul><li>Security Supervisor - Member </li></ul><ul><li>2-3 Departmental Heads - Members </li></ul><ul><li>Dy. Dir. (Admn) - Member </li></ul>JOB FUNCTION: <ul><li>The committee to meet once a month to review the security system. </li></ul><ul><li>Make policy and guidelines for deployment of security at various points. </li></ul><ul><li>Selection of security agency and making terms and conditions. </li></ul><ul><li>Signing of contract with security agency. </li></ul><ul><li>Carrying out periodic security audit. </li></ul><ul><li>Checking bio data and police verification of security men. </li></ul>
  8. 8. SECURITY ORGANOGRAM MEDICAL SUPERINTENDENT ADDITIONAL MEDICAL SUPERINTENDENT (Security) CMO I/C SECURITY DY. DIR. (ADMN) SECURITY SUPERVISOR SECURITY AREA IN CHARGE SECURITY PERSONNEL
  9. 9. SECURITY DEPLOYMENT A three tier system of deployment is followed . DEPLOYMENT AT THE ENTRANCE & EXIT GATES TO HOSPITAL AT THE ENTRANCE & EXIST TO THE BUILDING AT SENSITIVE POINTS LIKE (OPD, EMERG & FEMALE PAEDIATRIC WARDS, ADMN AREA) PARKING <ul><li>Over and above this three tier system of deployment, central control </li></ul><ul><li>room. </li></ul><ul><li>There should be an area incharge and one patrolling team. </li></ul><ul><li>The area in charge to deploy security man in his area. </li></ul><ul><li>Petrolling team to make surprise petrol to check alertness of security area. </li></ul>
  10. 10. ELECTRONIC SECURITY SYSTEM <ul><li>With the advancement in technology more thrust is being given to </li></ul><ul><li>electronic system of security management. </li></ul><ul><li>-This is not only cost effective but requires less manpower and more effective. </li></ul><ul><li>- The various electronic systems in use are- </li></ul>ELECTRONIC SECURITY GAZZETS CCTV X-RAY SCREENING SYSTEM METAL & EXPLOSIVE DETECTORS ACCESS CONTROL DEVICES INTRUSION DETECTION EQUIPMENTS SECURITY ALARM SYSTEM SECURITY LIGHT SYSTEM
  11. 11. ELECTRONIC SURVEILLANCE SYSTEM <ul><li>The entire security network is connected to computer through a server. </li></ul><ul><li>The security personnel sitting at surveillance centre can monitor </li></ul><ul><li>activities in various areas of the hospital. </li></ul><ul><li>The system has a recording provision, where activities are constantly </li></ul><ul><li>recorded and can be viewed as and when required. </li></ul><ul><li>People working in surveillance room are well trained and familiar with </li></ul><ul><li>functioning of the computers in the system. </li></ul><ul><li>The system has automatic alarm system, initiated of there is a breech in </li></ul><ul><li>security or intruder trying to fiddle with the system. </li></ul><ul><li>There should be SOP to run the system. </li></ul><ul><li>Electronic engineers are responsible of maintenance of system. </li></ul><ul><li>It has a viral protection system to preserve data and not destroyed. </li></ul><ul><li>The system functions round the clock and continuously record data . </li></ul>
  12. 12. SECURITY MANAGEMENT Management of security system, efficiently following points needs attention . MANAGEMENT ADEQUATE BUDGET ALLOCATION MAINTENANCE CONTRACT MONITORING & EVALUATION POLICY & GUIDELINES POLICE VERIFICATION OF SECURITY STAFF ISSUE OF UNIFORMS IDENTIFICATION TAG WITH PHOTOGRAPH REGULAR TRAINING OF NEW INCUMBENTS RECORDS AND DOCUMENTATION
  13. 13. MIXED SECURITY SYSTEM <ul><li>It is better to have a mixed security system. </li></ul><ul><li>In certain sensitive area guards should be physically deployed to take immediate action like emergency and wards, gates. </li></ul><ul><li>Other areas can have electronic screening and close circuit T.V. </li></ul><ul><li>The mixed system will be cost effective as well as more efficient and can avoid immediate security risks like man handling and protection of staff. </li></ul><ul><li>What ever be the system objective is to safety of man, material and </li></ul><ul><li>infrastructure. </li></ul>
  14. 14. HOSPITAL ADMINISTRATION MADE EASY http//hospiad.blogspot.com An effort solely to help students and aspirants in their attempt to become a successful Hospital Administrator. hospi ad DR. N. C. DAS

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