3. INTRODUCTION
Bank of Baroda is an Indian state-owned International banking
and financial services company.
Headquarters are in Navi Mumbai in Gujarat, India.
Second largest bank in India, next to State Bank Of India
BoB has total assets in excess of ₹ 3.58 trillion, a network of
5493 branches in India and abroad, and 10441 ATMs
4. The bank was founded by the Maharaja of Baroda,
Maharaja Sayajirao Gaekwad III on 20 July 1908 in the
Princely State of Baroda, in Gujarat
bank, along with 13 other major commercial banks of
India, was nationalised on 19 July 1969, by the Government of
India
10 banks have been merged with Bank of Baroda during its
journey so far
5. CASE SUMMARY
BOB IS RANKED AMONG FIRST FOUR NATIONALIED BRANCHED
BANKS IN INDIA
SPECIALISES IN ADVANCEMENT AND INNOVATION
CONFLICT BETWEEN 2 TRADE UNIONS
POOR ZONAL PERFORMANCE
6. OPEN DOOR POLICY BY THE NEW MANAGER
MANGER WAS THE KEY PERSON TO ANALISE HIDDEN KEY ABILITIES
FOR THE FIRST TIME MEETING WAS ORGANISED WITH TWO UNIONS ON
SEP 20 1995
AGENDA FOR THE MEETING WAS TO ERADICATE HOUSEKEEPING
ARREARS
FINALLY TWO UNIONS AGREED TO WORK FOR THE BENEFIT OF BANK
7. .
WALK IN BUSINESS GAVE NEGLIGIBLE GROWTH WAS ONE
OF THE CAUSE OF POOR PERFORMANCE
THE BANK WAS LOOSING HIS MARKET SHARE IN INDORE,
THE FINANCIAL CAPITAL OF MP
MESSAGE OF JOINT DECLARATION WAS DELIEVERED TO
EVERYONE
STRATEGY PLANNING GOT STARTED
9. SOLUTIONS
THE MANAGERS WERE MAKING EFFOERTS TO
MAKE THE TWO UNIONS BRING TOGETHER
TO RE-BUILT THE CENTRAL NERVOUS SYSTEM OF
THE BANK ALSO KNOWN AS HOUSEKEEPING
ARRIERS
11. SOLUTIONS
BEING THE FINANCIAL CAPITAL IT WAS NESCESSARY TO KEEP THE
POSITION STABLE OR SATISFACTORY
BEGIN CONFRETATIONS AND BRANCH VISITS
LEADS TO GREATER CO-OPERATION AMONG THE EMPLOYEES
BEGAN GREATER CLARITY AND DIRECTION OF COLLABORATION
EMERGING
12. CAUSES
Staff was confined to do deskwork
No group meetings on business development and
house keeping
The practice of sitting late and working hard was
given up
14. RECOMMENDATIONS
EMPLOYEE GRIEVEINCES CELL SHOULD BE GIVEN
DUE PRIORITY TO ADDRESS ALL THE PROBLEMS
CUSTOMER SERVICE AND RED TAPISM
UNVEIL THE TALENTS
BEING UNBIASED