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Naveen Rama

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Naveen Rama

  1. 1. Name: Naveen Rama l Dob: 25 June 1987 l Location: Hyderabad l Language: English, Telugu Contact Info – Mob: +91 9052785678 l Email: naveen.rama@aol.com NAVEEN RAMA naveen.rama@aol.com www.linkedin.com/in/naveen-rama +91 9052785678 Overview 6+ years of experience in Equity Research & Healthcare Industry together. Education: Master of Business Administration Current Employer: Cognizant Technology Services Current Designation: Research Analyst in Equity Research Division Experience in Cognizant 1. Product Management Equity Research – ISC (June 2015 – till date) Designation: Research Analyst Key tasks and responsibilities  The Product Management team in ISC manages a product suite of 125+ such products.  The role involves me rolling out some of the flagship reports on behalf of the clients.  Creating share market meetings/conferences on a daily basis for entire Asia region.  Joining the conference calls on a daily basis to understand the business and its requirements.  Creating customized regional packages to the clients on a daily basis.  Creating and rolling out the morning research expresso for Japan,Hong Kong and China on behalf of the clients.  Head of entertainment committee  Monthly newsletter editor 2. Claims Investigation US Healthcare (April 2012 – June 2015) Designation: Senior Claims Associate Key tasks and responsibilities: Processing more than 20 different types of transactions related to Insurance policy, maintenance activities, Claims issue, Medicare, Cobra, Coordination of benefits, Dual coverage,pre-existing conditions etc.  Monitoring the flow of Inventory and the production and keeping a track of daily inflow versus daily production.  Preparing production and quality report and publishing on regular basis.  Prepared tracker for RE(Reasonable Expectation) for the associates and calculating RE for daily basis, uploading on dash board every day.  Analyzing different Projects to identify the gaps in the process to improve the Quality, Interact with Quality Analyst and client to fix the Issues.  Performing Gap and Root Cause Analysis and Provide feedback to management on team and group performance.  Maintaining and closely monitoring SLA (Service Level Agreement) and serving as a single point of contact for Rebuttals and accuracy of SLA.  Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders,forms and applications.  Follow up to ensure that appropriate actions were taken on customers' and groups requests.  Maintained strict TAT (Turnaround Time) for self and the fellow representative and helped them in achieving the target along with quality.
  2. 2. Name: Naveen Rama l Dob: 25 June 1987 l Location: Hyderabad l Language: English, Telugu Contact Info – Mob: +91 9052785678 l Email: naveen.rama@aol.com 3. Work experience in Apollo Health Street (SGS) Contract Loading (July 2010 – Aril 2012) US Healthcare Designation: Claims Associate Key tasks and responsibilities:  Responsible for Data review, analysis, correction & manipulation.  Facilitating the timely and accurate processing of all Physician agreements for claim payment.  Maintenance of Providers Demographic Information, Providers Contracts, Provider Credentialing and Provider Network Affiliations  Improved quality resulting in more accurate claims payment and improved accuracy of provider directory information.  Processing Claims for the Providers of Insurance Services TRAININGS & CERTIFICATIONS  Completed 40 hr training program TTT (Train the Trainer) from team Cognizant Academy  Client certified process trainer for US Healthcare  Trained for Six Sigma Lean and Yellow belt  Advanced Excel training AWARDS & RECOGNITIONS  Above and beyond award  Opel award  Spotlight award EDUCATIONAL QUALIFICATION  Master of Business Administration from Malla Reddy College of Engineering & Technology.  Bachelors in Commerce from Kakatiya University.  Intermediate education in Commerce,Economics and Civics.  Secondary School Certificate – Warangal. Future goals: Continue to work and grow in one of the fields of Equity Research, Risk Investigation etc. Look to continuously enhance my skill sets by self-learning or external certifications depending upon what the role requires. I am happy to relocate anywhere in India or abroad for exciting careen option. PERSONAL INTERESTS Acting | Riding | Table Tennis

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