DocMentors

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DocMentors

  1. 1. DocMentors technical writing & information design services
  2. 2. contents • A little about us • Differentiators – what’s unique about us • Offerings • Tools & Technologies • Market Niche • Quality & Capabilities • The Team
  3. 3. A little about us! • We are a full service technical writing & information design agency • Our expertise include: – product documentation – business communication – UX research – information design – user education & training
  4. 4. Differentiators • What’s unique about us? – First ever technical writing & info design service provider – We are not an out-sourcing company – Committed for quality over quantity – We partner with our clients throughout the product/project lifecycle to develop, synchronize and update complete documentation portfolio
  5. 5. Differentiators • What’s unique about us? – Pay-as-you go (long-term and short-term commitments) – No hardware and software costs to clients – Streamlined processes – Compliance to tech writing industry standards – Adaptability to IT auditing procedures
  6. 6. Offerings • Product Documentation – user manuals, installation guides etc. • Content Writing – brochures, white papers etc. • Business Writing – business proposals, project briefs, policies, processes, case studies etc. • Training Material – training manuals, training labs, presentations etc. • Information Design – data visualization, technical illustrations, User Interface mock-ups
  7. 7. Trainings & User Education • Since 2005, helping writers & staff improve their communication skills and know-how of business processes. • Delivered successful training collateral to ITS Academy, Egypt. • We offer: – Specialized training for fresh to junior writers. – Customized & generalized user education courses. – Streamlined processes to set client documentation on target. We closely work with clients to develop a custom training program, customized to their department and business needs. We closely work with clients to develop a custom training program, customized to their department and business needs.
  8. 8. Tools & Technologies • Word Processing tools like MS Word, OpenOffice • Help Authoring tools like RoboHelp, Madcap Flare, AuthorIT • Design & Prototyping Tools like Visio, Photoshop etc. • XML-Authoring/ DITA Framework • Project Management & Collaboration tools like MS Project, Google Docs
  9. 9. Quality & Capabilities • Dedicated, small team • Run by seasoned professionals – more than 7 years of industry experience in technical writing, information design, training, product research, and marketing • Complete understanding of client’s business domain • Client’s access to work throughout the project • Open communication and lean processes that cater to client’s requirements • Guaranteed protection of proprietary information
  10. 10. The Team • Saqib Mughal – 9 years in advertising, research, and software industry – Expertise: business analysis, business process re-engineering, user experience, product analysis, technical writing, requirements management • Nauman Sohail – 6 years in telecom, retail, HR and document management industries – Expertise include: business processes, technical writing, training, social media & marketing communication, service management, gap analysis
  11. 11. Affiliated Consultants • Iffat Riaz – 3 years in retail operations and management – Expertise: services management, marketing strategy, customer service, brand promotion and social media tools. • Samir Anwar – 2 years in marketing communications & IT consultancy – Expertise include: writing, business development, SEO, web development, public speaking, event management
  12. 12. Reach Us • Working with us is simple. – Fill the attached Service Requirements Form and send us back. – Our team will estimate the effort and suggest a solution – Our focus on quality is never compromised – Deal finalizes and we’re good to go! • Send all your requests, feedback and inquiries to: – info@docmentors.com – We promise to return within 2 business days

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