Retail's BIG Fast Track - Retail at the Speed of Disruption
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Jan. 24, 2017•0 likes•1,541 views
Retail's BIG Fast Track - Retail at the Speed of Disruption
Jan. 24, 2017•0 likes•1,541 views
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Retail
National Retail Federation Retail's BIG Show January 15-17-2017 PANO ANTHOS, Founder and Managing Director, XRC Labs LESLIE COHEN, Executive Director, XRC Labs JOE BENINATO, Founder and CEO, Banter ALEXA FLEISCHMAN, CEO, Strypes ERIK SKANTZE, Co-Founder and CEO, Perseus Mirrors LIYIA WU, Founder and CEO, ShopShops
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Retail's BIG Fast Track - Retail at the Speed of Disruption
- 1. Retail's BIG Fast Track - Retail at the Speed of Disruption PANO ANTHOS, Founder and Managing Director, XRC Labs LESLIE COHEN, Executive Director, XRC Labs JOE BENINATO, Founder and CEO, Banter ALEXA FLEISCHMAN, CEO, Strypes ERIK SKANTZE, Co-Founder and CEO, Perseus Mirrors LIYIA WU, Founder and CEO, ShopShops
- 3. The Need for Speed: Accelerating Retail Today Pano Anthos Managing Director, XRC Labs
- 4. WALL STREET IS NOT HAPPY!!!! 4 0. 20. 40. 60. 80. 100. 120. 140. 160. BEST BUY JCPenney KOHL'S macy's NORDSTROM sears TARGET Walmart amazon BRICK & MORTAR RETAILER MARKET VALUE (2006* VS. TODAY) Market Value 2006 (Bn) Market Value Today (Bn) Source: Yahoo Finance *Peak Market Value 2006 360 340 220 200 180 60 40 20 0 (49%) 1,910% (83%) (59%) (46%) (21%) (95%) (15%) 2% BRICK & MORTAR RETAILER MARKET VALUE (2006* VS. TODAY)
- 5. THE STREAMS HAVE CROSSED Credit: NRF 6% 44% 94% 40% 0 20 40 60 80 100 Consumer Shopping Over Thanksgiving Weekend 2009 vs 2016 (Percent) Online In-Store 2009 2016
- 7. SPEED OF TECHNOLOGY
- 8. SPEED OF TECHNOLOGY
- 9. RETAIL INNOVATION
- 12. Credit: Amazon •RETAIL INNOVATION
- 13. 4.3M VIEWS 22K RETWEETS 7.6M VIEWS •RETAIL INNOVATION
- 14. 14 •To Discuss Store to Consumer Store as Experience Store as Platform Store as Services & Rentals
- 15. 15 •THE MOST VALUABLE COMMODITY
- 16. 16 •WHO IS GOING TO WHOM? Credit: Serious Eats
- 17. 17 •STORES GO TO CUSTOMERS Credit: Serious Eats
- 18. STORE AS EXPERIENCE
- 19. 19 LISTEN TO BUILD EXPERIENCE Credit: LA Times
- 20. Blending to create something new PERSONALIZE UNIQUE OUTPUTS
- 21. 21 Credit: Serious Eats •WHOSE IDEA IS THIS?
- 22. STORE AS PLATFORM 22
- 23. STORE AS SERVICE OR RENTAL 23
- 24. STORE AS PLANT 24
- 25. CHANGE Constants in Life:
- 27. WORLD CLASS SPONSORS Our sponsors help fund the lab and work with our startups……. 27 A Network of Peers
- 31. A SMART WORLD STARES BACK ERIK SKANTZE ERIK@PERSEUSMIRRORS.COM
- 32. 1939
- 33. 1939
- 34. 1939
- 35. 2039
- 36. 2039
- 37. 2039
- 38. Purchase Decision Product Fulfillment Customer Experience Data Application
- 39. Information Based Purcha sing
- 40. Convenience Based Purcha sing
- 41. Purchase Decision Product Fulfillment Customer Experience Data Application
- 42. Satisfaction Surveyin g
- 43. Passive Engageme nt
- 44. Purchase Decision Product Fulfillment Customer Experience Data Application
- 45. Third Party Shipping
- 46. Vertical Integration
- 47. Purchase Decision Product Fulfillment Customer Experience Data Application
- 48. Data Acquisition
- 49. Insights & Applicati on
- 50. Takeaways
- 51. A SMART WORLD STARES BACK ERIK SKANTZE ERIK@PERSEUSMIRRORS.COM WWW.PERSEUSMIRRORS.COM
Editor's Notes
- Tony — I want to animate the orange bars for the retailers as the first animation and then have Amazon be the third animation
- http://www.businessinsider.com/retail-and-e-commerce-omnichannel-market-size-product-categories-2016-10
- Technology increased, retail can be stagnant This is a controversial point here. Has retail changed much? User behavior – same User technology provided by store – same
- Transition – contrasting the retail landscape with the technology world
- Tony — lets get the mentions of the Amazon go video — I know it was on the Late, Late Show monologue. Maybe the # of social mentions, shares, video views
- Where retail should good
- To the customer – the most valuable commodity is Time. No one has more of it than anyone else.
- Tony —i want to convey that stores need to go to the consumer and not the consumer to the store.
- Tony —i want to convey that stores need to go to the consumer and not the consumer to the store.
- TONY — Lets remove the right hand image behind the starbucks logo Store as Experience should be an engagement vehicle. We used to consider shopping an entertainment activity. BUT NOT AS A GIMMICK. ((NO storyline)) The experience should be an extension of the brand or category. So if you are selling housewares or china, what are you doing to educate the customer on the social skills that used to be taught in schools? Housewares university? Are you giving me an experience that extends my understanding or appreciation of the product category. Does your retail experience tell a story that entertains or informs the consumer? It could be at the consumer usage level (how to throw a party) or it could be the impact that a given set of china has on a small village in France and the history behind that china manufacturer.
- Tony — lets get a image that fits our page.
- Tony —i want to convey that stores need to go to the consumer and not the consumer to the store.
- The largest store in the world with the smallest physical footprint is the Apple ITunes Store. Most popular apps are what eople buy. What distinguishes them from not just a physical retail store but other digital stores in the past? Overall across category Top sellers – I as a consumer understand what is selling the best right now. Could you imagine being able to capture micro-trends or daily trends that pull the consumer toward or away from that purchase. Recommended New to the store – All time Rankings
- Millennials don’t want to own things. Many people don’t want to own things Leasing cars & renting ski equpment renting camping equipment, toys? **RENTAL MARKET How often have you bought stuff only to send it to goodwill or your local religious help drive? Our velocity of change is creating a force obsolesence that has a number of harmful effects: Causes us to purchase more than we need – results in a backlash of overconsumption Note the small movement (houses, etc.) Causes us to pollute more than we should Fast fashion – throwaway stuff fills our landfills with materials that don’t deterioriate Sharing Economy. --((Barter system))
- Can you combine 15 and 16?
- retail as a platform than a store We take risks We expect some companies will fail We share, share, share We learn from the young
- Catherine khan,