On the heels of NRF’s second “Retail CIO Download” report, the March 2015 issue
of STORES examines issues that are top-of-...
97%of retail CIOs surveyed
consider managing data security
to be a top priority.
DATA SECURITY
Data
Security CIOs are adop...
“We are taking a ‘dream team’ approach,
bringing together the best in the industry to
provide services that range from pre...
Source: IBM
consumer
study.
43% of consumers
prefer to shop online
29% actually made
their last purchase
online
New resear...
“Having a
highly engaged
and personable
shopping experience is a
key ingredient to Boot Barn’s
success. Often companies lo...
78%
of CIOs consider
tech governance
a top priority
BIG DATA INSIGHTS
Source: “Retail CIO
Download Agenda 2015:
Secure and...
“I’m mostly looking to
break down all silos of information
so data can move about freely.
The data sets I’m paying particu...
IN-STORE MOBILE TECHNOLOGY
46%
Source: IBM consumer study.
nrf.com/news/juggling-act
IN-STORE MOBILE TECHNOLOGY
“Our guest is at
the center of all we do.…
We are deploying a task
management solution and an
i...
Read more from the
March 2015 issue of
STORES:
nrf.com/news/stores-march-2015
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A Juggling Act

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On the heels of NRF’s second “Retail CIO Download” report, the March 2015 issue of STORES examines issues that are top-of-mind for retail technology executives.
Read more: https://nrf.com/news/juggling-act

Published in: Retail
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A Juggling Act

  1. 1. On the heels of NRF’s second “Retail CIO Download” report, the March 2015 issue of STORES examines issues that are top-of-mind for retail technology executives. A JUGGLING ACT Retail CIOs are balancing multiple priorities, helping their companies transform the customer experience and grow the bottom line. nrf.com/news/juggling-act
  2. 2. 97%of retail CIOs surveyed consider managing data security to be a top priority. DATA SECURITY Data Security CIOs are adopting a multi-faceted approach, responding to increasing threats with strategies spanning prevention, detection, remediation and communication. Source: “Retail CIO Download Agenda 2015: Secure and Innovate,” a study conducted by Forrester Research and the National Retail Federation. nrf.com/news/juggling-act
  3. 3. “We are taking a ‘dream team’ approach, bringing together the best in the industry to provide services that range from prevention, hardening forensics and detection all the way through branding, communication and public relations.” Dave Finnegan CIO and VP, Information and Interaction Orvis DATASECURITY nrf.com/news/juggling-act
  4. 4. Source: IBM consumer study. 43% of consumers prefer to shop online 29% actually made their last purchase online New research from IBM suggests a widening gap between consumer attitudes toward online shopping and their actual behavior. DIGITAL INNOVATION nrf.com/news/juggling-act
  5. 5. “Having a highly engaged and personable shopping experience is a key ingredient to Boot Barn’s success. Often companies lose that ‘personal touch’ in high growth periods. Our mission is to facilitate a jaw- dropping shopping experience at every turn.” DIGITAL INNOVATION Steve Williams CIO Boot Barn Holdings nrf.com/news/juggling-act
  6. 6. 78% of CIOs consider tech governance a top priority BIG DATA INSIGHTS Source: “Retail CIO Download Agenda 2015: Secure and Innovate,” a study conducted by Forrester Research and the National Retail Federation. “Tech governance” is a catch-all phrase that describes and create shareholder value. nrf.com/news/juggling-act
  7. 7. “I’m mostly looking to break down all silos of information so data can move about freely. The data sets I’m paying particular interest to are receipts or transaction information, customer information, product information and inventory. It’s clear that customers expect to navigate every part of a business and have their information follow them.” BIG DATA INSIGHTS Dave Rumberg Partner and CIO Sports Basement nrf.com/news/juggling-act
  8. 8. IN-STORE MOBILE TECHNOLOGY 46% Source: IBM consumer study. nrf.com/news/juggling-act
  9. 9. IN-STORE MOBILE TECHNOLOGY “Our guest is at the center of all we do.… We are deploying a task management solution and an inventory management application—both delivered on mobile devices. We feel these tools will help to optimize productivity associates, which will allow them to spend more time assisting our guests.” Diane Randolph Senior Vice President and CIO ULTA Beauty nrf.com/news/juggling-act
  10. 10. Read more from the March 2015 issue of STORES: nrf.com/news/stores-march-2015

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