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Week 12 Org Change


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Revision for the Exam

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Week 12 Org Change

  1. 1. Organisational ChangeEverything you hopefullyknow by now (or at least willbefore the exam)
  2. 2.• Exam is worth 40%• 5 sections– 1 and 2; 3 and 4; 5 and 6; 7 and 8; and 9 and 10• You must answer ONE in each section– You cannot do 1 and 2 you must do 1 OR 2• Each of the questions will have multiple parts• Each question is worth 8 marks
  3. 3.• Each sub-question will sat how many marks it is worth• e.g. (a) Compare and contrast the analyser and pathfinderconsultation styles. (4 marks)• 1 point for explaining analyser, 1 point for the contrast• 1 point for explaining pathfinder, 1 point for the contrast
  4. 4.• Set it out clearly.• Double space your work• I will be looking for key words – make them clear• Underline the main ideas• Unfreezing is xyz, Change is xyz, Refreezing is xyz• The easier it is for me to read, the easier it is for me to findyou marks
  5. 5. the bit youhave all beenwaiting for
  6. 6. ChangeOrganisationalChangeOrganisationalDevelopmentStrategicManagement
  7. 7. Change• Problem• Consultant• Diagnosis• Intervention• Everyone in theory should be happy…
  8. 8. One - IntroductionConcept• Two Broad Approaches to Change• History of Change• Scale of Change• Steps to ChangeActivity• Lifeline
  9. 9. Two – Planned Change & SusConcept• Planned v Unplanned change• Themes of OD• Lewis Change Model• The Big 3 Model• SustainabilityActivity• LifelineTheory• Fenwick
  10. 10. Three - MetaphorsConcept• Metaphors– Types– Functions– Criticism• Lewin v ConfucianActivity• MetaphorsTheory• Lewis 3 phase model
  11. 11. Four - ConsultantsConcept• Consultants• External v Internal ConsultantsActivity• Consultancy FirmsTheory• Harvey and Brown – OD Model for Change• Schien 3 models– Doctor Patient, Process Consulting, Purchase of Experience• Consultant Styles– Cheerleader, Pathfinder, Persuader, Stabiliser, Analyser– Sir Harvey Jones’ Morgan Car Company
  12. 12. Five – Gap AnalysisConcept• Diagnosis• What the problem is• Gap / Metaphors• Weisborad ModelTheory• Force Field Analysis
  13. 13. Six – Action ResearchConcept• Action Research– How does it differ from pure research– CriticismsActivity• Action ResearchTheory• Action Research
  14. 14. Seven - InterventionsConcept• What is an interventions• Issues to consider when choosing interventions• Example of an InterventionActivity• Action ResearchTheory• Action Research
  15. 15. Eight – Organisational LearningConcept• What is Organisational Learning• Types of Organisational Learning• Senge’s Five Disciplines– Personal mastery; Shared vision; Team learning; Mentalmodels; and Systems thinkingActivity• Learning Cycle– Accommodator, Diverger, Converger, AssimilatorTheory• Kolb’s Experiential Model of Individual Learning
  16. 16. Nine - ResistanceConcept• Resistance to Change• Managing Resistance to ChangeTheory• Kotter and Schlesinger (1980) six approaches– Education and communication; Participation; Facilitation andsupport; Negotiation and agreement; Manipulation and co-operation; and coercion.• Force Field Analysis– Diagnostic Tool and Intervention• Readings this week – Waddell and Sohal (1998) and Merron(1993)
  17. 17. Ten - InstitutionalisationConcept• Institutionalisation– What does it mean toinstitutionalise and interventionTheory• Institutionalisation Processes– Socialisation, reward allocation, diffusion…• Indicators– Knowledge, performance, preferences, values…• Three types of organisational justice
  18. 18. Eleven – Organisational CultureConcept• Transformational Cultural Change• Strength of an Organisational Culture• Levels of Organisational CultureTheory• Elements of Org Culture– Routine, Rituals, Stories…• Ways to bring about– Vision, rewards, senior management commitment…• Hard to manage
  19. 19.• Main thing: Don’t get too cocky• Go in and smash it• and……
  20. 20. Semester• Come visit me in MGX3991 Leadership Practices andPrinciples• International Management• …..I hope…..
  21. 21.• Student Evaluation of Teaching and Unit• Telling Monash what is good and bad• 1-7 scale (but check – 6 used to be I haven’t been to classand 7 was not assessable)• More importantly you can say how much you love me• Or not love me if that is the case….• Helps me improve• Helps me get jobs =)
  22. 22.• Gives you an extra degree• Get to look into a research topic of your choice – whateveryou are interested in:– Sustainability in Car Manufacturing– Nurses and Work Stress– Malaysian Voting Preferences and Intention to Emigrate• Puts you above your peers• Increases communication skills – verbal and written• Goes on your HECS
  23. 23. WIN