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Resume (6)6


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Resume (6)6

  1. 1. Natalie Rubio Sales Administrator 767 N Workman St. San Fernando, Ca. 91340 CULLIGAN WATER: SYLMAR, CALIFORNIA Providing high quality water treatment equipment for residential and business application PROFESSIONAL EXPERIENCE Customer Service Representative Jan 2005 - 2007 Responsible for handling high volume of calls for largest customer database for Culligan international. Played a key role in maintaining service schedule for the largest office in Culligan international. Scheduled and maintained installation schedule of new customers database including residential and commercial clients Assisted with training and development of new employees Cross trained in billing collection to provide backfill assistance as required Cross trained in all facets of the administrative aspects of the business Responsible for processing of all orders, creating new customer accounts Sales Administrator/ CSR 2007 - Current Set and maintain daily schedule for Household Sales Representatives and Sales Manager Work directly with local venues to schedule shows and events Manage co-op funds and marketing spend Work directly with SM & GM on required compliance schedule Develop marketing collateral and target demographics for specific marketing Work directly with Chamber of Commerce to schedule regular meetings, events and chamber functions Ensure each HSR know specifically what marketing collateral was used and when specific mailings hit Manage and coordinate all lead flow and distribution on BAM Oversee overall lead performance, ie. Closing percentage, revenue per order, revenue per lead and appointment Develop venue marketing locations for HSR's Coordinate and oversee all sales meeting agenda Ensure inventory of all paperwork, brochures and equipment Oversee entire process new orders from written to installation Work closely with administrative staff to provide cross training to handle sales inquiries Take all incoming calls with regards to sales, marketing, events, print and media advertising Able to identify training opportunity based on run rates and forecast Acted as interim Sales Manager Jan - March 2012 SKILLS Computer: Microsoft Outlook, Excel, Word, BAM, Waterflex