Natalia Pro Profile


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My business and education profile online. For all those who have or plan to have a small business developed in the field of tourism and travel services (not necessarily in Croatia) are welcome to contact me.

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Natalia Pro Profile

  1. 1. Natalia Kresic Loncar e-tourism marketing and consulting
  2. 2. About me <ul><li>Where I come from </li></ul><ul><li>How I did in school </li></ul><ul><li>My work </li></ul><ul><li>What motivates me </li></ul><ul><li>What is my last adventure </li></ul><ul><li>What I can and wish to offer </li></ul><ul><li>Let us collaborate </li></ul>
  3. 3. Where I come from <ul><li>Born in USA, 27 years ago </li></ul><ul><li>I mostly reside in Zagreb, Croatia </li></ul><ul><li>I am a fan of travelling and modern-age sociology </li></ul>
  4. 4. How I did in school October 2007 – June 2008 CETT - ESCOLA UNIVERSITARIA D’HOTELERIA I TURISME, Barcelona, Spain. Universidad de Barcelona Official Master Program in Strategic Management of Companies in Tourism Industry – E-tourism 2001 - 2005 AMERICAN COLLEGE OF MANAGEMENT AND TECHNOLOGY Dubrovnik, Croatia Branch of Rochester Institute of Technology, Rochester, New York, USA Bachelor of Science in Hospitality and Service Management with High Honors. Specialization in Marketing and Distribution. 1997 - 2001 Highschool of Hotel and Tourism Administration, Zagreb, Croatia
  5. 5. My work experience <ul><li>Based on tourism companies </li></ul><ul><li>Marketing involved at many stages, especially recently </li></ul><ul><li>News: Entering individual projects at development stage </li></ul><ul><li>In numbers: 4 years of relevant working experience </li></ul><ul><li>  </li></ul>
  6. 6. My work experience <ul><li>a; Group, Zagreb </li></ul><ul><ul><li>0 1 /200 9 – present Web Development Project M anager  </li></ul></ul><ul><ul><li>08/2008 - 01/2009 – Key Account Manager in B2B </li></ul></ul><ul><ul><li>+ Occasionally giving lectures at workshops on tourism and technology </li></ul></ul><ul><li>Tourist Forum, Barcelona – travel agency </li></ul><ul><ul><li>02 - 06/2008 E-commerce specialist   </li></ul></ul><ul><li>a; Group, Zagreb online travel agency </li></ul><ul><li>02 - 10/2007 Head of Spanish market desk </li></ul><ul><li>10/2005 – 02/2007 Contract Manager – B2B Department </li></ul><ul><li>Prectical experience during college: </li></ul><ul><ul><li>Croatia Airlines , Zagreb. M arketing and S uppl ies Dept. 2004 </li></ul></ul><ul><ul><li>Mount Herbert Hotel , Dublin, Ireland. Food & Beverage Dept. 2003 </li></ul></ul><ul><ul><li>Ledo , Agrokor Group, Zagreb. Marketing and Sales Dep t. . 2002 </li></ul></ul><ul><li>From the late 90’s: </li></ul><ul><ul><li>Generalturist travel agency, Zagreb ; Hotel the Breakers, Florida, U.S.A. ; Hotel s Palace, Esplanade and Intercontinental, all in Zagreb </li></ul></ul><ul><li>  </li></ul>
  7. 7. My last adventure Specialization: Official Master Program in Strategic Management of Companies in Tourism Industry E-tourism: Strategic Marketing and Commercialization W on scholarship of the Spanish Ministry of Tourism for foreign students “España 2007”. Program covered: I ntroduc tio n to e-Tourism Leadership skills Strategic Management Capt ivating and fidelizing clients in e-Tourism Economic and Financial Management Electronic Distribution in e-Tourism Final Project: Business Plan Start up of an online travel agency Assisted to industry-relevant events during that year: Fitur, Eibtm, Technology sessions, School’s Master Events  
  8. 8. This motivates me <ul><li>Finding a tempting possibility of success and fighting for it </li></ul><ul><li>Having and giving time to changes </li></ul><ul><li>Loyalty and mutual responsability </li></ul><ul><li>Conversations </li></ul><ul><li>Hearing the people’s voice – how we interact today is a challenge and a surprising learning experience </li></ul><ul><li>Free time and fun </li></ul><ul><li>New places and people </li></ul>
  9. 9. What I can and wish to offer <ul><li>Consulting and business planning for small entrepreneurs in tourism </li></ul><ul><ul><li>small hotels and private accommodation owners </li></ul></ul><ul><ul><li>rural estates </li></ul></ul><ul><ul><li>restaurants </li></ul></ul><ul><ul><li>nature and amusement attractions </li></ul></ul><ul><ul><li>travel agencies </li></ul></ul><ul><ul><li>smaller local tourism offices </li></ul></ul><ul><li>I find this sort of service missing in Croatia, therefore wish to start off now and offer help and service for a better and more competitive tourist product in our region </li></ul><ul><li>  </li></ul>
  10. 10. What this service means in my case? <ul><ul><li>Coutious but yet non-traditional approach </li></ul></ul><ul><ul><ul><li>“ finances are always scarse” </li></ul></ul></ul><ul><ul><li>Info on your clients </li></ul></ul><ul><ul><ul><li>“ Do you have it all somewhere besides your head? Let’s do marketing research and build strategies” </li></ul></ul></ul><ul><ul><li>Ways to get to the clients </li></ul></ul><ul><ul><ul><li>“ Do not waste time, let’s apply online marketing solutions to monitor clients and your costs” </li></ul></ul></ul><ul><ul><li>We work together: mutual consulting and exchange of ideas </li></ul></ul><ul><li>  </li></ul>
  11. 11. What this service means in my case? <ul><ul><li>In addition, practical approach can also include: </li></ul></ul><ul><ul><ul><ul><ul><li>Innovation in services and products </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Hands-on management if needed </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Education and training of staff </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Follow up and continuous support </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Practical help in image development: space, design, merchandise, promo offline and online materials </li></ul></ul></ul></ul></ul><ul><li>  </li></ul>
  12. 12. Let us collaborate <ul><li>If you wish to move a step further, and try new approach to your business, there we can meet </li></ul><ul><li>Contact me for a collaboration, a position or an individual project, I am in for trials and getting to know new teams and ideas. </li></ul>
  13. 13. You can find me on: <ul><ul><li>LinkedIn at </li></ul></ul><ul><ul><li> at </li></ul></ul><ul><ul><li>Slideshare at </li></ul></ul><ul><ul><li>email: </li></ul></ul>