Introduction Knowledge management (KM) has been a recognized concept since about 1995, focusing mainly on information and knowledge sharing. However, it potentially offers so much more. This webinar looks at where KM is heading. Overview The webinar examines the following levels of knowledge management, especially levels 3 and 4 – the future of KM: 1. information management 2. knowledge sharing 3. sense making, decision making and innovation 4. agency and communityship. Objectives The objectives of the webinar are to: - explain the fundamental differences between information and knowledge & information management and knowledge management - highlight the greater potential power of KM compared to information and knowledge sharing - illustrate that knowledge alone is not power; power is the ability to influence and act - explain the concept and importance of communityship. Moderator Mr. David Gurteen - Founder of the Gurteen Knowledge Community - David Gurteen has worked in the KM field for the past 25 years. - Speaker, writer, consultant, coach and conversational host - Best known as the creator of the Gurteen Knowledge Café - For the last seven years, his work has focused on the power of conversation - Currently writing an online book (‘blook’) on conversational leadership Target Audience The webinar is intended for KM practitioners, and for anyone interested in the future of knowledge management or in working more effectively.