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It is a conversation between librarian and user . the
use confronts the librarian with a questions
The success of referenc...
 Bopp & Smith (1995) defines the
reference interview as the
"conversation between a member of the
library reference staff...
1 Welcoming
2 Gathering general information from the user
and getting an overview of the problem
3 Confirming the exact qu...
1. Approachability
2. Interest
Maintain eye contact
Make attentive comments
Give full attention
Speak in comfortable, rela...
 Friendly manner.
 Objectivity.
 Active listening.
 Empathy.
 Calm tone of voice.
 Plain speaking.
 Directing the c...
*It is a method that we used to search catalogue, articles
database and web search engines to find out information.
*Compu...
 Truncation, also called stemming, is a technique
that broadens your search to include various
word endings and spellings...
 Examples:
child* = child, childs, children, childrens,
childhood
genetic* = genetic, genetics, genetically
 Truncation ...
Searching information from the computers with
the help of quotation mark . We can bring
same thing what we need.
When you ...
Boolean operators form the basis of
mathematical sets and database logic.
They connect your search words together to
eithe...
To focus a search, particularly when your topic
contains multiple search terms.
To connect various pieces of information t...
Use AND in a search to:
 narrow your results
 tell the database that ALL search terms must
be present in the resulting r...
AND searches yield only those results which contain both terms
Use OR in a search to:
 connect two or more similar concepts
(synonyms)
 broaden your results, telling the database
that...
example: cloning OR genetics OR reproduction
All three circles represent the result set for this
search. It is a big set b...
Use NOT in a search to:
exclude words from your search
narrow your search, telling the database to
ignore concepts that ma...
 It is used to including a particular word
search
E g: internet marketing + facebook
 It is used to excluding a particular word
search
E g:
internet marketing – facebook
 File search
search with the help of file
E g: .pdf , .jpg , .ppt
 Definition search
e g: define library
 Domine search...
ANY QUESTIONS ?
Nasar o m
photography
THANK YOU
Reference interview
Reference interview
Reference interview
Reference interview
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Reference interview

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Reference interview

  1. 1. It is a conversation between librarian and user . the use confronts the librarian with a questions The success of reference interview will be depend upon the librarian answers. Usually at a reference desk, in which the librarian responds to the user's initial explanation of his or her information need by first attempting to clarify that need and then by directing the user to appropriate information resources.
  2. 2.  Bopp & Smith (1995) defines the reference interview as the "conversation between a member of the library reference staff and a library user for the purpose of clarifying the user’s needs and aiding the user in meeting those needs
  3. 3. 1 Welcoming 2 Gathering general information from the user and getting an overview of the problem 3 Confirming the exact question 4 Intervention, such as giving information, advice or instructions 5 Finishing, including feedback and summary
  4. 4. 1. Approachability 2. Interest Maintain eye contact Make attentive comments Give full attention Speak in comfortable, relaxed tone Confidential place to ask a question 3. Listening (Characteristics of a good listener) 4. Interviewing (Discovering what the client really wants) 5. Searching 6. Answering 7. Follow-up Step
  5. 5.  Friendly manner.  Objectivity.  Active listening.  Empathy.  Calm tone of voice.  Plain speaking.  Directing the conversation.  Concentration.  Eye contact.
  6. 6. *It is a method that we used to search catalogue, articles database and web search engines to find out information. *Computers are the just a tool which help you to get the information from the library *The techniques described in this section will enable you to quickly retrieve relevant information from the thousands of records in a database.
  7. 7.  Truncation, also called stemming, is a technique that broadens your search to include various word endings and spellings.  To use truncation, enter the root of a word and put the truncation symbol at the end.  The database will return results that include any ending of that root word.
  8. 8.  Examples: child* = child, childs, children, childrens, childhood genetic* = genetic, genetics, genetically  Truncation symbols may vary by database; common symbols include: *, !, ?, or #
  9. 9. Searching information from the computers with the help of quotation mark . We can bring same thing what we need. When you put terms between quotations marks, the database is going to search for this exact expression. E g ; search term search entry results draw draw drawn, drawing, withdrawn, drawl draw “draw” draw
  10. 10. Boolean operators form the basis of mathematical sets and database logic. They connect your search words together to either narrow or broaden your set of results. The three basic Boolean operators are: AND, OR, and NOT.
  11. 11. To focus a search, particularly when your topic contains multiple search terms. To connect various pieces of information to find exactly what you're looking for. Example: second creation (title) AND Wilmot and Campbell (author) AND 2000 (year)
  12. 12. Use AND in a search to:  narrow your results  tell the database that ALL search terms must be present in the resulting records example: cloning AND humans AND ethics  The purple triangle in the middle of the Venn diagram below represents the result set for this search. It is a small set using AND, the combination of all three search words.
  13. 13. AND searches yield only those results which contain both terms
  14. 14. Use OR in a search to:  connect two or more similar concepts (synonyms)  broaden your results, telling the database that ANY of your search terms can be present in the resulting records
  15. 15. example: cloning OR genetics OR reproduction All three circles represent the result set for this search. It is a big set because any of those words are valid using the OR operator.
  16. 16. Use NOT in a search to: exclude words from your search narrow your search, telling the database to ignore concepts that may be implied by your search terms example: entry result “civil war” OR “stone river” (civil war) OR (stone river)
  17. 17.  It is used to including a particular word search E g: internet marketing + facebook
  18. 18.  It is used to excluding a particular word search E g: internet marketing – facebook
  19. 19.  File search search with the help of file E g: .pdf , .jpg , .ppt  Definition search e g: define library  Domine search eg : . Org , .com , . edu
  20. 20. ANY QUESTIONS ? Nasar o m photography
  21. 21. THANK YOU

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