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සසසසසසසසස ස
ස
, සසසස
සසසසසසසසස
ස ස
සස සසසසසසස
ස
සසසසසසසසසස සස ස
ස
"යයයයයය යයයයය යයයයයයය යයයයයයය යයය
ය
යයය
යයය
යයය
යයයයයය යයය
යයයයයයය
යයයයය යයයයයය යයයයයයයය
යයයයය යයයයයයයයයයය ය
ය
."
හහහහහහ
හ හහ. හහහහහහහ
හ
(Harold D. Lasswell)
යයයයයයයයයය යයය යය යයයය යයයයයයයය යයයයයයයය
ය
ය
ය
ය
යයයය
යයයය ය යයයයයයයය පපපප යයයයයයය
ය ‍ ‍ ‍ප
ය
යයයයයයය.
යයයයය යයයයය
යය
(Shannon & weaver)
හහහහහහහහහහ හහහ හහහහහහහහ හහහ
හ
සසසසසසසසසස සස ස
ස

යයයයයයයයය
ය
යයයයයයයය
යයයය යය
යයයය යයයයයයය
යයය යයයයයයය
යයයයයය
යයයය යයයයය, යයයයයයයයයයයයයය
ය
,
,
යයයයය
යයයයයයය යය යයයයයයය.
සසසසසසසසස සසස ස
ස

or d
en W
Spok

Written Word

es
mag
lI
isua
V

Bod
y

Lan

g ua
ge
හහහ හහහහහහ හහ
හ
හ
• වවවවවවව වවවවවවව
වවව
• යයයයයයයයය

යයයයයයයයය
ය

යයයයයයයයය

ව
යයයයයයයයය

යයයයයයයයයය
ය

යයයයයයයයයයය යයය ය
ය
ය

යයයය
යයයයයය
ය

යය
.

යයයයය යයයයයයය
යයය

හ

ය

• යයයයයයය යයය යයය යයයය යය යයය යයය යයයය
යයයයයයයය යයය යයය
• යයයයයයයයයයය

යයයයයය
ය

,

යයයයයය,

යයයයයය

,

යයයයයයයය, යයයය යයයය යයය යයයයය යයය යයය
‍ ‍ ‍ය
‍
ය
ය
හහහහහ හහහහහහහ
හහහ
හහහහහ හහහහහහහහහහ
හ

හ
හහහ

හහහහහහ

හහහහහහහහහහහහ හහ හහහ හහහ හහහහ හහ
හ
හ
හ
හහහහහහහහ හහහහහහහ හහහහහ.

හහහහහහහහ
හහහ හහහහහහ
හ
හහහහහහහහහ හහහහහහහ හහහහහ
හ
හ
හහහහහහහහහහ හහහ හහහහහහහහහ
හ
හහහහහහහහහහහ
හහහහහහ හහහහහහ

හ

හ
හහහහහහහ හහහ හ
හ
Executive Director
Manager

Vice President
A.G.M.

Supervisor 1

Supervisor 2

Supervisor 3

Manager
Supervisor
Forman

හහහහහහහහ
හහහ හහහහහ
හ
හහ
සසසසසසසසස
ස
සසසසසසසස
•පපපපපපප
•පපපපපපප (පපපපප)
‍‍ ‍
‍ප
ප
•පපපපප
‍ ‍ ‍ ‍ප
•පපපපප
ප
•පපපපපපපපප පප
‍ ‍ ‍ප
•පපපපපපපප
‍ ‍ ‍ප
Medium

Barrier
SENDER
(encodes)

Barrier

Feedback/Response

RECEIVER
(decodes)
සසස සසසසසස
ස
සසසසස

• සසසසසසසසස l%shdj,sh සසසසසසසස
ස
සසසසසස සසසසසස සසසසසසසස සසසසස
ස
සසස සසසසස සසසසසසසසස සසසසස සස
ස
ස
සසස
• සසස සසසස සසසසස සසසස සසසl%shdj,shl
,
සසසසස සසස සසසසසස
‍ ‍ ‍ස
‍

ස සසස සසස සසස
?,

සසසසස සසසසසස ස? සසස සසසසසසස
ස
සසසසසස සස සස ස )සසස
ස
(සස
සසස සසසසසස සසසසස ස
ස
• සසසසසසස ‍
‍ ‍ ‍ ‍ස‍ ‍ ‍ සසසස සසසසස සසසසසස
‍ස ‍
සසසසසසසසස
සසස සසස
සස

සසස

සසසසසසසස සසස
,

සසසසසසස
ස

සසසසසස
ස

සසසසසසසස
සසස සසස සසසසස සසස සසස.
ස
•

සස සසසස සසසසසසසසස
‍
‍ සසසසසසසසස සසස‍සසසස සසසස
‍
ස
‍
සසසසසස
‍ ‍ ‍ස
‍
සසසසසසස
1949 සස සසසසසසසස
සසසසසසස සසස.
ස

• සසසසසසසසස සස සසසසසස සස සස ස )සසස සසසසසස
ස
(සස
සසසසසස‍ සසස සසසසසසසස සසස
‍
‍
‍ස ‍
සසස.
සසසසසස
ස
ස )සසසසසසස
(සස
සසස .සස.සසස
.සසස
.
සසස සසසසසස සසසස ස
ස
ස
• සසසසසස
ස

ස )සසසස සසසසසසසසසසස සසසසසසස
(සස
ස

සසසස‍ ‍සසසසසසස
‍ ‍ සසස ‍
සසසසසසසස.
• සසසසසස සස සස ස )සසසස
ස
(සස
සසසස සසසසසසසසස
ස
සසසසසසසස
සසසස සසසසසසස
සසසසසසසස සසසසස
ස
ස

ස )සසසස සසසස
(සස

ස සසස ‍ සසසසසසසසස
.
‍‍
‍ස

සසසසසසසසස 1960 සස SMCR සසසසසසසස සස
ස
සසසසසස සසසසසසසසස ‍ සසසසස‍සසස සසසසසසස
ස‍ ‍
ස
‍
ස
සසසසසස
සසස සසසසසසසස
ස
සසසසස සසසස සසස ස
ස

සසසසසසස

• සසසසසසසස සස සසසසසසස
සසස
• සසසසසසසසසසස
• සසසස‍ සසසස සසස‍සසසසසසස
ස ‍
‍
ස
‍
ස
සසසසසස
• සසසස
• සසසසසස
ස
සසස
• සසසසස සසසසසස සසසසස‍ස ස
‍ ‍ස
‍
ස ‍

සස
සසසස ස
ස
• සසසසස සසසසසස සසස සසසස
ස
සසසසසසසස
• සසසසසස සසස සසසසසස
ස
• සසසසසසසසසසසසසස
‍ ‍ ‍ ‍ස
ස
සසසසසසසසසස
‍ ‍ ‍ ‍ ‍ස
සසසසසස
සසස සසසසසසසස
• සසසසසසසස සසස සසසසස
‍ ‍ ‍ ‍ස
• සසසසස‍ස සසසසසසසසස සසසසසස
‍ ‍ ස
‍
‍
ස
සසසසසසසසස සසස‍ස
ස ‍ ‍
‍
ස
‍
ස
• සසසසසස සසසසස
• සසසසසසස සසස සසසසස
ස
• සසසසස සසස සසසසස
සසසසස
ස

• සසසසසසස සසසසසස සසස සසසසසස
ස
• සසසසසසස සසසසසසස
ස සසස
• සසසසසසසසස සසසස සසසසසස
ස
ස
සසසසසසස සසසසසසස
• සසසසසසස සසස සසස
‍ ‍ ‍ ‍ස
ඵඵඵඵඵඵ
ඵඵඵ ඵඵඵඵඵඵඵඵඵඵ
ඵ
ේ
ේ
ේ
ේ ඵඵ
ඵේඵ ඵඵ

An effective verbal
communicator:
• Clarifies
• Listens
• Encourages
empathically
• Acknowledges
• Restates/repeats

An effective nonverbal
communicator:
• Relaxes
• Opens up
• Leans toward the other
person
• Establishes eye contact
• Shows appropriate facial
expressions
ඵඵඵ ඵඵඵඵඵඵ
ඵ
ඵඵඵඵ
 භභභභභ
 ඵඵඵඵඵඵඵඵඵ ඵඵඵඵ
ඵඵඵඵඵඵඵඵ.
 ඵඵඵඵඵඵඵ ඵඵඵඵඵඵඵ
‍ ‍
‍
‍ ‍ඵ
ඵඵඵඵඵඵඵඵඵ.
 ඵඵඵඵ ඵඵඵඵඵඵ ඵඵඵ
ඵඵඵඵඵ.
 ඵඵඵඵඵඵඵ ඵඵඵ.
‍ ‍ ඵ ‍ ‍ඵ
‍
 ඵඵඵඵඵඵ ඵඵ ඵඵඵඵඵඵඵඵ
Success for YOU…
…in the new global and diverse
workplace requires
excellent communication skills!
ඵඵඵ ඵඵ ඵඵඵ ඵ
ඵ ඵ
ඵ
ඵඵඵ ඵඵ ඵඵ
ඵ ඵ
ඵඵඵඵඵඵඵඵඵ
ඵ
ඵඵඵඵඵඵඵ
ඵ
ඵඵඵඵඵ
ඵඵඵ
ඵඵඵඵඵ
ඵඵ
ඵඵඵඵඵඵඵඵ
ඵ ඵ
ඵ ඵඵඵඵඵ
ඵ
ඵඵඵඵඵඵ ඵ
ඵ
ඵඵඵඵඵඵඵ ඵඵඵඵඵඵඵඵඵඵඵ
ඵ ඵ
ඵඵ ඵඵඵඵඵඵඵඵඵඵඵ ඵඵ
ඵඵඵඵඵඵ
ඵ
ඵඵඵඵඵ ඵඵඵඵඵඵඵඵඵ
ඵඵඵ
ඵඵඵඵඵඵඵ ඵඵඵඵ ඵඵඵඵඵ
‍ ‍ ‍ ‍ඵ
ඵ
ඵඵඵ
 ඵඵඵඵඵඵ ඵඵඵඵඵඵඵ ඵඵඵඵ
ඵ
ඵඵඵඵඵඵඵ ඵඵඵඵඵඵඵ
ඵඵඵ ඵඵඵඵඵඵඵඵ
නනනනනනන
න
• භභභභභභභ
භ
භභභ
භභභ භභභභභභභ
භ
භභභභභභභභභ භභභ භභ භභභභභ භභභභ
භ
භභභභභභභභ
භ
භභභභ භභභභභභ භභභභභභ භභභ
භ
භභභභභභ ‍ ‍
භභභභභභභ භ‍භභභභභභභභභ භභභභ
‍
‍
.
භභභභභභභභභභභ භභභභභභභභභභභ භභභභ
භ
භභභභභභභභ භභභභ
භභභ භභභ (power) ඵඵ
ඵඵඵඵඵඵඵඵ
(Authority)
ඵඵඵඵඵඵඵඵ ඵඵ ඵඵඵඵඵ.
ඵඵඵ ඵඵ ඵඵඵඵඵඵඵඵ
• ඵඵඵ ඵඵඵ ඵඵඵඵ
ඵඵඵඵඵ
ඵඵඵඵඵ ඵඵඵඵ ඵඵඵඵ,
ඵඵඵඵඵඵඵඵ ඵඵ ඵඵඵඵඵඵ
ඵඵඵ ඵඵ
ඵ
ඵඵඵඵඵඵඵඵඵඵ
•ඵඵඵඵඵඵඵඵ
ඵ
ඵඵඵ ඵඵඵඵ
ඵඵඵඵඵ
ඵඵඵඵඵඵඵ
ඵඵඵඵඵ ඵඵඵඵ ඵඵඵඵඵඵඵඵ

ඵඵඵඵඵඵ ඵඵඵඵඵඵඵඵ ඵඵඵඵ
ඵ
ඵඵඵ ඵඵඵඵඵඵ ඵඵඵඵඵඵඵඵ
ඵඵඵ ඵඵඵඵඵඵඵ ඵ
ඵ
.
Qualities of leadership
positive self image

Clear vision

Key leadership
qualities

Innovative ideas to
problems

Quickly sense and
respond to changes
ඵඵඵඵඵඵ ඵඵඵඵඵඵ
ඵ
 ඵඵඵඵඵඵ
ඵ

ඵඵඵඵඵඵඵඵඵ

(Technical

Skill)

-

ඵඵඵඵ ඵඵඵඵඵඵ ඵඵඵ
ඵඵඵඵඵඵඵ
ඵ
ඵඵඵඵඵඵඵ
ඵඵඵඵ ඵඵඵඵඵඵඵඵඵ ඵඵඵ
ඵ
ඵ

ඵඵ

 ඵඵඵඵඵඵඵ ඵඵඵඵඵඵඵඵඵ (Conceptual Skill) ඵ
ඵඵඵඵඵඵඵඵ ඵඵඵඵඵඵ ඵඵඵඵඵ ඵඵඵඵඵ
ඵ ඵ
ඵඵ ඵඵඵඵඵ‍ ඵඵඵඵඵ ඵඵඵඵඵඵ ඵ‍ඵඵඵඵ
‍
‍
ඵ
‍
ඵඵඵඵඵඵඵඵඵ ඵඵඵඵඵඵඵ
 ඵඵඵඵඵඵඵඵඵ ඵඵඵඵඵඵඵඵ (Diagnose Skill) ‍ ‍ ‍ ‍ ‍ඵ
ඵ
ඵඵඵඵඵඵඵඵඵ ‍ ඵඵඵඵඵ ‍ ඵඵඵඵඵ ඵඵඵඵඵ
‍ ‍
‍ඵ
වවවවවවවවවවවව වවවවවවවව
ව
ව
Skill)

-

වවව වවවවවවවව
‍ ‍
‍

වවවවව
‍

(Analytical
වවවවව
‍ව

වවවව වවවවවවවවවව වව වවවව වවවවව
වවවවවව වවවවව
වවවවවව

වවවවවව

වවවවව

වවවවවව

වවවවවවවව

වවවවවවවවව වවවවවවව
වවවවවවව වවවවවවවව (Communication Skill) වවවවවවවවවව
‍ ‍
‍
‍

වවවවවවවවවව

වවවවව
ව

වවවව
‍ව

වවවවවවව
වවවවවවව
වවව වවවවවවවවවවව
ව
වවවවව වවවව ව වවවවවවවව
ව
වවවව වවවවව වවවව
වවවවවව වවවවවවවව වව .
ව
වවවවවව
වව (Intelligence)
වවවවවවවව වව (Tactfulness)
වවවවවවව වව (Accuracy)
‍ ‍ ‍ ‍ ‍ව
වවවවව (Tolerance)
වවවවවවව (Personality)
වවවවවව (Honest)
• වවවවවවවවවව වවව
ව
වවවවවවව වවවවවව (Team Spirit)
ව
• වවවවවවවවව වව (Trust)
ව
ව
• වවව වවවවවවව (Self Confidence)
ව
ව
• වවවවවවව වවවවව (Initiative)
‍ ‍ ‍ ‍ව
ව
ව
වවවවවව වවව
ව
ව
• වවවවවවව

වවවවවවව
ව

වවවවවවවවවව
ව
වවව

වවවව

වවවව

වවවවවවවව

වවව

වවවවව

-

වවවවව

ව

වවවවවවව
ව

වවවවවවව

වවවවවවවව.
ව

වවවවවව

වවවවවවවව

වවවවවවවවව
වවව වව වවවවව.
• වවවවවවවව

වවවවවවව
ව

-
A good leader inspires people to have confidence

A great leader inspires people to have confidence
themselves”.

in their leader.

in
Questions

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Communication

  • 2. සසසසසසසසසස සස ස ස "යයයයයය යයයයය යයයයයයය යයයයයයය යයය ය යයය යයය යයය යයයයයය යයය යයයයයයය යයයයය යයයයයය යයයයයයයය යයයයය යයයයයයයයයයය ය ය ." හහහහහහ හ හහ. හහහහහහහ හ (Harold D. Lasswell) යයයයයයයයයය යයය යය යයයය යයයයයයයය යයයයයයයය ය ය ය ය යයයය යයයය ය යයයයයයයය පපපප යයයයයයය ය ‍ ‍ ‍ප ය යයයයයයය. යයයයය යයයයය යය (Shannon & weaver) හහහහහහහහහහ හහහ හහහහහහහහ හහහ හ
  • 3. සසසසසසසසසස සස ස ස යයයයයයයයය ය යයයයයයයය යයයය යය යයයය යයයයයයය යයය යයයයයයය යයයයයය යයයය යයයයය, යයයයයයයයයයයයයය ය , , යයයයය යයයයයයය යය යයයයයයය.
  • 4. සසසසසසසසස සසස ස ස or d en W Spok Written Word es mag lI isua V Bod y Lan g ua ge
  • 5. හහහ හහහහහහ හහ හ හ • වවවවවවව වවවවවවව වවව • යයයයයයයයය යයයයයයයයය ය යයයයයයයයය ව යයයයයයයයය යයයයයයයයයය ය යයයයයයයයයයය යයය ය ය ය යයයය යයයයයය ය යය . යයයයය යයයයයයය යයය හ ය • යයයයයයය යයය යයය යයයය යය යයය යයය යයයය යයයයයයයය යයය යයය • යයයයයයයයයයය යයයයයය ය , යයයයයය, යයයයයය , යයයයයයයය, යයයය යයයය යයය යයයයය යයය යයය ‍ ‍ ‍ය ‍ ය ය
  • 6. හහහහහ හහහහහහහ හහහ හහහහහ හහහහහහහහහහ හ හ හහහ හහහහහහ හහහහහහහහහහහහ හහ හහහ හහහ හහහහ හහ හ හ හ හහහහහහහහ හහහහහහහ හහහහහ. හහහහහහහහ හහහ හහහහහහ හ හහහහහහහහහ හහහහහහහ හහහහහ හ හ හහහහහහහහහහ හහහ හහහහහහහහහ හ හහහහහහහහහහහ හහහහහහ හහහහහහ හ හ
  • 7. හහහහහහහ හහහ හ හ Executive Director Manager Vice President A.G.M. Supervisor 1 Supervisor 2 Supervisor 3 Manager Supervisor Forman හහහහහහහහ හහහ හහහහහ හ හහ
  • 8. සසසසසසසසස ස සසසසසසසස •පපපපපපප •පපපපපපප (පපපපප) ‍‍ ‍ ‍ප ප •පපපපප ‍ ‍ ‍ ‍ප •පපපපප ප •පපපපපපපපප පප ‍ ‍ ‍ප •පපපපපපපප ‍ ‍ ‍ප
  • 10. සසස සසසසසස ස සසසසස • සසසසසසසසස l%shdj,sh සසසසසසසස ස සසසසසස සසසසසස සසසසසසසස සසසසස ස සසස සසසසස සසසසසසසසස සසසසස සස ස ස සසස • සසස සසසස සසසසස සසසස සසසl%shdj,shl , සසසසස සසස සසසසසස ‍ ‍ ‍ස ‍ ස සසස සසස සසස ?, සසසසස සසසසසස ස? සසස සසසසසසස ස
  • 11. සසසසසස සස සස ස )සසස ස (සස සසස සසසසසස සසසසස ස ස • සසසසසසස ‍ ‍ ‍ ‍ ‍ස‍ ‍ ‍ සසසස සසසසස සසසසසස ‍ස ‍ සසසසසසසසස සසස සසස සස සසස සසසසසසසස සසස , සසසසසසස ස සසසසසස ස සසසසසසසස සසස සසස සසසසස සසස සසස. ස • සස සසසස සසසසසසසසස ‍ ‍ සසසසසසසසස සසස‍සසසස සසසස ‍ ස ‍ සසසසසස ‍ ‍ ‍ස ‍ සසසසසසස 1949 සස සසසසසසසස සසසසසසස සසස. ස • සසසසසසසසස සස සසසසසස සස සස ස )සසස සසසසසස ස (සස සසසසසස‍ සසස සසසසසසසස සසස ‍ ‍ ‍ස ‍ සසස.
  • 12.
  • 13. සසසසසස ස ස )සසසසසසස (සස සසස .සස.සසස .සසස . සසස සසසසසස සසසස ස ස ස • සසසසසස ස ස )සසසස සසසසසසසසසසස සසසසසසස (සස ස සසසස‍ ‍සසසසසසස ‍ ‍ සසස ‍ සසසසසසසස. • සසසසසස සස සස ස )සසසස ස (සස සසසස සසසසසසසසස ස සසසසසසසස සසසස සසසසසසස සසසසසසසස සසසසස ස ස ස )සසසස සසසස (සස ස සසස ‍ සසසසසසසසස . ‍‍ ‍ස සසසසසසසසස 1960 සස SMCR සසසසසසසස සස ස සසසසසස සසසසසසසසස ‍ සසසසස‍සසස සසසසසසස ස‍ ‍ ස ‍ ස
  • 14.
  • 15. සසසසසස සසස සසසසසසසස ස සසසසස සසසස සසස ස ස සසසසසසස • සසසසසසසස සස සසසසසසස සසස • සසසසසසසසසසස • සසසස‍ සසසස සසස‍සසසසසසස ස ‍ ‍ ස ‍ ස සසසසසස • සසසස • සසසසසස ස සසස • සසසසස සසසසසස සසසසස‍ස ස ‍ ‍ස ‍ ස ‍ සස
  • 16. සසසස ස ස • සසසසස සසසසසස සසස සසසස ස සසසසසසසස • සසසසසස සසස සසසසසස ස • සසසසසසසසසසසසසස ‍ ‍ ‍ ‍ස ස සසසසසසසසසස ‍ ‍ ‍ ‍ ‍ස සසසසසස සසස සසසසසසසස • සසසසසසසස සසස සසසසස ‍ ‍ ‍ ‍ස • සසසසස‍ස සසසසසසසසස සසසසසස ‍ ‍ ස ‍ ‍ ස
  • 17. සසසසසසසසස සසස‍ස ස ‍ ‍ ‍ ස ‍ ස • සසසසසස සසසසස • සසසසසසස සසස සසසසස ස • සසසසස සසස සසසසස
  • 18. සසසසස ස • සසසසසසස සසසසසස සසස සසසසසස ස • සසසසසසස සසසසසසස ස සසස • සසසසසසසසස සසසස සසසසසස ස ස සසසසසසස සසසසසසස • සසසසසසස සසස සසස ‍ ‍ ‍ ‍ස
  • 19. ඵඵඵඵඵඵ ඵඵඵ ඵඵඵඵඵඵඵඵඵඵ ඵ ේ ේ ේ ේ ඵඵ ඵේඵ ඵඵ An effective verbal communicator: • Clarifies • Listens • Encourages empathically • Acknowledges • Restates/repeats An effective nonverbal communicator: • Relaxes • Opens up • Leans toward the other person • Establishes eye contact • Shows appropriate facial expressions
  • 20. ඵඵඵ ඵඵඵඵඵඵ ඵ ඵඵඵඵ  භභභභභ  ඵඵඵඵඵඵඵඵඵ ඵඵඵඵ ඵඵඵඵඵඵඵඵ.  ඵඵඵඵඵඵඵ ඵඵඵඵඵඵඵ ‍ ‍ ‍ ‍ ‍ඵ ඵඵඵඵඵඵඵඵඵ.  ඵඵඵඵ ඵඵඵඵඵඵ ඵඵඵ ඵඵඵඵඵ.  ඵඵඵඵඵඵඵ ඵඵඵ. ‍ ‍ ඵ ‍ ‍ඵ ‍  ඵඵඵඵඵඵ ඵඵ ඵඵඵඵඵඵඵඵ
  • 21. Success for YOU… …in the new global and diverse workplace requires excellent communication skills!
  • 22. ඵඵඵ ඵඵ ඵඵඵ ඵ ඵ ඵ ඵ ඵඵඵ ඵඵ ඵඵ ඵ ඵ ඵඵඵඵඵඵඵඵඵ ඵ ඵඵඵඵඵඵඵ ඵ ඵඵඵඵඵ ඵඵඵ ඵඵඵඵඵ ඵඵ ඵඵඵඵඵඵඵඵ ඵ ඵ ඵ ඵඵඵඵඵ ඵ
  • 23. ඵඵඵඵඵඵ ඵ ඵ ඵඵඵඵඵඵඵ ඵඵඵඵඵඵඵඵඵඵඵ ඵ ඵ ඵඵ ඵඵඵඵඵඵඵඵඵඵඵ ඵඵ ඵඵඵඵඵඵ ඵ ඵඵඵඵඵ ඵඵඵඵඵඵඵඵඵ ඵඵඵ ඵඵඵඵඵඵඵ ඵඵඵඵ ඵඵඵඵඵ ‍ ‍ ‍ ‍ඵ ඵ ඵඵඵ  ඵඵඵඵඵඵ ඵඵඵඵඵඵඵ ඵඵඵඵ ඵ ඵඵඵඵඵඵඵ ඵඵඵඵඵඵඵ ඵඵඵ ඵඵඵඵඵඵඵඵ
  • 24. නනනනනනන න • භභභභභභභ භ භභභ භභභ භභභභභභභ භ භභභභභභභභභ භභභ භභ භභභභභ භභභභ භ භභභභභභභභ භ භභභභ භභභභභභ භභභභභභ භභභ භ භභභභභභ ‍ ‍ භභභභභභභ භ‍භභභභභභභභභ භභභභ ‍ ‍ . භභභභභභභභභභභ භභභභභභභභභභභ භභභභ භ භභභභභභභභ භභභභ භභභ භභභ (power) ඵඵ ඵඵඵඵඵඵඵඵ (Authority) ඵඵඵඵඵඵඵඵ ඵඵ ඵඵඵඵඵ.
  • 25. ඵඵඵ ඵඵ ඵඵඵඵඵඵඵඵ • ඵඵඵ ඵඵඵ ඵඵඵඵ ඵඵඵඵඵ ඵඵඵඵඵ ඵඵඵඵ ඵඵඵඵ, ඵඵඵඵඵඵඵඵ ඵඵ ඵඵඵඵඵඵ ඵඵඵ ඵඵ ඵ ඵඵඵඵඵඵඵඵඵඵ •ඵඵඵඵඵඵඵඵ ඵ ඵඵඵ ඵඵඵඵ ඵඵඵඵඵ ඵඵඵඵඵඵඵ ඵඵඵඵඵ ඵඵඵඵ ඵඵඵඵඵඵඵඵ ඵඵඵඵඵඵ ඵඵඵඵඵඵඵඵ ඵඵඵඵ ඵ ඵඵඵ ඵඵඵඵඵඵ ඵඵඵඵඵඵඵඵ ඵඵඵ ඵඵඵඵඵඵඵ ඵ ඵ .
  • 26. Qualities of leadership positive self image Clear vision Key leadership qualities Innovative ideas to problems Quickly sense and respond to changes
  • 27. ඵඵඵඵඵඵ ඵඵඵඵඵඵ ඵ  ඵඵඵඵඵඵ ඵ ඵඵඵඵඵඵඵඵඵ (Technical Skill) - ඵඵඵඵ ඵඵඵඵඵඵ ඵඵඵ ඵඵඵඵඵඵඵ ඵ ඵඵඵඵඵඵඵ ඵඵඵඵ ඵඵඵඵඵඵඵඵඵ ඵඵඵ ඵ ඵ ඵඵ  ඵඵඵඵඵඵඵ ඵඵඵඵඵඵඵඵඵ (Conceptual Skill) ඵ ඵඵඵඵඵඵඵඵ ඵඵඵඵඵඵ ඵඵඵඵඵ ඵඵඵඵඵ ඵ ඵ ඵඵ ඵඵඵඵඵ‍ ඵඵඵඵඵ ඵඵඵඵඵඵ ඵ‍ඵඵඵඵ ‍ ‍ ඵ ‍ ඵඵඵඵඵඵඵඵඵ ඵඵඵඵඵඵඵ  ඵඵඵඵඵඵඵඵඵ ඵඵඵඵඵඵඵඵ (Diagnose Skill) ‍ ‍ ‍ ‍ ‍ඵ ඵ ඵඵඵඵඵඵඵඵඵ ‍ ඵඵඵඵඵ ‍ ඵඵඵඵඵ ඵඵඵඵඵ ‍ ‍ ‍ඵ
  • 28. වවවවවවවවවවවව වවවවවවවව ව ව Skill) - වවව වවවවවවවව ‍ ‍ ‍ වවවවව ‍ (Analytical වවවවව ‍ව වවවව වවවවවවවවවව වව වවවව වවවවව වවවවවව වවවවව වවවවවව වවවවවව වවවවව වවවවවව වවවවවවවව වවවවවවවවව වවවවවවව වවවවවවව වවවවවවවව (Communication Skill) වවවවවවවවවව ‍ ‍ ‍ ‍ වවවවවවවවවව වවවවව ව වවවව ‍ව වවවවවවව වවවවවවව
  • 29. වවව වවවවවවවවවවව ව වවවවව වවවව ව වවවවවවවව ව වවවව වවවවව වවවව වවවවවව වවවවවවවව වව . ව වවවවවව වව (Intelligence) වවවවවවවව වව (Tactfulness) වවවවවවව වව (Accuracy) ‍ ‍ ‍ ‍ ‍ව වවවවව (Tolerance) වවවවවවව (Personality) වවවවවව (Honest)
  • 30. • වවවවවවවවවව වවව ව වවවවවවව වවවවවව (Team Spirit) ව • වවවවවවවවව වව (Trust) ව ව • වවව වවවවවවව (Self Confidence) ව ව • වවවවවවව වවවවව (Initiative) ‍ ‍ ‍ ‍ව ව ව
  • 32. A good leader inspires people to have confidence A great leader inspires people to have confidence themselves”. in their leader. in