Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Operations Strategy and Planning Manager


Published on

We are looking for a smart and energetic Operations Strategy & Planning Manager to help us develop and roll out strategic initiatives to ensure we deliver customers orders in a fast and cost effective way with perfect customer experience. The Manager will report to the COO (Chief Operating Officer) and will be responsible for:
● Monitor all Key Performance Metrics of continuous improvement projects across Lazada operations (customer service, order fulfillment, last mile delivery, vendor management, after sales)
● Identify ideas and lead projects to drive operations performance and cost improvements across departments
● Perform analyses to support the management team to make critical business decisions
● Develop models to optimize operational costs and performance
● Prepare ad-hoc analyses and presentations for the COO and the regional operations team (based in Singapore)
● Take lead on the strategic planning, resource management and vendor negotiation processes
● Coordinate with regional and local teams to manage the roll-out of new features

Desired Skills and Experience
● 5+ years of experience in Cost Controlling, Financial Analysis and/or Performance Management or comparable analytical positions
● Strong problem-solving, analytical skills and knowledge of Microsoft Excel
● Ability to take initiatives in a constantly-changing work environment, flexible “can do” attitude
● Demonstrated ability to handle multiple tasks, to prioritize those tasks and meet deadlines
● Excellent written and verbal communication skills (English and preferably also Vietnamese)
● SQL knowledge a strong plus

Published in: Data & Analytics
  • Be the first to comment

  • Be the first to like this

Operations Strategy and Planning Manager

  1. 1. Operations Strategy & Planning Manager (Lazada Vietnam) About Lazada Lazada is pioneeringe-Commerce acrossSoutheastAsia.Launchedin2012, Lazada has grownrapidlyto include over7,000 employeesinthe region,withoperationsinHongKong,Indonesia,Malaysia, Philippines,Thailand,VietnamandSingapore.Lazadahasearnedthe trustand financial backingof key investorsTesco,J.P.Morgan,Verlinvest,InvestmentABKinnevikandRocketInternet. Revolutionizingthe waywe shop,andperformonlinetransactionsacrossthe region,Lazadahasan online footprintof +4.5 milliondailyvisitstoitswebsites,+20,000 active sellers,+60fulfillmentcenters and lastmile hubs,andthe largestFacebookfollowinginSoutheastAsiawithover19millionfans. Givenourtremendousgrowth,we are searchingfordynamic,entrepreneurial,broad-mindedindividuals to be part of our rapidlyexpandingteam!Joinourdiverseandmotivatedteamtohone inonyour creativityaswell asimplementnewinitiativeswithinanurturing,equal opportunityenvironment! Job Description We are lookingfora smart and energeticOperationsStrategy&PlanningManagertohelpusdevelop and roll outstrategicinitiativestoensure we delivercustomersordersinafastand cost effectiveway withperfectcustomerexperience.The Managerwill reporttothe COO(Chief OperatingOfficer) andwill be responsiblefor: ● Monitoringall KeyPerformance Metricsof continuousimprovementprojectsacrossLazada operations(customerservice,order fulfillment,lastmile delivery,vendormanagement,after sales) ● Identifyingideasandleadprojectstodrive operationsperformanceandcostimprovements across departments ● Performinganalysestosupportthe managementteamtomake critical businessdecisions ● Developingmodelstooptimizeoperational costsandperformance ● Preparingadhoc analysesandpresentationsforthe COOand the regional operationsteam (basedinSingapore) ● Takingleadon the strategicplanning,resource managementandvendornegotiationprocesses ● Coordinatingwithregional andlocal teamstomanage the roll-outof new features DesiredSkillsand Experience ● 5+ yearsof experience in CostControlling,FinancialAnalysisand/orPerformance Management or comparable analytical positions ● Strongproblem-solving,analytical skillsandknowledge of MicrosoftExcel ● Abilitytotake initiativesinaconstantly-changingworkenvironment,flexible “cando”attitude ● Demonstratedabilitytohandle multipletasks,toprioritizethose tasksandmeetdeadlines
  2. 2. ● Excellentwrittenandverbal communicationskills(EnglishandpreferablyalsoVietnamese) ● SQL knowledge astrongplus Please sendyourCV includingyourearlieststartingdate withjobtitleinthe subjecttonam.tran-