SlideShare a Scribd company logo
THE
PATIENT
WILL SEE YOU
NOW!
Amit is a healthcare enthusiast who is passionate about the application of
creative ideas to improve the healthcare ecosystem. He has been involved
with US healthcare for over a decade and loves to understand the challenges
of various stakeholders, impact of regulations on them and figure out ways to
leverage technology that will impact business positively.
3
3
4
9
11
11
Contents
Introduction
Who Moved the Cheese
The Shift from Volume to Value
So What's The Pickle Here?
How Do You Get your Mojo Back?
Dynamics 365 For Healthcare
Outcome Impacted
Conclusion 15
14
Away from all this, Rumpelstiltskin, the Mayor, patted himself on the back for the
success of his masterplan. You see, it was only a couple of years ago that, he was given
a daunting task – lowering the healthcare expenses in the land. Everyone, even the
doctors, had said it was impossible. How could they follow the wellbeing of everyone
in town? Now, with D365, it seemed to fit just right! Rumpelstiltskin, pleased at his
decision to give the crystal ball to Dr. Pan, smiled as he spun some gold.
All rights reserved © 2020 15
True TCO Calculation
The Total Cost of Ownership and payback period in the light of the above becomes a pertinent thought. Those important
financial calculations are made easy by D365 as the benefits derived and attributable to it can be quantified within it and
tracked. That makes the decision of going with D365 a no brainer. Below are the left and right sides of that equation.
Savings achieved - TCO = Profit derived out of your choice
Conclusion
With the changed perspective of looking at the patients, it’s time you embraced the all-powerful D365 to support a true
customer-centric relationship management philosophy. A change of this magnitude often demands transformation that
looks daunting before the first step. Trust us on this though - that first step is as hard as it gets; once you take it, you will
find ways, avenues, and partners to help you in that journey.
We are one such partner that understands the US healthcare context and the CRM philosophy. If you are wondering
about if or when, we can make that a whole lot easier for you by inviting you for a friendly chat.
Reduced no shows
Episodes prevented
Costs saved on automated administrative actions
Reduction in the at-risk population
Collections improvements
3rd party costs eliminated
Better payer reimbursements and contracts
Patient/provider satisfaction – or maybe leave that out just
as the garnishing on the top
License costs for all relevant
stakeholders
Cost of add-ons you may choose
(Power BI, Portals, Marketing
Automation, etc.)
Implementation cost
Ongoing maintenance costs – Cloud
and support staff
Learning, training, change management
costs
TCO Savings attributable to 	
Responsive Actions
Real-time event notifications, automated triaging, digital flow of information, and anytime anywhere access over mobile
inspire timely actions from your staff.	
Insights with no lag
Without added effort or lag of data crunching, your users experience intuitive, drill-down visualizations of information
that’s contextually relevant for them.
Talk to our healthcare experts today
About Us
At Nalashaa, we partner with healthcare organizations, from startups
to established firms, and work with them to build solutions with
engaging user experiences that reduce organizational cost and risk.
Our healthcare and technology expertise, along with our flexible
engagement models, make us a great fit for developing the quality
technology solutions while reducing time to market and costs.
732-602-2560 X 200
Reach Us:
510 Thornall Street, Suite 210, Edison, NJ, USA 08837
www.nalashaahealth.com
All rights reserved © 2020 16

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Crm for-hc-mini - final

  • 1. THE PATIENT WILL SEE YOU NOW! Amit is a healthcare enthusiast who is passionate about the application of creative ideas to improve the healthcare ecosystem. He has been involved with US healthcare for over a decade and loves to understand the challenges of various stakeholders, impact of regulations on them and figure out ways to leverage technology that will impact business positively.
  • 2. 3 3 4 9 11 11 Contents Introduction Who Moved the Cheese The Shift from Volume to Value So What's The Pickle Here? How Do You Get your Mojo Back? Dynamics 365 For Healthcare Outcome Impacted Conclusion 15 14
  • 3. Away from all this, Rumpelstiltskin, the Mayor, patted himself on the back for the success of his masterplan. You see, it was only a couple of years ago that, he was given a daunting task – lowering the healthcare expenses in the land. Everyone, even the doctors, had said it was impossible. How could they follow the wellbeing of everyone in town? Now, with D365, it seemed to fit just right! Rumpelstiltskin, pleased at his decision to give the crystal ball to Dr. Pan, smiled as he spun some gold. All rights reserved © 2020 15 True TCO Calculation The Total Cost of Ownership and payback period in the light of the above becomes a pertinent thought. Those important financial calculations are made easy by D365 as the benefits derived and attributable to it can be quantified within it and tracked. That makes the decision of going with D365 a no brainer. Below are the left and right sides of that equation. Savings achieved - TCO = Profit derived out of your choice Conclusion With the changed perspective of looking at the patients, it’s time you embraced the all-powerful D365 to support a true customer-centric relationship management philosophy. A change of this magnitude often demands transformation that looks daunting before the first step. Trust us on this though - that first step is as hard as it gets; once you take it, you will find ways, avenues, and partners to help you in that journey. We are one such partner that understands the US healthcare context and the CRM philosophy. If you are wondering about if or when, we can make that a whole lot easier for you by inviting you for a friendly chat. Reduced no shows Episodes prevented Costs saved on automated administrative actions Reduction in the at-risk population Collections improvements 3rd party costs eliminated Better payer reimbursements and contracts Patient/provider satisfaction – or maybe leave that out just as the garnishing on the top License costs for all relevant stakeholders Cost of add-ons you may choose (Power BI, Portals, Marketing Automation, etc.) Implementation cost Ongoing maintenance costs – Cloud and support staff Learning, training, change management costs TCO Savings attributable to Responsive Actions Real-time event notifications, automated triaging, digital flow of information, and anytime anywhere access over mobile inspire timely actions from your staff. Insights with no lag Without added effort or lag of data crunching, your users experience intuitive, drill-down visualizations of information that’s contextually relevant for them. Talk to our healthcare experts today
  • 4. About Us At Nalashaa, we partner with healthcare organizations, from startups to established firms, and work with them to build solutions with engaging user experiences that reduce organizational cost and risk. Our healthcare and technology expertise, along with our flexible engagement models, make us a great fit for developing the quality technology solutions while reducing time to market and costs. 732-602-2560 X 200 Reach Us: 510 Thornall Street, Suite 210, Edison, NJ, USA 08837 www.nalashaahealth.com All rights reserved © 2020 16