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How Unified Communication Helps in Business Growth

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How Unified Communication Helps in Business Growth

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In today's time, customers contact you via different communication mediums, and handling all those queries from individual platforms creates complexity for agents.
To solve this issue, unified communication solutions have emerged.
These solutions not only help businesses to streamline their communication process also increases the growth.
Here's how UC solutions are useful?

In today's time, customers contact you via different communication mediums, and handling all those queries from individual platforms creates complexity for agents.
To solve this issue, unified communication solutions have emerged.
These solutions not only help businesses to streamline their communication process also increases the growth.
Here's how UC solutions are useful?

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How Unified Communication Helps in Business Growth

  1. 1. How Unified Communication Helps in Business Growth?
  2. 2. Unified communication offers an integrated communication platform where all communication channels can be handled on the same dashboard. It ensures real-time communication and becoming the most popular cloud-based communication platform.
  3. 3. A study by Grand View Research stated that “The global unified communications market size is expected to reach USD 167.1 billion by 2025, exhibiting a CAGR of 16.8% over the forecast period.” Let’s read some business benefits of unified communication services.
  4. 4. Geographical Outreach 1 Unified communication solution eliminates the need to travel for various reasons like business meetings, presentations, and seminars. As it provides multiple modes of communication at a single place, it enables remote working and enhances business reach.
  5. 5. Easy To Use Dashboard 2 When businesses opt for new technologies, they have to ensure various training sessions at the workplace. The unified communication system provides a simple dashboard where agents require limited training to access the portal.
  6. 6. Customers reach out to businesses via various communication mediums, which creates complexity in providing an instant response. Also, callers have to repeat their problems if they are contacting again via different communication channels. Unified communication provides an integrated platform where all information is available at a single dashboard. Improved Customer Experience 3
  7. 7. High Level Security 4 In on-premise communication system, businesses have to look for various security and disaster threats. As unified communication systems are cloud based solutions, all the data is stored within the cloud and secured with advanced encryption techniques.
  8. 8. Advanced Features 5 Unified communication offers advanced features like audio & video conferencing, click to call, call forwarding, and call recording, which makes it different from traditional communication platforms. Business can easily boost their productivity by implementing UC solutions.
  9. 9. Unified communication provides multiple growth opportunities and streamlines the whole communication process. Implement unified communication solution and explore new business opportunities!
  10. 10. About Us The Real PBX is a leading provider of We also offer hosted PBX, call center solutions, business numbers like toll free numbers, & local numbers and more. We deliver services all over the globe to businesses of varying sizes and industry. For more information, visit us at: or call us at +1-888-8929646 VoIP Telephony. www.therealpbx.com
  11. 11. Let's Get Social Check Out Some Other Slideshares
  12. 12. References Unified Communication Market Report -Grand View Research How Unified Communication Helps Your Business Grow -The Real PBX

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