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A M E R I C A N H O M E M O R T G A G E S E R V I V I N G I N D I A P V T . L T D .
( A S U B S I D Y O F O C W E N F I N ...
Objective of Study
To perform an audit of the currently existing practices in the organization
To understand the technolog...
Scope & Limitation of Study
Scope
Management, this study covers the following functional aspects :-
Operational Infrastruc...
Research Methodology
Collection of Primary Data
Observation
Focus Groups
Direct Interview
Collection of Secondary Data
Com...
Data Analysis
Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
Major Findings
It was observed that the organization has adequate framework and policies in order to
ensure that risk is m...
Conclusion
The current operational risk assessment of the organization can be said to be Stable for
the non-prime and spec...
Suggestions
To maintain a robust compliance department to ensure compliance with national
mortgage standards and all feder...
THANK YOU
Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
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Operational Risk Management

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An overview of Operational Risk Management at a financial services company.

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Operational Risk Management

  1. 1. A M E R I C A N H O M E M O R T G A G E S E R V I V I N G I N D I A P V T . L T D . ( A S U B S I D Y O F O C W E N F I N A N C I A L L L C . ) OPERATIONAL RISK MANAGEMENT N A B I L H A M D U L A Y M . B . A . ( F I N A N C I A L M A N A G E M E N T ) T R I N I T Y C O L L E G E O F E N G I N E E R I N G & R E S E A R C H , P U N E S E A T N O . : 1 8 6 1 9 G U I D E : P R O F . P R A L H A D J O S H I 2 0 1 4 - 2 0 1 6
  2. 2. Objective of Study To perform an audit of the currently existing practices in the organization To understand the technologies involves and assess its effectiveness for such a geographically widespread organization To understand and assess the Organizational Structure and the Business StrategiesTo understand and assess the Organizational Structure and the Business Strategies To assess the trainings provided to employees To understand the legal liability and corporate insurance of the organization Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  3. 3. Scope & Limitation of Study Scope Management, this study covers the following functional aspects :- Operational Infrastructure Loan Administration Default Servicing Loss Mitigation StrategiesLoss Mitigation Strategies Limitations Due to wide geographical footprint of the organization, it was difficult to cover all locations for a comprehensive study On a conceptual front, prioritizing the risk management processes too highly could keep an organization from ever completing a project or even getting started Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  4. 4. Research Methodology Collection of Primary Data Observation Focus Groups Direct Interview Collection of Secondary Data Company ReportsCompany Reports Journals Type of Sampling I have used Cluster Sampling for my study. The sampling was done on the basis of geographical location of the outsourced offices of the company. The data was obtained from the staff located at Pune site in India Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  5. 5. Data Analysis Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  6. 6. Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  7. 7. Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  8. 8. Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  9. 9. Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  10. 10. Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  11. 11. Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  12. 12. Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  13. 13. Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  14. 14. Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  15. 15. Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  16. 16. Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  17. 17. Major Findings It was observed that the organization has adequate framework and policies in order to ensure that risk is minimized in all aspects of business. The findings of this audit gave a perspective of the operational risk management in the following aspects Operational Risk Infrastructure1. Operational Risk Infrastructure 2. Loan Administration: Servicer Performance Metrics 3. Default Servicing and Loss Mitigation Strategies 4. Real Estate Owned (REO) Administration and Marketing Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  18. 18. Conclusion The current operational risk assessment of the organization can be said to be Stable for the non-prime and special servicer rankings It is our opinion that the servicer rankings will remain unchanged during the next 12 months. In our view, Ocwen is fully capable of serving as a residential non-prime andmonths. In our view, Ocwen is fully capable of serving as a residential non-prime and special servicer for its investors and subservicing clients Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  19. 19. Suggestions To maintain a robust compliance department to ensure compliance with national mortgage standards and all federal, state and local laws requirements To create value for investors, government entities, financial institutions and servicers through superior servicing performance and loss mitigation results by utilizing its state- of-the-art technology, world-class training and six sigma processes To develop a consultative servicing approach incorporating psychological principles and utilizing advanced modelling of loan and consumer-specific resolution alternatives to reduce losses Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016
  20. 20. THANK YOU Nabil Hamdulay | MBA (Fin.) | 18619 | 2014-2016

An overview of Operational Risk Management at a financial services company.

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