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Preceding Summit Reactions
Sage Summit 2013
July 21–26
Washington, D.C.
What to Expect
• Discussions on the most talked-about trends
• Opportunities to see and touch new technologies
in the Expo...
What is Sentiment Analysis
• Identify the orientation of opinion in a piece
of text
• Can be generalized to a wider set of...
Social media data
• We collected data from Social media site using
the API given by them
– Linkedin- Groups related to Sag...
Sage Products
• Sage One
• Sage 50 Accounting—Canadian Edition (formerly Sage Simply Accounting)
• Sage 50 Accounting—U.S....
Views in LinkedIn
Sage Products in Summit
User’s Sentiments in LinkedIn
Sage 100
Sage CRM
Sage 300
2013 2012
Positive
Negative
Category of Users
User’s Sentiments
Reason for Negative Sentiments
About Sage 100/300/CRM Products
•Crystal Report Error
•Slow Reporting
•Alignment Problem
•A...
ThankYou
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Preceding Summit Reactions

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Preceding Summit Reactions

  1. 1. Preceding Summit Reactions Sage Summit 2013 July 21–26 Washington, D.C.
  2. 2. What to Expect • Discussions on the most talked-about trends • Opportunities to see and touch new technologies in the Expo • Best practices to help you master your Sage solution • One-of-a-kind collaborative activities that make networking fun • Expert guidance from the kind of people you don’t run into every day
  3. 3. What is Sentiment Analysis • Identify the orientation of opinion in a piece of text • Can be generalized to a wider set of emotions The movie was fabulous! The movie stars Mr. X The movie was horrible! [ Factual ][ Sentimental ] [ Sentimental ]
  4. 4. Social media data • We collected data from Social media site using the API given by them – Linkedin- Groups related to Sage and its producted – Twitter – Facebook
  5. 5. Sage Products • Sage One • Sage 50 Accounting—Canadian Edition (formerly Sage Simply Accounting) • Sage 50 Accounting—U.S. Edition (formerly Sage Peachtree) • Sage 100 Contractor (formerly Sage Master Builder) • Sage 100 ERP (formerly Sage ERP MAS 90 and 200) • Sage 300 Construction and Real Estate (formerly Sage Timberline Office) • Sage 300 ERP (formerly Sage ERP Accpac) • Sage 500 ERP (formerly Sage ERP MAS 500) • Sage ACH Processing • Sage Accountants Network (SAN) • Sage BusinessVision Accounting • Sage BusinessWorks Accounting • Sage Construction Anywhere • Sage CRM • Sage DacEasy • Sage Debit and Credit Card Processing • Sage Electronic Check Processing • Sage ERP X3 • Sage Estimating (formerly Sage Timberline Estimating) • Sage Fixed Assets (formerly Sage FAS Fixed Assets) • Sage HRMS (formerly Sage Abra HRMS) • Sage Mobile Payments • Sage Payment Solutions • Sage Source • Sage Timeslips Response in LINKEDIN
  6. 6. Views in LinkedIn Sage Products in Summit
  7. 7. User’s Sentiments in LinkedIn Sage 100 Sage CRM Sage 300 2013 2012 Positive Negative
  8. 8. Category of Users
  9. 9. User’s Sentiments
  10. 10. Reason for Negative Sentiments About Sage 100/300/CRM Products •Crystal Report Error •Slow Reporting •Alignment Problem •Accounts Receivable Cash Receipt Error •Data Duplication In Sage CRM •Interactive Dashboard Errors •Security Measures •Not Compatible with Twitter API changes •Exchange sync errors
  11. 11. ThankYou

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