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Examining Public
Opinion on Today’s
Safety Priorities
Michelle Kobayashi
National Research Center, Inc.
What are the public safety
priorities of your residents?
Menti.com
Code: 94 36 10
The National Police Services Survey™
Methods and Goals
SurveyDesign
•- Literature review
•- Instrument review
•- Expert review
Methods
- National Panel Survey
- 2,000 completed surveys
- Data statistically weighted
to reflect nation
Goals
-Assess perceptions of
safety
- Gauge police-resident
interactions
- Assess quality of public
safety services
- Identify public safety
priorities
New England
Mid-Atlantic
East North Central
West North Central
South Atlantic
East South Central
West South Central
Mountain
Pacific
Respondents
by
Region
Rated Safety as
Excellent or Good
Overall Feelings
of Safety
in Community
Feelings of Safety
Neighborhood Downtown Rec. Areas
93%
87%
73%
88%
68%
83%
Percent rating
“very” or “somewhat”
safe.
What are biggest public safety issues
in communities across the nation?
Menti.com
Code: 94 36 10
Drug abuse
Driving under the influence
Traffic problems
Domestic violence
Homeless- or transient-related problems
Litter
Animal problems
54%Biggest Problems
47%
42%
40%
39%
38%
38%
Percent Major or Moderate Problem
Poorly kept houses
Physical assault
Fights
Gang activity
Homelessness
Transient
Burglaries
Thefts
Robberies
Homicide
Gun violence Disorderly conduct
Lack of resident
help
Strained police-
community
relationships
Key Drivers of
Resident Safety
Perceptions
Overall Quality of the
Services Provided by
Police/Sheriff
HIGHEST RATED
Assisting victims of crime
Maintaining public order
Responding quickly to
emergency calls
Working to increase school
safety
LOWEST RATED
Dealing with the
homeless/transient population
Drug enforcement
Enforcing nuisance/code
violations
Communicating regularly with
community members
75-80% excellent or good 60-65% excellent or good
Ratings of
Police
Services
69%
71%
72%
75%
75%
75%
77%
78%
78%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
HOLDING POLICE OFFICERS ACCOUNTABLE FOR THEIR ACTIONS
TREATING ALL RESIDENTS FAIRLY
PROTECTING INDIVIDUAL CIVIL RIGHTS
CARING ABOUT THE WELL-BEING OF THE PEOPLE THEY DEAL WITH
USING THE APPROPRIATE OF FORCE
BEING A POSITIVE INFLUENCE IN THE COMMUNITY
ACTING WITHIN THE LAW
ACTING IN THE BEST INTEREST OF THE COMMUNITY
BEING TRUSTWORTHY
Ratings of Police
Percent excellent or good
Contact with Police
Department in the
last 12 Months
48% Most common reasons:
• Arrested
• Household member victim of crime
• Neighborhood watch
8 in 10
Customer Service Ratings of Police Officers
Fairness
Responsiveness to requests
Treating all people in a respectful manner
Knowledge
Timeliness
Resolution of concerns
Overall impression
Gave excellent or
good ratings
Differences by
Resident
Background Most
Positive
Higher
income
households
Males
Detached
dwelling
residents
Owners
White
residents
Rating: overall safety of
community, overall quality of
police services and overall
impression of police
School safety /security
Drug enforcement
Control of juvenile crime
Working with residents to solve neighborhood problems
Increasing connections with the community (i.e., community forums, events, relationship building)
Increasing resident accessibility to police and police-related information
Traffic enforcement
Dealing with the homeless population
Enforcing nuisance/code violations (e.g., loud music, abandoned cars, litter)
Priorities for
Next Two
Years
All higher than national benchmark
Michelle Kobayashi
michelle@n-r-c.com

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Examining Public Opinion on Today's Safety Priorities

  • 1. Examining Public Opinion on Today’s Safety Priorities Michelle Kobayashi National Research Center, Inc.
  • 2. What are the public safety priorities of your residents? Menti.com Code: 94 36 10
  • 3. The National Police Services Survey™ Methods and Goals SurveyDesign •- Literature review •- Instrument review •- Expert review Methods - National Panel Survey - 2,000 completed surveys - Data statistically weighted to reflect nation Goals -Assess perceptions of safety - Gauge police-resident interactions - Assess quality of public safety services - Identify public safety priorities
  • 4. New England Mid-Atlantic East North Central West North Central South Atlantic East South Central West South Central Mountain Pacific Respondents by Region
  • 5. Rated Safety as Excellent or Good Overall Feelings of Safety in Community
  • 6. Feelings of Safety Neighborhood Downtown Rec. Areas 93% 87% 73% 88% 68% 83% Percent rating “very” or “somewhat” safe.
  • 7. What are biggest public safety issues in communities across the nation? Menti.com Code: 94 36 10
  • 8. Drug abuse Driving under the influence Traffic problems Domestic violence Homeless- or transient-related problems Litter Animal problems 54%Biggest Problems 47% 42% 40% 39% 38% 38% Percent Major or Moderate Problem
  • 9. Poorly kept houses Physical assault Fights Gang activity Homelessness Transient Burglaries Thefts Robberies Homicide Gun violence Disorderly conduct Lack of resident help Strained police- community relationships Key Drivers of Resident Safety Perceptions
  • 10. Overall Quality of the Services Provided by Police/Sheriff
  • 11. HIGHEST RATED Assisting victims of crime Maintaining public order Responding quickly to emergency calls Working to increase school safety LOWEST RATED Dealing with the homeless/transient population Drug enforcement Enforcing nuisance/code violations Communicating regularly with community members 75-80% excellent or good 60-65% excellent or good Ratings of Police Services
  • 12. 69% 71% 72% 75% 75% 75% 77% 78% 78% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% HOLDING POLICE OFFICERS ACCOUNTABLE FOR THEIR ACTIONS TREATING ALL RESIDENTS FAIRLY PROTECTING INDIVIDUAL CIVIL RIGHTS CARING ABOUT THE WELL-BEING OF THE PEOPLE THEY DEAL WITH USING THE APPROPRIATE OF FORCE BEING A POSITIVE INFLUENCE IN THE COMMUNITY ACTING WITHIN THE LAW ACTING IN THE BEST INTEREST OF THE COMMUNITY BEING TRUSTWORTHY Ratings of Police Percent excellent or good
  • 13. Contact with Police Department in the last 12 Months 48% Most common reasons: • Arrested • Household member victim of crime • Neighborhood watch
  • 14. 8 in 10 Customer Service Ratings of Police Officers Fairness Responsiveness to requests Treating all people in a respectful manner Knowledge Timeliness Resolution of concerns Overall impression Gave excellent or good ratings
  • 15. Differences by Resident Background Most Positive Higher income households Males Detached dwelling residents Owners White residents Rating: overall safety of community, overall quality of police services and overall impression of police
  • 16. School safety /security Drug enforcement Control of juvenile crime Working with residents to solve neighborhood problems Increasing connections with the community (i.e., community forums, events, relationship building) Increasing resident accessibility to police and police-related information Traffic enforcement Dealing with the homeless population Enforcing nuisance/code violations (e.g., loud music, abandoned cars, litter) Priorities for Next Two Years All higher than national benchmark

Editor's Notes

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