The survey aimed to assess public safety priorities and perceptions of police services. It found that the top public safety issues were drug abuse, DUI, and traffic problems. Respondents generally felt safe in their communities and rated police services positively, especially for emergency response. However, drug enforcement and homelessness received lower ratings. Contact with police was most commonly due to arrests or being a crime victim. The survey identifies priorities for police departments, such as school safety, drug enforcement, and community engagement.
2. What are the public safety
priorities of your residents?
Menti.com
Code: 94 36 10
3. The National Police Services Survey™
Methods and Goals
SurveyDesign
•- Literature review
•- Instrument review
•- Expert review
Methods
- National Panel Survey
- 2,000 completed surveys
- Data statistically weighted
to reflect nation
Goals
-Assess perceptions of
safety
- Gauge police-resident
interactions
- Assess quality of public
safety services
- Identify public safety
priorities
4. New England
Mid-Atlantic
East North Central
West North Central
South Atlantic
East South Central
West South Central
Mountain
Pacific
Respondents
by
Region
7. What are biggest public safety issues
in communities across the nation?
Menti.com
Code: 94 36 10
8. Drug abuse
Driving under the influence
Traffic problems
Domestic violence
Homeless- or transient-related problems
Litter
Animal problems
54%Biggest Problems
47%
42%
40%
39%
38%
38%
Percent Major or Moderate Problem
9. Poorly kept houses
Physical assault
Fights
Gang activity
Homelessness
Transient
Burglaries
Thefts
Robberies
Homicide
Gun violence Disorderly conduct
Lack of resident
help
Strained police-
community
relationships
Key Drivers of
Resident Safety
Perceptions
11. HIGHEST RATED
Assisting victims of crime
Maintaining public order
Responding quickly to
emergency calls
Working to increase school
safety
LOWEST RATED
Dealing with the
homeless/transient population
Drug enforcement
Enforcing nuisance/code
violations
Communicating regularly with
community members
75-80% excellent or good 60-65% excellent or good
Ratings of
Police
Services
12. 69%
71%
72%
75%
75%
75%
77%
78%
78%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
HOLDING POLICE OFFICERS ACCOUNTABLE FOR THEIR ACTIONS
TREATING ALL RESIDENTS FAIRLY
PROTECTING INDIVIDUAL CIVIL RIGHTS
CARING ABOUT THE WELL-BEING OF THE PEOPLE THEY DEAL WITH
USING THE APPROPRIATE OF FORCE
BEING A POSITIVE INFLUENCE IN THE COMMUNITY
ACTING WITHIN THE LAW
ACTING IN THE BEST INTEREST OF THE COMMUNITY
BEING TRUSTWORTHY
Ratings of Police
Percent excellent or good
13. Contact with Police
Department in the
last 12 Months
48% Most common reasons:
• Arrested
• Household member victim of crime
• Neighborhood watch
14. 8 in 10
Customer Service Ratings of Police Officers
Fairness
Responsiveness to requests
Treating all people in a respectful manner
Knowledge
Timeliness
Resolution of concerns
Overall impression
Gave excellent or
good ratings
16. School safety /security
Drug enforcement
Control of juvenile crime
Working with residents to solve neighborhood problems
Increasing connections with the community (i.e., community forums, events, relationship building)
Increasing resident accessibility to police and police-related information
Traffic enforcement
Dealing with the homeless population
Enforcing nuisance/code violations (e.g., loud music, abandoned cars, litter)
Priorities for
Next Two
Years
All higher than national benchmark