Novell iPrint: Advanced Features on Linux Length: 1 hour 15 minutes Technical Level: Advanced Abstract: Novell iPrint is truly one of the hidden gems in the Novell portfolio. Attend this session to learn highly useful advanced features for running iPrint on Linux. These features include mass management of the Print Manager database, Print Manager database disaster recovery techniques, troubleshooting tips, command line administration and much more. We'll also demonstrate some of the newest iPrint features.

1. Novell iPrint: ®
Advanced Features on Linux
Ted Tronson Kyle Bradford
iPrint Architect Technical Support Engineer
ttronson@novell.com kwbradford@novell.com

2. Agenda
• New Features:
– Windows 7 support
– Printer Driver Profiles
> Universal Print Driver Support
– Auto Driver/Profile Update
• Accounting
• iPrint troubleshooting tool – iPrintInfo Tool
• iPrint Mass Management
• iPrint Migration
2 © Novell, Inc. All rights reserved.

3. iPrint: Windows 7 Support

4. iPrint: Windows 7 Support
• Introduced in:
– NetWare 65 SP8 (post patches)
®
– Linux Open Enterprise Server 2 SP1 (post updates)
– Linux Open Enterprise Server 2 SP2
• Updates required to:
– iPrint Client
– iPrint plug-in
• Server code (RPM or NLM)
• See TID 7004814 for detailed information
4 © Novell, Inc. All rights reserved.

5. Printer Driver Profile

6. Printer Driver Profile (PDP)
• Administrator can pre-configure print driver settings
to be applied to end user iPrint printer installations.
• Support for UPD and bi-directional print drivers
– Introduced in Open Enterprise Server 2 SP2
• PDP data is stored in the print manager database file
(psmdb.dat)
6 © Novell, Inc. All rights reserved.

7. PDP – How it works
• Print Driver:
– Is copied from the resdir to mod_ipp
– Is download to the workstation using iManager
– Is temporarily installed as a “hidden-printer”
> In the scenario of UPD or bi-di print driver, the installed print driver
communicates to the physical printer
– Options are presented to the administrator to configure
available driver settings and features.
– Settings are saved in binary format to the Print Manager
database file (psmdb.dat)
7 © Novell, Inc. All rights reserved.

8. PDP – How it works (continued...)
Administrator can select a profile for any PA using the
assigned print driver.
Note: PDP creation requires administrator to run iManager from
same Windows OS for which the driver is being configured.
8 © Novell, Inc. All rights reserved.

9. Universal Printer Driver Support

10. Universal Print Driver (UPD) Support
• What is a UPD?
• What is a bi-directional print driver?
• How does the iPrint Client work with UPD and bi-di
driver types?
• How do UPD and bi-di drivers affect Printer Driver
Profiles?
10 © Novell, Inc. All rights reserved.

11. Auto Driver Update

12. Auto Driver Update
• Push updated print drivers, with associated profile,
to workstations.
• When invoked, the printer is re-installed to the
workstation.
• Available with:
– NetWare 6.5 SP8 with iprntnw65sp8b-2 updates
®
– Open Enterprise Server 2 SP1 with post SP1 code
(see TID 7002435)
– Open Enterprise Server 2 SP2
• See TID 7002435 for additional information.
12 © Novell, Inc. All rights reserved.

13. Accounting

14. Accounting
• Available through 3rd Party Vendors.
– Equitrac
– Papercut
– Pcounter
• Charge printing costs to users.
• Compatible with Open Enterprise Server 2 SP1
and later.
• Accounting vs iPrint Auditing
– iPrint Auditing tracks who printed, how many pages,
when, job name, which printer, and job size.
14 © Novell, Inc. All rights reserved.

15. iPrint Information Gathering Tool

16. iPrint Information Gathering Tool
• Novell Cool Solution
®
– Google Search for: iPrint Information Gathering Tool
• Script creates an output file which includes:
– Files laid down by each iPrint RPM
– Ownership/permissions of all iPrint related files and directories
– iPrint related configuration files
– iPrint log files
– LUM, LDAP, Novell eDirectory configuration relevant to iPrint.
™
• Useful for identifying iPrint configuration problems by
comparing working and non-working iPrint servers.
16 © Novell, Inc. All rights reserved.

17. iPrint Mass Management

18. iPrint Mass Management
• Print Manager periodically writes its database
information to an XML file.
/var/opt/novell/iprint/[printmanager].[ou].[o].psm/padbtxt.xml
• It is possible to import the XML data to a Print Manager
database (psmdb.dat) using the --xml-import feature
iprntman psm --xml-import ./customXML-input.xml
• --xml-import will create new objects, add new attributes,
modify existing attributes, and ignore data that already
exists in the Print Manager Database file. The import
will not remove data.
18 © Novell, Inc. All rights reserved.

19. iPrint Migration

20. iPrint Migration: Procedure
• iPrint data migrated includes
– Printer objects, printer drivers, driver profiles, print managers,
ACL's, banners and printer pools
• Using the GUI
– Select the active print managers on both the source and the
target
– Select all or a subset of printers to migrate
• The printers can keep the same name and context in
Novell eDirectory . The original printer agent objects in
®
™
eDirectory are renamed if selecting to migrate to the
same context.
20 © Novell, Inc. All rights reserved.

21. iPrint Migration: Key Points
• TID 7004455 is the official iPrint migration best
practices guide.
• The iPrint migration tool (miggui):
– requires iprntman authentication to succeed
– creates duplicate printer objects (NetWare to Linux)
®
– option to “migrate” objects to same container (rename _NW)
– is a non-risk procedure if choosing 'Consolidate'.
– creates /opt/novell/iprint/bin/psmimport.xml.
– does not configure workstations to connect to the target
print manager.
21 © Novell, Inc. All rights reserved.

22. iPrint Migration: NetWare preparation ®
• iPrint Migration does not handle NetWare:
– Port Handler Gateway
– Public Access Printers
– Windows 2000 printer drivers auto-matching Windows XP
printer drivers (unless you obtain updated code from the
channel)
22 © Novell, Inc. All rights reserved.

23. iPrint Migration:
Workstation Strategies
• iPrint printers installed to workstation consist of:
– Printer Agent Name (without Novell eDirectory context)
®
™
– Address to which Print Manager is bound
• Two strategies to point installed printers to new server
– 1. Address binding
(TID 7005255)
> PSMHostAddress value within
/etc/opt/novell/iprint/conf/ipsmd.conf
– 2. iPrint Printer Agent Redirection
(TID 3006726)
23 © Novell, Inc. All rights reserved.

24. Question and Answer

26. Unpublished Work of Novell, Inc. All Rights Reserved.
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