You have an integrated, business-focused identity and access management environment with Microsoft Active Directory, Novell eDirectory and other business related processes—and they are all integrated and synchronized into one harmonious implementation. And just when you think everything is going fine, that's when chaos erupts. With many business processes now reliant on your harmonious, integrated environment, you also need to factor in dealing with unexpected adversity that might arise. Whether that adversity is caused by applications, undetected bugs or by user mistakes, you need to know how to quickly isolate and resolve it.
This session will discuss techniques and tools for identifying, isolating, troubleshooting and resolving identity asset issues affecting Novell Identity Manager environments.