Building a Service-driven Enterprise Cloud

1,274 views

Published on

This session will teach you how to leverage virtualization and advanced management technologies from Novell to build an internal cloud infrastructure. You'll be able to build an infrastructure that allows your IT organization to package, price and promote IT service capabilities to your internal customers while giving them exceptional visibility into how those services are performing against SLA targets. Learn what an enterprise cloud is, and why having a virtual infrastructure isn't enough. Understand how the concept of an internal cloud can help you work better and more efficiently with your customers, improve communication, boost utilization and speed delivery of new IT services.

  • Be the first to comment

Building a Service-driven Enterprise Cloud

  1. 1. Building a Service-driven Enterprise Cloud
  2. 2. From a Big Box to a Big Cloud Cloud: Hardware moves off-site Virtualization: Abstraction from the Hardware x86: Standardized Hardware Mainframe: Specialized Chips and Hardware 2 © Novell, Inc. All rights reserved. Confidential
  3. 3. How Much Will CIOs Use the Cloud? 0% 21-25% 3% 55% of CIOs will not Percent of Enterprise Compute Workloads 0% 16-20% 10% use the cloud in 2010. Running in the Cloud 11-15% 2% Only 21% will not use 23% the cloud in 2012. 6% 6-10% 26% 37% 0-5% 17% 55% 0% 21% 0% 10% 20% 30% 40% 50% 60% Percent of Respondents In 2010 In 2012 3 © Novell, Inc. All rights reserved. Source: Goldman Sachs IT Spending Survey
  4. 4. Growth of Virtualization 11% Overall CAGR R C AG 22% 11% CAGR 8% CAGR Source: IDC, 2009 4 © Novell, Inc. All rights reserved.
  5. 5. Virtualization is Evolving 5 © Novell, Inc. All rights reserved. Confidential
  6. 6. It's All About Balance Flexibility Control 6 © Novell, Inc. All rights reserved.
  7. 7. Challenges In Today's Enterprise Data Centers Slow service delivery – Bringing a new service to life involves multiple teams – Poor coordination can mean service delivery times of 90+ days Lack of transparency – Poor visibility into the operations of business services makes it hard to guarantee service levels and correctly interpret anomalies Inflexibility – Vendor lock-in prevents you from leveraging best of breed tools Too little automation – Expensive and error prone manual workflows can lead to business service disruptions 7 © Novell, Inc. All rights reserved.
  8. 8. The Cloud Journey 8 © Novell, Inc. All rights reserved.
  9. 9. Workload: The (New) IT Paradigm Application Workload Middleware Operating System A workload is an A workload is A workload or a integrated stack of portable and collection of application, middleware, platform agnostic workloads makes and operating system –it can run in up a business that accomplishes a physical, virtual or service, which is computing task cloud computing what the end user environments consumes 9 © Novell, Inc. All rights reserved.
  10. 10. How Workloads Build a Business Service Workloads Business Service Database workload on physical hardware in legacy data center Application server virtualized in private cloud Presentation and Example: SAP inventory report seen by user graphics server running in public cloud 10 © Novell, Inc. All rights reserved.
  11. 11. Extending the Enterprise to the Cloud Internal Data Center GOVERNANCE AND COMPLIANCE Business Service Management IT Service Management Existing Internal Capacity 11 © Novell, Inc. All rights reserved.
  12. 12. Extending the Enterprise to the Cloud Internal Cloud (On-Premise) GOVERNANCE AND COMPLIANCE Business Business Service Service Management Management IT Service IT Service Management Management Existing Virtualized Internal Internal Capacity Capacity Firewall 12 © Novell, Inc. All rights reserved.
  13. 13. Extending the Enterprise to the Cloud Internal Cloud (On-Premise) External Cloud (Off-Premise) GOVERNANCE AND COMPLIANCE Business Business Business Service Service Service Software as Management Management Management a Service IT Service IT Service IT Service Platform as Management Management Management a Service Infrastructure Existing Virtualized New as a Service Internal Internal External Capacity Capacity Capacity Firewall 13 © Novell, Inc. All rights reserved.
  14. 14. Can the Enterprise Move to the Cloud? Public clouds are external – security, protection, and auditing is difficult outside the boundaries of the enterprise Enterprises already have the capital invested in existing data center space 14 © Novell, Inc. All rights reserved.
  15. 15. So … Move the Cloud to the Enterprise Benefits: Lower the barrier to entry for new services – Reduces delivery time – Fail fast – Simplify provisioning Maximizes server resources – Reduce wasted computing infrastructure – Balance workload demand with resource supply – Smart growth of infrastructure Improves Flexibility – The free movement of resources promotes effective utilization – Provides for more continual improvement processes 15 © Novell, Inc. All rights reserved.
  16. 16. The Players Jim Kelly Ron Infrastructure Manager Business Service Manager Business Service Owner Storage Network Servers Applications Business 16 © Novell, Inc. All rights reserved.
  17. 17. Deploying a New Application (Traditional) Initial Request I need a new Sure, Not a server. –It’s got problem! to be good 17 © Novell, Inc. All rights reserved.
  18. 18. Deploying a New Application (Traditional) Seconds Later… She When am I doesn’t going to get need it this server? 18 © Novell, Inc. All rights reserved.
  19. 19. Provisioning a New Server (Traditional) Negotiate the Bill Receive the Server 60 to 90 days or more! Place the Order Provision the Server Thanks! Thanks! 19 © Novell, Inc. All rights reserved.
  20. 20. Virtual Provisioning Extremely fast 0-90 minutes! Thanks! Thanks! BUT Cost information lost Poor financial visibility Sacrifices economic incentives 20 © Novell, Inc. All rights reserved.
  21. 21. Every Silver Lining Has a Cloud I need… Who’s O-Oh! next? I need… I need… I need… I need… I need… I need… I need… 21 © Novell, Inc. All rights reserved.
  22. 22. Addressing the Challenges with Standardize Infrastructure Delivery • Return cost visibility to the system by delivering standardized infrastructure components • Infrastructure specification + service-level agreement – Account for the cost of providing the requested level of service – Clearly differentiate between service levels and server capabilities by exposing cost – Provide an array of different options via catalog • Tiered standard components and SLA’s made available to the business with visible cost structure – Simplify planning on both sides of the transaction 22 © Novell, Inc. All rights reserved.
  23. 23. Control Sprawl by Exposing Cost I need… Who’s $$$ next? I need… I need… I need… I need… I need… I need… I need… 23 © Novell, Inc. All rights reserved.
  24. 24. Novell Cloud Manager Novell Cloud Manager creates and manages a cloud environment that delivers on the promise of utility computing by provisioning workloads on demand in a secure and compliant manner. 24 © Novell, Inc. All rights reserved.
  25. 25. Criteria for Assessing Cloud Management Solutions Does it … 1. Speed up, simplify and make the process to deploy a new business service more efficient? 2. Allow you to create standard configurations based on business requirements 3. Control who gets access to what and how much 4. Provide visibility into current capacity and future capacity needs 5. Support existing and future infrastructure 6. Give application owners a business service view of their applications 25 © Novell, Inc. All rights reserved.
  26. 26. Create Efficiency Speed up, simplify and make the process to deploy a new business service more efficient? Jim Infrastructure Manager Kelly Business Service Manager Automation Self-service 26 © Novell, Inc. All rights reserved.
  27. 27. Who Gets What Jim Kelly Susan Apache1 IIS SLES 27 © Novell, Inc. All rights reserved.
  28. 28. Create Standard Configurations Allow you to create standard configurations based on business requirements Flexible Publish Customize Repository Offerings Deployments 28 © Novell, Inc. All rights reserved.
  29. 29. Manage Capacity Provide visibility into current capacity and future capacity needs Control current capacity with Build a pipeline of future financial incentives needs to get visibility 29 © Novell, Inc. All rights reserved.
  30. 30. Heterogeneous Infrastructure Support Support for existing and future infrastructure Dealing with heterogeneous environments Expanding to infrastructure not under control Cloud Service Cloud Service 30 © Novell, Inc. All rights reserved.
  31. 31. Business Service View of an Application Giving application owners a business service view of their applications Kelly Business Service Manager Ron Business Service Owner Provide Transparency Communicate Value 31 © Novell, Inc. All rights reserved.
  32. 32. Novell Cloud Manager ® How It Works
  33. 33. Self-Service Provisioning Example I want a web shop with a service guarantee for 100 Christmas is concurrent users coming up, we're picks and I'm sick and tired customizes going to have lots workload template of customers of installing and sends an email configuring web shops Workload Catalog generates Creates workload publishes templates Workload Business Business Service Repository Descriptor Service lives in is part of is part of Workload Workload configure Workload Workload Workload Workload Workload Workload clone Workload Template Template Definition Definition Instance Instance Template Configuration Instance Ron Business Service Owner Kelly Business Service Manager Jim Infrastructure Manager 33 © Novell, Inc. All rights reserved.
  34. 34. Architecture Overview LOB Executive App Owner Chargeback Novell ® Dashboards Finance/Accounting LOB Owner/IT Executive Cloud Manager Storage Server Network Owner Owner Owner The Cloud Orchestrate Workload Resource Repository Resource Connectors Connectors Internal External 34 © Novell, Inc. All rights reserved.
  35. 35. Key Features Standardize IT Service Offerings – IT can quickly and easily build standard components to offer the business/customers – Define workloads, SLAs, and pricing once, then mix and match On-Demand Self-Service Provisioning – IT service catalog presented to users through a web 2.0 interface – Users can select and price infrastructure services, submit costs for approval, and have the workload provisioned in minutes, not days (or weeks) 35 © Novell, Inc. All rights reserved.
  36. 36. Key Features Manage the process and the infrastructure from a single interface – Automate workflows between infrastructure, application, and management teams – Provision, start, stop, clone, destroy and monitor the workloads in your private cloud Create a private cloud across mixed hypervisors Integrate with: – IAM products for identity and access control – BSM for advanced visualization/dashboards 36 © Novell, Inc. All rights reserved.
  37. 37. Intelligent Management: Architecture Business Service Definition & Ordering / Change Management / Service Level Views / Reports Novell Access Manager Designer IDM PUM Novell Cloud Manager Process Catalog Work Enterprise Service Bus Rules Sentinel -flow PlateSpin Orchestrate Service Catalog BSM Recon VMware Xen/KVM Hyper-V Studio BSCM PM Migrate BSLM ZCM ZAM DSL ZPM Iaas Host(s) VM Domain VM Host(s) LAN SAN CIs Events 37 © Novell, Inc. All rights reserved.
  38. 38. Product Tour
  39. 39. 39 © Novell, Inc. All rights reserved.
  40. 40. 40 © Novell, Inc. All rights reserved.
  41. 41. 41 © Novell, Inc. All rights reserved.
  42. 42. 42 © Novell, Inc. All rights reserved.
  43. 43. 43 © Novell, Inc. All rights reserved.
  44. 44. 44 © Novell, Inc. All rights reserved.
  45. 45. 45 © Novell, Inc. All rights reserved.
  46. 46. 46 © Novell, Inc. All rights reserved.
  47. 47. Advantages For Infrastructure Managers • Reduce rework by creating service templates for common workload types • Control resource usage by specifying user and workload policies • Track resource utilization to control expense • Automatically choose the required location for each workload in order to achieve service level targets 47 © Novell, Inc. All rights reserved.
  48. 48. Advantages For Business Service Managers • Simplified creation of business services • Automatically translate application-specific requirements to workload configurations • Align and adjust service level targets with real demand • Reserve resource for business services by calendar or in response to changing demands 48 © Novell, Inc. All rights reserved.
  49. 49. Advantages For Business Service Owners • Get access to needed business services quicker • Reduce the cost of providing new business services by streamlining processes • Increase IT efficiency, transparency • Recognize IT “value” 49 © Novell, Inc. All rights reserved.
  50. 50. Unpublished Work of Novell, Inc. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.

×