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Building a Configuration Management Database from the Ground Up


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Come see an overview of a configuration management database (CMDB), how data is federated and how it is used in an organization. The session will provide a live demonstration and discussion of the Novell CMDB solution. It will also show you how to determine the best data sources and the best level of detail to bring into the CMDB. In addition, the session will cover the automations that the Novell solution brings in to correlate and reconcile data sources to build the CMDB and later to keep the CMDB synchronized and accurate with the data sources of record. Various visualization techniques will also be covered based upon the role of the user.

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Building a Configuration Management Database from the Ground Up

  1. 1. Building a Configuration Management Database from the Ground Up Complexity Presented Simply, Aligned to Business Tobin Isenberg John Woodard Director Product Management Technical Sales Specialist
  2. 2. Overview What is CMDB? Architecture Populating the CMDB Visualization 2 © Novell, Inc. All rights reserved.
  3. 3. Common Concerns Where do I start? How can I share the CMDB with the enterprise? How do I understand impact of change requests? How do I deal with quality of data? End-to-End Configuration Management Management Availability Performance CMS Service Mapping Service Levels CMDB 3 © Novell, Inc. All rights reserved.
  4. 4. Novell Data Center Solutions ® 4 © Novell, Inc. All rights reserved.
  5. 5. Data Center Business Service Management Business Service Management – Enables IT to provide a service view of the infrastructure aligned to the business measuring real-time operations, while providing control over the infrastructure. Operating Controlling 5 © Novell, Inc. All rights reserved.
  6. 6. Data Center Business Service Management/Overview - How Does it Work? Visualize Browser Based Java-based Web 2.0 Client End-to-End Management Dashboards Configuration Management End-to-end Management Configuration Management Novell Business Novell Business Novell Business Model and Analyze ® Novell Service Manager ™ Service Level Manager ™ myCMDB ™ CMDB360 ™ Intelligent Service Model Data Center Order Processing Data Base Web Services LAN Business Metrics Generated Revenue Inventory Transaction Volume Federation Integrate Management Performance Management Problem Virtual Data Release Configuration 3rd Party CMDB Trans Value Technology Trans Volume Trans Value Discovery Open Source Incident Change Asset Metrics Facility Trans Volume 6 © Novell, Inc. All rights reserved.
  7. 7. Alignment Organizing and Federating Data • Simple configurable out of the box adapters to commonly used products (helpdesk, management systems, etc) as well as point and click integrations with databases (asset, home grown application database, etc). • Group CI's based on ownership areas (applications, database, networking, etc) Why does this matter? • Quality of data within CMDB is very important • CMDB – Requires tight integrations to maintain CI's in an automated manner where applicable. • Get started now, or never get started. 7 © Novell, Inc. All rights reserved.
  8. 8. Alignment Sharing the CMDB to All Stakeholders Dashboards Configuration Operations 8 © Novell, Inc. All rights reserved.
  9. 9. Demonstration Summary • Getting Started with integrations to underlying systems. • Automatically populating the CMDB in an organized manner. • Addressing Data Quality. • Tips, tricks and traps throughout demonstration. 9 © Novell, Inc. All rights reserved.
  10. 10. Let's Put It All Together Demonstration Questions and Answers 10 © Novell, Inc. All rights reserved.
  11. 11. Unpublished Work of Novell, Inc. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.