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Kenya Red Cross Society
VOLUNTEER MANAGEMENT
Kenya Red Cross Society
Volunteers are not paid
not because they are worthless
but because they are PRICELESS…
By
Khalda ....
Kenya Red Cross Society
Background
The Red Cross was born of a desire to create a
pool of volunteers from the local commu...
Cont…
As a voluntary organization, the society
operates through a network of 56
branches with its activities spread
throu...
A Volunteer is one who without pay
reaches out beyond the confines of his or
her normal responsibilities to freely and
wil...
While many acknowledge and embrace the
concept of volunteerism, its practices
,integration and sustainability at both
orga...
Cont…
Using a comprehensive and consultative
process, Kenya Red cross, developed a
volunteering policy. This policy is
str...
VOLUNTEERING
POLICY
E
WHEEL OF VOLUNTEER MANAGEMENT
1. PLANNING, IDENTIFYING &
DEFINING VOLUNTEERS ROLES
Its one thing to know that your organization needs additional
help an...
2. IDENTIFY TASKS
 The society identifies tasks that the
volunteer will be performing in order to
meet needs.
Draws up a...
3. RECRUITMENT
The society recruits volunteers from the
beneficiary communities as appropriate so
as to build the capacit...
4. SELECTION
 Selection criteria is developed to place
volunteers in relevant departments.
Kenya Red Cross Society
5. IND...
6. TRAINING
 In order to effectively perform the assigned
tasks, volunteers are taken through relevant
trainings e.g. Fir...
7. SUPPORT
Provide an enabling environment for the
volunteer to perform. Well supported
volunteers are more likely to fee...
8. RETENTION
 Experienced and committed volunteers are the essence
of a project. Keeping volunteers interested and engage...
9. EVALUATION
Evaluate team efforts of volunteers and
staff.
Evaluate the programme within which the
volunteer worked.
...
Lessons Learnt
The development of volunteer policy has
effectively and efficiently enhanced
management of volunteers.
Th...
Cont…
 Volunteer management is a process with nine
stages, which KRCS has been able to
successful embrace.
 Volunteers a...
The truth about AIDS. Pass it on…
Kenya Red Cross Society
Volunteers are not paid khalda mohammed- krcs
Volunteers are not paid khalda mohammed- krcs
Volunteers are not paid khalda mohammed- krcs
Volunteers are not paid khalda mohammed- krcs
Volunteers are not paid khalda mohammed- krcs
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Volunteers are not paid khalda mohammed- krcs

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The development of volunteer policy has effectively and efficiently enhanced management of volunteers. The community identifies and associates itself well with the organization due to the fact that it supports its volunteers. Creation of enabling environment, capacity building and motivation of volunteers has seen them successful in life and even key persons in the Kenya Red Cross Society

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Volunteers are not paid khalda mohammed- krcs

  1. 1. Kenya Red Cross Society VOLUNTEER MANAGEMENT
  2. 2. Kenya Red Cross Society Volunteers are not paid not because they are worthless but because they are PRICELESS… By Khalda .M. Mohammed & Dishon Arun Harun Okejo Kenya Red Cross Society
  3. 3. Kenya Red Cross Society Background The Red Cross was born of a desire to create a pool of volunteers from the local community to meet local needs in prevention and alleviation of human suffering of the most vulnerable groups. At first this pool was aimed at providing services to the wounded at the battlefield. Today this has moved beyond the battlefield to relevant tasks in the community.
  4. 4. Cont… As a voluntary organization, the society operates through a network of 56 branches with its activities spread through out the country. Currently the society has about 69,000 volunteers who assist in implementing activities at Headquarters and Branch Level. Kenya Red Cross Society
  5. 5. A Volunteer is one who without pay reaches out beyond the confines of his or her normal responsibilities to freely and willingly carry out relevant tasks of the KRCS with the ultimate aim of achieving the stipulated objectives of the National Society. Kenya Red Cross Society Definition…
  6. 6. While many acknowledge and embrace the concept of volunteerism, its practices ,integration and sustainability at both organizational and programme level remains a challenge. To help the organization over come this challenge, Kenya Red Cross developed strategies and tools that are conceptual thinking into action. Kenya Red Cross Society Description/Key Findings…
  7. 7. Cont… Using a comprehensive and consultative process, Kenya Red cross, developed a volunteering policy. This policy is structured so that is user friendly, it is comprehensively packed to give all details required for volunteerism in the society. In addition the society takes pride in its volunteers hence it has managed to use all the 9 concepts of the wheel of Volunteer Management Kenya Red Cross Society
  8. 8. VOLUNTEERING POLICY E WHEEL OF VOLUNTEER MANAGEMENT
  9. 9. 1. PLANNING, IDENTIFYING & DEFINING VOLUNTEERS ROLES Its one thing to know that your organization needs additional help and that volunteer are the likely source. Identifying number of Volunteers needed in a project? There is a set up system to work with volunteers. and keeping track records of the volunteers. Kenya Red Cross Society
  10. 10. 2. IDENTIFY TASKS  The society identifies tasks that the volunteer will be performing in order to meet needs. Draws up a role description for the volunteer. Kenya Red Cross Society
  11. 11. 3. RECRUITMENT The society recruits volunteers from the beneficiary communities as appropriate so as to build the capacity of communities to cope with crisis. Considers Social & Gender balance in recruitment. Enters into a written and signed agreement with a volunteer. Kenya Red Cross Society
  12. 12. 4. SELECTION  Selection criteria is developed to place volunteers in relevant departments. Kenya Red Cross Society 5. INDUCTION  Volunteer orientation process should be done effectively to enhance smooth running and accommodation into the organization by other volunteers and Staff.
  13. 13. 6. TRAINING  In order to effectively perform the assigned tasks, volunteers are taken through relevant trainings e.g. First Aid, Counseling, Disaster Preparedness & Response e.t.c Kenya Red Cross Society
  14. 14. 7. SUPPORT Provide an enabling environment for the volunteer to perform. Well supported volunteers are more likely to feel valued, accepted and satisfied with their roles. Kenya Red Cross Society
  15. 15. 8. RETENTION  Experienced and committed volunteers are the essence of a project. Keeping volunteers interested and engaged is what makes a good project great.  Create a sense of belonging, make them feel valued and respected.  Prevent volunteer burn out – ensure goals are realistic and keep workload manageable.  Retention is directly impacted by how clearly the volunteer was recruited, how fairly they are supervised and how effectively they are rewarded.  Motivating them by awards, provide opportunities for leadership, capacity and skill building.etc Kenya Red Cross Society
  16. 16. 9. EVALUATION Evaluate team efforts of volunteers and staff. Evaluate the programme within which the volunteer worked. Find out whether the volunteers contribution has added any value to the community and self. Kenya Red Cross Society
  17. 17. Lessons Learnt The development of volunteer policy has effectively and efficiently enhanced management of volunteers. The community identifies and associates itself well with the organization due to the fact that it supports its volunteers. Creation of enabling environment, capacity building and motivation of volunteers has seen them successful in life and even key persons in the Kenya Red Cross Society
  18. 18. Cont…  Volunteer management is a process with nine stages, which KRCS has been able to successful embrace.  Volunteers are the ambassadors of the organization to the community thus ought to be very positive when dealing with volunteers.  Well-supported volunteers find it easier to cope with their work so provide a better service.  An informed volunteer is a happy volunteer. Kenya Red Cross Society
  19. 19. The truth about AIDS. Pass it on… Kenya Red Cross Society

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