Digital Health: Company presentation by Ronald Jan Schuurs, CFO of Zava at the NOAH Conference London 2019, 30-31 October, Old Billingsgate.

1. Building healthcare that is accessible,
dependable and a fraction of today’s cost
Ronald Jan Schuurs
CFO

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3. Zava is the largest Digital Healthcare provider in Europe
Zava is providing over 100k paid consultations per
month, more than 950k consultations in 2018
Zava has delivered over 3m paid consultations in
six European markets since 2011

4. 1. An exceptionally accessible and
scalable patient experience
2. A healthcare model that
maximizes doctor efficiency
Zava wins in these
markets by delivering

5. Zava's model receives great patient reviews and has
passed multiple regulatory inspections
Zava operates a written
consultation model ...
Trustpilot
9.4 /10
NPS
78
… that is loved by patients and
approved by industry regulators
Patients provide information via
structured condition-specific medical
questionnaires
Doctors advise & start treatment
or initiate referral to local providers
Discreet and convenient delivery of
meds by courier or collection at local
pharmacy
1
2
3
Care Quality Commission (CQC)
Zava rated as good on all 5 categories
during its last inspection: ‘Safe, Effective,
Caring, Responsive and Well-led’.
CQC Inspection Report: June 7th 2019

6. Zava Healthcare Platform: consultations for a wide range of conditions
made efficient by proprietary clinical algorithm, data inputs and comms
Zava’s model processes structured medical data to
pre-qualify and route patients for treatment
Live interaction
(Chat/Call/Video)
Structured medical
Questionnaires + Clinical
Algorithms
Prescription
Further Clinical Investigation
Advice
Sick Note
Follow Up
Referred to non-Zava
healthcare professional
I want a …
● Diagnosis
● Advice
● New prescription
● Repeat prescription
● 2nd opinion
● Sick Note
Ongoing Care Pathway created
Zava is constantly expanding its
scope of treatable conditions
Providing a broader
Zava Healthcare Platform
Delivering a wide range of
improved patient outcomes
Tests
Patient Data
(Health Records/
3rd party data)
Image Analysis

7. As a result, doctors on Zava’s platform are
about 20x more efficient than NHS GPs
NHS GP
50
Consultations per Day
Zava doctor
1000+
Consultations per Day

8. The Zava platform exists to make doctors better
(more efficient and safer)
Consultations per
quarter
Doctors
(FTEs)
Zava is not looking to replace
doctors with AI
Zava is not looking to simply
put doctors on video
Zava builds software to help
doctors treat patients more
efficiently and more safely

9. Why does efficiency matter?

11. How will Zava capitalise
on this opportunity?

12. Expanding Zava’s scope
70% of all urgent/primary care issues (~1000
conditions) can be diagnosed & treated without
the time & money spent on visiting doctors or A&E

13. Increasing Zava’s awareness
95% of the population still don’t know they can
get treatment online
60% said that discovering they could get
treatment online prompted them to seek care

14. Early 2018:
Focus on
sexual health,
women’s health:
STI tests & treatment
Contraception &
other women’s health
Erectile dysfunction
Our brand & clinical range will evolve to support a
full-service digital GP proposition.
Q3/Q4 2018:
Tests & treatment for
related conditions:
Thyroid, diabetes,
blood pressure & high
cholesterol can cause
erectile dysfunction
and account for 40%
NHS prescriptions.
Q3/Q4 2019
General Wellbeing:
Pregnancy &
postnatal support
Psychosexual support
Mental health
Weight loss
Quit smoking
Allergy
Wellbeing tests and
consultations
Occupational health
Q1 2020
Full GP service:
Offerings for every patient
need→
60% GP consultations made
remotely & referrals for
patients not treatable online.
Q1/Q2 2019
Family planning &
maternal health:
Fertility tests,
counselling &
planning, hormone
checks
Expand dermatology
service
General consult (DE)
Sexual Health and Wellbeing Family & Fertility General Practice

15. Digital Healthcare is about to go mainstream and
will become Free(-to-Patients) at the point of care
2018 2019 2020
Telemedicine Pilot,
Stuttgart
Remote consultations
become legal, Berlin
Remote consultations become
‘Free-to-Patients’, Paris
Remote consultations become
‘Free-to-Patients’, Berlin Forecast

16. Working with Zava will enable many insurance
companies to accelerate their strategies

17. Zava will initially expand into additional European
markets, then scale globally
EU 1 EU 2 Global

18. Zava’s team - Proud of what we have built so far,
determined to take Zava to the next level
Dr Zenon Andreou
Medical Director
(Interim)
2015-Present
James Davies
COO
2014-Present
Eike Dawid
CTO
2017-Present
David Meinertz
Founder & CEO
Team consisting of 190 doctors, devs, research, UX, product, marketers & ops
Christophe Ovaere
CMO
2019-Present
Kayleigh Hartigan
CGO
2019-Present
Ronald Schuurs
CFO
2019-Present
Joe R. Johnson
CPO
2015-Present

19. Summary
● £1.2m investment has created a £55m GMV run rate, profitably
● Significant, concrete opportunities to accelerate growth and scale much further
● In June, we announced a $32m Series A funding round led by HPE Growth
○ Extend our leadership position in Private Digital Healthcare by expanding Zava’s
scope, incl. through its own brand and via partnerships
○ Take an important share of the emerging Statutory Digital Healthcare segment in
key European markets (DE, UK & FR) via insurance companies and the NHS
○ Launch into new markets, initially in Europe, then globally

20. Thank you
Ronald Jan Schuurs
CFO

21. Selected Completed NOAH Transactions
Focus on Leading European Internet companies
Covering over 400 companies across 25 online
verticals, a broad range of over 500 investors as
well as 100+ online-focused corporates
Deep understanding of industry dynamics
Ability to add value beyond banking advice
Facilitates overall process and minimizes
management distraction
NOAH Advisors is globally well connected
and has direct access to virtually all key
players in the industry
Knowledge of and strong relationships with
potential buyers’ key decision makers
Proactively finds and unlocks attractive
investment opportunities for leading investors
Annual NOAH Conference in its 10th year
Over 40 years of combined relevant M&A experience
Routine execution of M&A and financing transactions
with sizes of several billion euros
30 successfully completed NOAH Advisors transactions
underline successful transfer of M&A competencies to
the Internet sector
Entrepreneurial mind-set, focused on growing the
business and establishing a reputation for excellence
Ability to deliver top results in short time frames
Highly success-based compensation structures align
interests of clients and NOAH Advisors, and demonstrate
conviction to deliver top results
Creative deal solutions
Unique Industry Know-How
Unmatched Network and Relationships
Strong Investment Banking Competence
Full Commitment - We Are Entrepreneurs!
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Analyst
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