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Wirecard - NOAH19 London

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Wirecard - NOAH19 London

  1. 1. How Payment is changing the future of retail Jörn Leogrande, EVP Wirecard Labs © Wirecard 2019 112.12.19
  2. 2.  @NOAHConference  @noah_conference  @noah-conference  @NOAHConference FOLLOW USONSOCIAL
  3. 3. 2© Wirecard 2019
  4. 4. Retail will change more in the next 5 years than the last 50. © Wirecard 201912.12.19 3
  5. 5. Digital is killing the offline world Retail apocalypse 12.12.19 © Wirecard 2019 4
  6. 6. Hema Market, Wholefoods, Amazon GO: store, restaurant and distribution center E-commerce giants going brick-and-mortar 12.12.19 © Wirecard 2019 5© Wirecard 201912.12.19
  7. 7. It’s all about mobile M-commerce 12.12.19 © Wirecard 2019 6
  8. 8. Note: United States; February 2017; 18 years and older; 1,200 Source(s): Market Track; eMarketer; ID Preferred purchase channels of U.S. shoppers by age group Primary household shoppers who prefer to shop mainly via mobile, online or in-store 12.12.19 7 0,0% 10,0% 20,0% 30,0% 40,0% 50,0% 60,0% 70,0% 80,0% 90,0% 100,0% 18–20 21–29 30–39 40–49 50–59 60+ Mobile Online In-Store Share of respondents © Wirecard 2019
  9. 9. Key for success Customer centricity 12.12.19 © Wirecard 2019 8 Customer experience Need Customer lifecycle Research Select Purchase Receive Use Maintain RecommendBe transparentEngage me Make it easy Give me value Reward me Know my history Earn my trust Understand my needs
  10. 10. Automation, service and value added services are key drivers for growth in retail in digital age. © Wirecard 201912.12.19 9
  11. 11. Innovation One: Automated Efficiency 30.10.2019 © Wirecard 2019 10
  12. 12. https://www.youtube.com/watch?v=W9IqJOpfa5c
  13. 13. Innovation Two: Responsive Operations 30.10.2019 © Wirecard 2019 12
  14. 14. Innovation Three: Multi-Tier Distribution 30.10.2019 © Wirecard 2019 14
  15. 15. A retrieval robot that can be stored in a customer’s house until deployed to pick up their Amazon order. AMAZON ROBOT 12.12.19 © Wirecard 2019 15
  16. 16. Innovation Four: Curate a Lifestyle 30.10.2019 © Wirecard 2019 16
  17. 17. 17
  18. 18. Payment: The Platform Approach 30.10.2019 © Wirecard 2019 18
  19. 19. Tax free Integrated into payment process Customer profile Julia Smith (47), married, 2 children, drives a sports car, shopping online for a “small handbag in green”. Customer experience 12.12.19 © Wirecard 2019 19 “Welcome back, Julie! We’re happy that you visited our webshop.” Tracking / Customer identification For improved risk management, consumer profiling and lower chargeback fees Insurance “You bought a high- end handbag and want to insure it against theft for only €20 a month?” “We offer financing or installment options if you buy the larger handbag.” Upselling / Dynamic pricing “You are near a FASHION STORE and your battery is running low. Charge your smartphone at the store for a 15% discount from an electricity provider.” Cross-selling Dynamic currency conversion (DCC) Pay in your own currency. Self-checkout Fewer cashiers Direct payout Funds are instantly available for working capital optimization. “Pay with boon. and earn 2% cash back.” Closed-loop system
  20. 20. Financial platform 12.12.19 © Wirecard 2019 20 Big data Artificial intelligence White label / Co-branding White label / Co-branding ISSUING Transaction / Mobile banking Analytics / RFM analysis Peer-to-peer/ B2B Loyalty / Couponing / Dynamic pricing Credit Risk management Value-added services in digital banking Mobile wallet Call center ACQUIRING Value-added services to increase topline
  21. 21. Benefits for merchants Customer experience © Wirecard 2019 21 Fewer cashiers Consumer self-checkout instead of POS staff Up to 30% lower transaction fees with closed-loop system Approx. 1 – 2% sales increase through tax-free incentives 2 – 10% higher sales and direct profit through DCC-optimized exchange rates 1–4 days faster working capital management through direct payout 2 – 3% commission on insurance payments plus sales revenue 5 – 20% lower chargeback risk with optimized customer identification and risk analysis 5 – 10% higher cross-selling potential with various merchants through personalized advertising Up to 15% higher cross-channel conversion through retail convergence 5 – 50% increase in shopping basket value through personalized financing offers 12.12.19
  22. 22. Thank you for your attention 12.12.19 © Wirecard 2019 22 Wirecard AG | Einsteinring 35 | 85609 Aschheim | Germany | contact@wirecard.com
  23. 23. Selected Completed NOAH Transactions Focus on Leading European Internet companies Covering over 400 companies across 25 online verticals, a broad range of over 500 investors as well as 100+ online-focused corporates Deep understanding of industry dynamics Ability to add value beyond banking advice Facilitates overall process and minimizes management distraction NOAH Advisors is globally well connected and has direct access to virtually all key players in the industry Knowledge of and strong relationships with potential buyers’ key decision makers Proactively finds and unlocks attractive investment opportunities for leading investors Annual NOAH Conference in its 10th year Over 40 years of combined relevant M&A experience Routine execution of M&A and financing transactions with sizes of several billion euros 30 successfully completed NOAH Advisors transactions underline successful transfer of M&A competencies to the Internet sector Entrepreneurial mind-set, focused on growing the business and establishing a reputation for excellence Ability to deliver top results in short time frames Highly success-based compensation structures align interests of clients and NOAH Advisors, and demonstrate conviction to deliver top results Creative deal solutions Unique Industry Know-How Unmatched Network and Relationships Strong Investment Banking Competence Full Commitment - We Are Entrepreneurs! EUROPE’S LEADING INTERNET CORPORATE FINANCE BOUTIQUE® The NOAH Advisors Core Banking Team Marco Rodzynek Managing Director & Founder Jan Brandes Managing Director Nikhil Parmar Director Olek Skwarczek Associate Lukas Schlund Analyst December 2014 October 2014 Sale of 100% of for $800m to Exclusive Financial Advisor to Fotolia and the Selling Shareholders Sale of 100% of for €80m to Exclusive Financial Advisor to Trovit and its Shareholders October 2016 Investment in Exclusive Financial Advisor to KäuferPortal and its Shareholders by 84% Ownership December 2016 August 2017 Financial Advisor to Silver Lake Financial Advisor to EMK Capital Investment in Acquisition of a Majority Stake in by by at a valuation of $200m November 2019 July 2019 September 2018 Financial Advisor to MagicLab Financial Advisor to AU10TIX and its shareholders Financial Advisor to 10bis and its shareholders Acquisition of a 79% stake in $60m Investment in Sale of 100% in by at a valuation of ~$3 billion at a valuation of $260m by for €135m to 10Bis

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