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Ingenico ePayments - NOAH17 Berlin

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Boosting Ecommerce Conversion with Payments Innovation - Workshop by Pierre-Antoine Vacheron, Executive Vice President Retail, CEO, Sumit Arora, Director Business Development EMEA and Gertjan Dewaele, Product Intelligence & Innovation Lead of Ingenico ePayments at the NOAH Conference Berlin 2017, Tempodrom on the 22nd of June 2017.

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Ingenico ePayments - NOAH17 Berlin

  1. 1. BOOSTING CONVERSION WITH PAYMENTS INNOVATION NOAH Conference, Berlin, 22 June 2017
  2. 2. GET YOUR TICKET TODAY! www.noah-conference.com 6-7 Old Billingsgate, London Tempodrom, Berlin JUN20182-3 NOV2017 SAVE THE DATE
  3. 3. ACCEPTING PAYMENTS WORLDWIDE • Over 150 payment methods globally • Multi-currency processing & settlement
  4. 4. MOBILE-FIRST PHILOSOPHY Build the best checkout experience for any device - mobile, tablet or desktop, as well as in-app
  5. 5. Increase conversion with data analytics • Best-in-class analytics engine (Elevate) • Monitor your transactions and take direct action SUPPORTED BY DATA
  6. 6. CONVERSION IS KEY TO GAIN VALUE FROM ECOMMERCE
  7. 7. WORKING WITH PARTNERS WORLDWIDE
  8. 8. 2 PERSPECTIVES TODAY CONVERSION TODAY CONVERSION TOMORROW
  9. 9. 2 PERSPECTIVES TODAY CONVERSION TODAY CONVERSION TOMORROW
  10. 10. CONVERSION IS ALL ABOUT MOMENTS OF TRUTH
  11. 11. FIRST MOMENT OF TRUTH SECOND MOMENT OF TRUTH
  12. 12. ZERO MOMENT OF TRUTH
  13. 13. PAYMENT MOMENT OF TRUTH
  14. 14. 100 orders started 50 payment requests 40 payments completed 20% of payment requests are not completed 60% of orders are abandoned before payment is completed 71% 69% 59% 54% 46% 17% Key reasons to abandon an order at the payment step Source: Ingenico study WHY PMOT MATTERS
  15. 15. Source: Oxford Economics study, in partnership with Ingenico
  16. 16. SO HOW DO YOU OPTIMIZE YOUR PAYMENT MOMENT OF TRUTH?
  17. 17. 1. Use data & AI to get optimal insights
  18. 18. 2. Get the maximum value from your financial partners
  19. 19. 3. Focus on (mobile) UX, also during the payment process
  20. 20. 4. Block fraudsters, without restricting customers
  21. 21. 3. Focus on (mobile) UX, also during the payment process 1. Use data & AI to get optimal insights 4. Block fraudsters, without restricting customers 2. Get the maximum value from your financial partners
  22. 22. 2 PERSPECTIVES TODAY CONVERSION TODAY CONVERSION TOMORROW
  23. 23. 3 BELIEFS ON THE FUTURE OF PAYMENTS
  24. 24. PAYMENTS WILL BE OMNI-CHANNEL Web in Store Store to Web Web to Store In the US, 45% of physical shopping trips involve mobile shopping
  25. 25. BUT ALSO BEYOND STANDARD USE CASES
  26. 26. PAYMENTS WILL BE CONVERSATIONAL
  27. 27. CONVERSATIONAL COMMERCE AS THE NEXT PARADIGM IN RETAIL E-commerce (Website, mobile) Participative economy (Social media) Conversational economy (Messaging bots) But to get maximum value, you need to convert to payment in the chat
  28. 28. INGENICO LABS: PAYMENT INTEGRATED IN CHATBOTS
  29. 29. PAYMENTS WILL BE INVISIBLE
  30. 30. PAYMENTS WILL BE… omnichannel conversational invisible
  31. 31. SO HOW WILL YOU IMPROVE CONVERSION? TODAY & IN THE FUTURE
  32. 32. THANK YOU CONTACT US EMEA +31 (0) 23 567 1500 NORTHAM +1 (415) 975 0969 LATAM +54 (11) 5272 1189 (Argentina) +55 (11) 2678 2200 (Brasil) APAC + (65) 6408 8222 (Singapore) + (86 21) 6062 7295 (China)
  33. 33. Selected Completed NOAH Transactions Focus on Leading European Internet companies Covering over 400 companies across 25 online verticals, a broad range of over 500 investors as well as 100+ online-focused corporates Deep understanding of industry dynamics Ability to add value beyond banking advice Facilitates overall process and minimizes management distraction NOAH Advisors is globally well connected and has direct access to virtually all key players in the industry Knowledge of and strong relationships with potential buyers’ key decision makers Proactively finds and unlocks attractive investment opportunities for leading investors Annual NOAH Conference in its 8th year Over 40 years of combined relevant M&A experience Routine execution of M&A and financing transactions with sizes of several billion euros 30 successfully completed NOAH Advisors transactions underline successful transfer of M&A competencies to the Internet sector Entrepreneurial mind-set, focused on growing the business and establishing a reputation for excellence Ability to deliver top results in short time frames Highly success-based compensation structures align interests of clients and NOAH Advisors, and demonstrate conviction to deliver top results Creative deal solutions December 2014 September 2014 October 2014 May 2014 Sale of 100% of for $800m to Exclusive Financial Advisor to Fotolia and the Selling Shareholders Sale of 100% of for €80m to Exclusive Financial Advisor to Trovit and its Shareholders Sale of controlling stake in to Exclusive Financial Advisor to Facile.it and its Shareholders sold 100% of for $228m to a joint venture between Exclusive Financial Advisor to Yad2 and its Shareholders Unique Industry Know-How Unmatched Network and Relationships Strong Investment Banking Competence Full Commitment - We Are Entrepreneurs! EUROPE’S LEADING INTERNET CORPORATE FINANCE BOUTIQUE September 2016 October 2016December 2016 May 2016 Investment in by Financial Advisor to Oakley Capital Exclusive Financial Advisor to 10Bis and its Shareholders ® Marco Rodzynek Managing Director & Founder marco.rodzynek@noah-advisors.com Jan Brandes Managing Director jan.brandes@noah-advisors.com Justus Lumpe Managing Director justus.lumpe@noah-advisors.com The NOAH Advisors Core Banking Team Nikhil Parmar Director nikhil.parmar@noah-advisors.com 10Bis Acquisition of a Majority Stake in by from at a valuation of €300m Investment in Exclusive Financial Advisor to KäuferPortal and its Shareholders by 84% Ownership Financial Advisor to Silver Lake Investment in by

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