Work stress and its Management • Increasing problem in organization • 54% employee in INDIA feel overworked • Too much work, too little time • Employees stress - balance work and family responsibilities
What is Stress?• Stress is a dynamic condition in which an individual is confronted with an opportunity, demand, or resource related to what the individual desires and for which the outcome is perceived to be both uncertain and important.
Stress Management• Stress is not bad• It also has positive values (athlete, students)• Heavy workloads and deadlines as positive challenges (quality and satisfaction enhanced)• Challenge stressors and hindrance stressors• Demand and resource
Understanding stress & its consequences• What cause stress?• Effect of stress on different persons.• Model of stress – potential sources of stress• Symptoms – physiological, psychological, and behavioral.
Individual Differences •Perception •Job Experience •Social Support •Belief in locus of control •Self- efficacy •Hostility
Personal Factors: •Family •Economic Problems •Personality
Consequences of Stress• High blood pressure• ulcers• irritability• difficulty in making routine decisions• loss of appetite• accident proneness etc.• Hair loss
Managing Stresso At individual level o Implementing time management techniques o Increasing physical exercises,YOGA.. o Relaxation techniques (Recreation activities) o Expanding social network
Managing stress….o At Organizational level o Improved personnel selection & job placement o Training o Use of realistic goal setting o Redesigning of jobs o Improved organizational communication o Increased employee involvement o Establishment of corporate wellness programs