Exploiting the human weakness www.niiconsulting.com Presentation by: Wasim ‘washal’ Halani Network Intelligence India Pvt. Ltd.
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Information security at every organization is one of the most important aspects! It is people who handle this information Social Engineering is exploiting the weakness link – the employees www.niiconsulting.com
“Social Engineering is the act of manipulating people into performing actions or divulging confidential information, rather than by breaking in or using technical hacking techniques; essentially a fancier, more technical way of lying.” [Source: Wikipedia] www.niiconsulting.com
Wordpress vulnerability on the blogs of their websitesKevin ‘don’t call me a security expert’ Mitnick Dan ‘I smile when I am hacked’ Kaminsky www.niiconsulting.com
Phishing Baiting Identity Theft Dumpster Diving Email Scams Use of Authority Request for Help Indulging Curiosity Exploiting Greed=Abuse of Trust www.niiconsulting.com
IT/ITES Company Two offices About 400 – 500 employees We had previously conducted other security projects for them Guards were familiar with us We also knew a few people from our previous projects www.niiconsulting.com
Only 3 people in the organization aware of the exercise Obtain ‘get-out-of-jail-free’ card! Bought a spy pen-cam Create fake authorization letters ◦ Fake letterhead (thank-you Photoshop) ◦ Fake signatures ◦ Fake content Understand the organization’s process flow Obtain employee list Define ‘targets’
Security Auditor ◦ Surprise audit on behalf of Government Agency ◦ Chinese attacks on Indian institution (same-day newspaper headlines ) College Student ◦ Research project Customer ◦ Call-center Phishing Social Networking
Visit the office Convince the guard to let me in for the surprise security audit ◦ “It won’t be a surprise if you tell anyone” Once again we interviewed people ◦ Some suspicious ◦ Reading is not verifying Dumpster diving www.niiconsulting.com
Gain unauthorized access Stay back late, after almost all employees left ◦ Photograph the office ‘Steal’ sensitive documents ◦ From open drawers Check personal folders kept on desks
Sensitive information on technologies used Network architecture revealed Lot of technical information revealed to “college student” doing a project, as well as journalist Found bundle of official letter heads in store- room Gained access to the Server Rooms www.niiconsulting.com
We registered a domain with a single letter difference ◦ Registered email accounts Prepared a ‘Employee Complaint/Feedback Form’ ◦ Company header, styling etc. Sent out mails to on behalf of HR person Employees are asked to enter their ‘credentials’ to log in to the system The final page has a PDF that is to be downloaded as a ‘unique token number’ www.niiconsulting.com
About 10 users entered their credentials which we captured No one downloaded the PDF Took about 10-15 mins. for HR dept. to be alerted ◦ They sent out an email denying the fake email One employee had a discussion with HR and responded back to our email address www.niiconsulting.com
Linkedin ◦ Fake employee profile Searched for people not listed in the network ◦ Joined the company ‘network’ ◦ Sent out invites Facebook ◦ Multiple fake profiles Added each other as friends www.niiconsulting.com