As Capgemini, as part of the CMMI ML5 program, further enhances systematic measurement programs to monitor, control and improve process and product quality, they also keep in mind the right tradeoff between benefit and cost to achieve this.
The presentation emphasizes on selection of the right set of X (leading) and Y (Lagging) factors distributed over Cost, Time and Quality and trade off between them.
Every engagement has an end goal that needs to be achieved within a certain budget, with available resources and within a given timeline. In an perfect world, an engagement manager would have as much time, money and resources needed to achieve the highest-quality result; however, this is seldom the case in reality. Think of the three factors – cost, quality and time – as legs of a stool drifting away from each other.
When the X and Y factors are identified it gives the engagement manager the opportunity of making an informed decision in selecting the right delivery strategy.